Short answer: No extra steps needed.
Every submission on MarketScale includes built-in consent. Users automatically agree to our Terms of Service and Privacy Policy when they submit content. You can also customize your Terms and Conditions if you send a Request in Studio.

How It Works

Creating the Content

When someone receives a Request, the link directs them to a landing page outlining the requirements. This process also initiates the first time a user creates content on MarketScale for your channel.

Seeing the Terms

Before recording, uploading, or submitting, users will see this message:

"By continuing, you agree to MarketScale's Terms of Service and Privacy Policy."

Both documents are linked for instant review before proceeding.

Giving Consent

Checking the box and submitting a response counts as consent. No hidden checkboxes or surprise fine print. Just clear, built-in transparency.

What's New: Custom Terms for Requests

If you're using Requests, you can now add your own Terms and Conditions.

Here's how it works:

  • When creating or editing a request, add Custom Terms and Conditions to the text field.
  • When respondents open the request, they'll see your custom terms along with the standard MarketScale ones.
  • The user must agree to these terms before submitting.

This allows you to collect content under your own legal framework without needing a developer or lawyer. Fast, flexible, and fully self-serve.

Common Questions

What if I skip reading the Terms?

Submitting still counts as consent, but the links are always available if you want to read the full policies.

Do custom terms replace MarketScale's Terms?

No. MarketScale’s Terms remain visible as the default terms and are not replaced. Custom terms are added alongside the existing MarketScale Terms, allowing your organization to include additional requirements or legal language specific to your workflow or policies.

Can I see the full policies first?

Always. They're hyperlinked anywhere you're asked to consent.

Who do I contact if I have questions?

Reach out to your MarketScale lead, and we'll answer any questions.

Bottom line:
Consent on MarketScale is simple, instant, and built-in. With Requests, it's flexible enough for your own legal needs too.

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