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290 guides · 14 topics

Quick topics

Get Started Capture & Record On-Site Production Edit & Polish Organize & Manage UGC Coaching

Get Started

13 articles

Get Started

Zero to publishing.

Can Anyone Use MarketScale?Home Page Tools & Features How to Create (and Edit) an Amplify Page on MarketScale How to Create (and Edit) an Engage Page on MarketScale How to Create Content in MarketScale

Capture & Record

15 articles

Capture & Record

Record from anywhere.

Frequently Asked Questions (FAQ) for Uploading Content How to Create and Manage Requests on MarketScale How to Record Great Video and Audio Remotely How to Record Media on MarketScale How to Record Your Podcast on MarketScale

On-Site Production

11 articles

On-Site Production

Field-ready production system.

How Do I Make Changes to My Onsite Video Production?How to Book an Onsite Video Production on MarketScale How to Split Video Budget: 20% Onsite, 80% UGC, 10x Output How to Track Your Crew's ETA and Location in Real Time

Edit & Polish

37 articles

Edit & Polish

From raw to publish-ready.

"Request Revision" Is Not Optional. Here's Why Brief Your Editor with Screenshots and Timestamps Captions and Subtitles in MarketScale Feed Comments vs. Media Studio Comments. What's the Difference?

Organize & Manage

11 articles

Organize & Manage

Keep your library structured.

Creating Your First Playbook: 2-Minute Quickstart How Does the Content Approval Process Work in MarketScale, and Who Can Approve Content?How to Delete Media from Your Home Feed How to Use Folders on MarketScale

UGC Coaching

17 articles

UGC Coaching

Build your content program.

How to brand short social clips without making them feel like ads How to bring sales teams and channel partners into your MarketScale channel How to build a content series around a recurring expert on your team How to build a video FAQ library that sales can actually use

More topics

Brand & Templates

6 articles

Fonts and Usage How do I control the logo that appears on my public request forms?How to Save an Order as a Saved Style in Media Studio How to Use a Saved Order for Your Media in MarketScale How to set up a Brand Book in MarketScale

AI Tools

13 articles

AI Visibility 101: How to Run a Weekly GEO Audit That Feeds Your UGC AI Visibility: FAQ & Troubleshooting Guide Getting Started with AI Visibility How Do I Use Chat in Media Studio? - MarketScale's AI Writer Tool How GEO Optimization audits your site for AI search

Users, Roles & Access

22 articles

Accepting a New User Invite to MarketScale Admin Role Requirements for SSO Setup Creating Your Account in MarketScale Directory Sync (SCIM) with MarketScale Groups: How to Organize Your Teams and Filter the Home Feed with Groups

Strategy & Inspiration

102 articles

"Day in the Life" Employee Spotlights Alumni & Past Employee Stories Awards & Recognition Campaign Behind the Tech: Developer & Engineering Spotlights Beta Testing User Feedback

What's New

3 articles

Folders now work like a real workspace.Your Library Talks Now - April 2026 Your Onsite Video Booking, Reborn - May 2026

Release Notes

15 articles

2024.10.17 - Fixes & Improvements 2024.10.22 - AI Translation Languages 2024.10.30 - Mark Media as Completed and Saved Orders 2024.10.31 - 🎃 A Spooktacular Update! 🎃2024.11.06 - Pinia Integration

Troubleshooting & FAQs

13 articles

Advanced Troubleshooting: Camera & Switcher Setups Basic browser troubleshooting: refresh, incognito, and switching browsers Fix Your Framing for Webcam Content!How Can I Troubleshoot Login Issues in MarketScale?How to Fix Low-Energy On-Camera Delivery in 60 Seconds

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