Use Chat to turn an existing recording or approved source into written content. Give it a clear audience, format and factual boundary, then review the draft before distribution.

Before you start

Open the intended Media Studio asset or Studio Chat entry with access to the source. Check that its transcript or source content is ready and that the correct channel/brand context is selected.

Steps

  1. Step 1. Open Chat from the media workflow, or choose Write content where that entry is offered. Keep the intended source attached or clearly identified.

  2. Step 2. Write a prompt with the audience, deliverable and source. Example: “Using this interview, draft a 500-word explanation for maintenance managers. Cover the three inspection steps, quote the speaker accurately, and flag missing specifications instead of inventing them.”

  3. Step 3. Review the first draft against the recording/transcript. Check names, numbers, claims, quotes and whether the source actually supports the conclusion.

  4. Step 4. Ask for a specific revision, such as shortening the introduction or adding a verified example. Supply the approved wording when correcting a factual detail.

  5. Step 5. Review the revised output again. If the wrong brand fact keeps returning, correct the relevant Brand Brain field, Knowledge File or memory and retry the task.

  6. Step 6. When the document output offers export, choose PDF, Word (.docx) or Markdown (.md) for your next step. Open the exported file and verify its content.

  7. Step 7. Route the finished draft through the required review and publication workflow. Generating or exporting it does not publish it to a hub or social network.

Check the result

You should have a draft that can be traced to the source and opened in the intended format. Preserve the source link and any unresolved factual questions for the reviewer.

If something does not work

  • The draft is generic: identify a specific audience, question and source passage in the prompt.

  • A quote or number is unsupported: correct it from the source or remove it; do not rely on fluent wording as verification.

  • The transcript is missing or wrong: resolve it before asking Chat to accurately summarize that recording.

Related: Review a transcript · Correct persistent context · Publish approved content

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