Open a freshly processed recording in the Library and you'll see a row of suggested chapters sitting above the player. Open CID Manager and you'll find a Cleanup button at the top of the Tags column. Both are live for all customers on Basic+ and above, with no setup or admin toggle.

Use Auto-Chapter Suggestions to skip the manual scrub

When a recording finishes transcript processing, the Library generates chapter break suggestions from speaker shifts and topic changes detected in the transcript. They appear as a row of timestamped cards directly above the player, in playback order.

Each card has three behaviors:

Accepted chapters become navigable from the published asset's player, so a viewer dropping into a 42-minute interview can jump to minute 23 without scrubbing the timeline.

A few practical notes:

Open a recent recording and review the cards before you publish.

Use Bulk Tag Cleanup to consolidate duplicates in CID Manager

Tag libraries grow. After a few quarters, most CID Managers carry duplicates (Webinar, webinars, Webinar 2024), orphaned tags from old campaigns, and near-synonyms that split related assets across multiple labels.

In CID Manager, the Tags column header now shows a Cleanup button. Click it to enter multi-select mode. Checkboxes appear next to every tag. Select two or more, then choose an action:

Merge and Delete are reversible for 24 hours. Open the Activity Log, find the entry for the cleanup operation, and click Revert. After 24 hours the entry is final.

A few guardrails worth knowing before you run a large cleanup:

For a first pass, start with obvious duplicates and case variants where the risk is low. Save structural decisions (collapsing a taxonomy, retiring a campaign series) for a separate session where you can review the Activity Log entry carefully before the 24-hour window closes.

Run a small merge first, confirm it in the Activity Log, then move on to the bigger consolidations.

Start with one recording

Open the Library to see the new suggested chapters on your most recent recording.

Keep exploring