Skip to content
‹ Back to IndustriesProfessional AV

How AV Integrators Can Face the Challenge of Scaling Their Services

The growing demand for AV integration services challenges integrators with scaling efficiently while maintaining profitability. The Pro AV market is projected to reach $422 billion by 2029, necessitating flexible service solutions like LinkLab to manage labor shortages and regional expansion. The episode explores strategies for small to mid-sized integrators to scale operations effectively.

This story was produced through MarketScale. See how Professional AV teams put it to work with Customer Stories & Case Studies.

Promoted content from Pro AV Today on MarketScale.

By Ben Thomas · · Av Integration ServicesAv Integrator SupportCory AllenExertis Almo
Share

Key takeaways

01

LinkLab offers a strategic rebrand for scalable solutions.

02

Expands integrators' reach without the need for local staff.

03

Supports industry growth with CTS-certified training.

Free workspace

Turn your Professional AV expertise into content.

Record interviews, organize footage, and write with AI on a free trial of the MarketScale platform for qualifying companies. No demo required, no credit card.

Try it Free

Demand for AV integration services is becoming more complex and widespread, making it increasingly difficult for integrators to scale operations without sacrificing profitability. According to AVIXA's 2024 Industry Outlook and Trends Analysis, the Pro AV market is projected to reach $422 billion by 2029, intensifying the need for flexible, scalable support. Amid these pressures, service innovations like LinkLab are helping AV integrators stay competitive while navigating labor shortages, regional growth, and evolving client expectations.

The Pro AV market is projected to reach $422 billion by 2029, intensifying the need for flexible, scalable support.

So, how can integrators, especially small to mid-sized ones, expand regionally, improve operational efficiency, and take on new work without overextending their internal teams?

In this episode of Pro AV Today, host Ben Thomas sits down with Cory Allen, VP of Services at Exertis Almo, to explore how the launch of LinkLab is reshaping the way integrators approach service delivery, project scaling, and workforce development across the AV industry.

Key Points from the Conversation:

  • Strategic Rebrand with Purpose: LinkLab isn't just a new name for Exertis Almo's professional services; it reflects a clearer mission to support AV integrators with targeted, scalable solutions.
  • Regional and National Reach: The service enables integrators to pursue business in new markets even nationwide, without the need to hire local staff or turn away opportunities due to resource constraints.
  • Empowering New Talent: LinkLab supports industry growth by offering CTS-certified AutoCAD training, helping to upskill both newcomers and experienced technicians within the AV community.

Cory Allen is a seasoned AV industry leader with over 15 years of experience in sales, services, and operations, currently serving as Vice President of Services at Exertis Almo. He has advanced through roles ranging from Territory Manager to Director and now VP, consistently driving strategic growth, operational excellence, and team development across the Pro AV sector. Allen was recognized as a Commercial Integrator 40 Under 40 honoree in 2022, underscoring his impact and leadership in the industry.

Pro AV Today

Part of this channel

Pro AV Today

Pro AV news, trends, and expert voices for the AV industry

Visit the channel

Your experts belong here

Every story in MarketScale Professional AV starts with a company putting its integrators, design engineers, and product specialists on the record. Buyers are already reading this topic. The only question is whose experts they find.

When a spec writer or facilities lead searches this category, your integrators are what they find instead of a competitor.

Book DemoSee how it works15 minutes, straight to a calendar.

About the author

Ben Thomas
Ben ThomasHead of Pro AV, MarketScale

Ben Thomas serves as Head of Pro AV at MarketScale, where he leads content and media strategy for the pro AV sector. With over 15 years of award-winning experience across large-scale events, network television, OTT platforms, and podcasting, he has guided major B2B brands including Intel, Sennheiser, Samsung, and Philips to billions of content interactions. He holds a B.A. in Mass Communications and is recognized for his expertise in podcast hosting, public speaking, marketing, and content strategy.

B2B Weekly

The week in Professional AV, and sixteen other industries, every Monday.

Ten stories, one-line takes, five minutes. Free.

Professional AV: are you visible to AI?

Before they reach out, Professional AV buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free Trial

You just read one Professional AV expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your integrators, design engineers, and product specialists into the articles, video, and social content Professional AV buyers are searching for. Start a free trial and see it with your own people. For qualifying companies, no credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What your free trial includes

Hands-on access to the MarketScale platform
Media requests to your crowd, remote recording, AI writing tools
No demo required. No credit card.
For qualifying companies. Company confirmation required.

More Professional AV Insights

Clear-Com Arcadia is the intercom hub at a Łódź skills centre running Dante and NETGEAR

Clear-Com Arcadia is the intercom hub at a Łódź skills centre running Dante and NETGEAR

Clear-Com's Arcadia Central Station is the central production communications hub at Łódź's Sectoral Skills Centre for Recording and Sound Reinforcement, connecting studios, control rooms, lecture rooms and other areas. The building's infrastructure is based on NETGEAR AV Series switches and a Dante Audio-over-IP network. Students get hands-on experience with wired, wireless and IP-based intercom workflows.

  • 01The Łódź centre's network runs on NETGEAR AV Series switches with Dante audio-over-IP, which Commercial Audio's CTO said made Clear-Com an ideal fit.

Oct 6, 2026

Telefónica fits its new Madrid broadcast monitoring room with an 11.4-meter Alfalite LED wall

Telefónica fits its new Madrid broadcast monitoring room with an 11.4-meter Alfalite LED wall

Telefónica Servicios Audiovisuales has commissioned an 11.4-meter Alfalite UHD Finepix 1.2 LED wall for a new TSAmediaHUB monitoring room in Aravaca, Madrid. Servers feed it over NDI, so sources can be distributed centrally and layouts adapted to the needs of each operation.

  • 01Fed over NDI video-over-IP, Telefónica's Aravaca wall makes the arrangement of broadcast feeds a server setting that can be adapted for each operation.

Oct 3, 2026

Transcoding moves to the cloud. Intercom, tally and shading stay at the venue

Transcoding moves to the cloud. Intercom, tally and shading stay at the venue

Vendors draw the same line: transcoding and graphics move to the cloud, while intercom, tally and camera shading stay on site. Riedel says the connection back to on-site talent, cameras, tally and IFB can still undermine the production or the business case. Hybrid looks like where things settle.

  • 01Dillon’s analysis suggests hybrid cloud-plus-venue production is where things settle, making on-site hardware for latency-bound work a long-term facility plan item.
  • 02Interoperability standards such as SMPTE ST 2110 and NMOS handle the plumbing. The question to put to vendors now is how their systems provision, configure, tear down and monitor services alongside other vendors' gear.

Oct 1, 2026

Explore More Professional AV Insights

Read more expert perspectives from across Professional AV.

Browse Professional AV Hub

About the Experts

Ben Thomas
Ben Thomas

Host, Pro AV Today

MarketScale

Ben Thomas is the host of Pro AV Today, a platform that explores trends and innovations in the professional AV industry. He engages with industry leaders to discuss challenges and advancements in AV integration solutions.

CA
Cory Allen

Vice President of Services

Exertis Almo

Cory Allen is a seasoned AV industry leader with over 15 years of experience in sales, services, and operations, currently serving as Vice President of Services at Exertis Almo. He has advanced through roles ranging from Territory Manager to Director and now VP, consistently driving strategic growth, operational excellence, and team development across the Pro AV sector.

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Professional AV and beyond.

Book a Demo

Or call us. No forms required. We pick up. 214-945-2512