Coaching posts can include reactions, comments and a video response. Standard media uses its own viewing, feedback and approval workflow; the controls are not identical in every view.
Before you start
Sign in to the correct channel and open the actual coaching post. Confirm that you can see its underlying content and that the requested action fits your role.
Steps
Step 1. Watch the coaching video and read its prompt. Open the post itself if an embedded player or copied link does not show the interaction controls.
Step 2. Use the displayed reaction control to acknowledge the post, or add a comment to ask a specific question. Include a relevant timestamp when the comment refers to one passage.
Step 3. For a channel coaching post that offers Respond with video, select it and choose or record the response through the presented upload/recording flow.
Step 4. Review the response, then choose Submit. Wait for the action to finish before leaving the response flow.
Step 5. For a global coaching post, use the reactions/comments available in your channel. The current global-post view does not offer the same Respond with video action.
Step 6. If the task is to approve an asset or request an edit, open its Media Studio or Approvals workflow instead of treating a coaching reaction as a production decision.
Check the result
Your comment, reaction or submitted response should appear in the appropriate coaching context. A reaction is an engagement signal, not proof of understanding or formal media approval.
If something does not work
No interaction controls: confirm you opened the full coaching post and have access to its underlying media.
A Social user needs to create a video response: ask an Admin to review the required creator access.
A global post has no Respond with video: use the supported interaction or follow the task instructions from the coach.
Related: Troubleshoot coaching interactions · Understand acknowledgments
Keep exploring
- Browse the Help Center: more guides and answers.
- The MarketScale platform: capture, edit, and publish in one place.
- Contact support: get help with your MarketScale Studio workflow.