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MarketScale Research

Jul 14, 2026 – Oct 12, 2026Last updated October 12, 2026Latest published snapshot

The State of GEO

The State of AI Visibility for B2B Companies

Across 5 engines in this reporting window, the unweighted average mention rate is 26.98% and the unweighted average citation rate is 20.72%. ChatGPT has the highest observed mention rate at 30.2%; ChatGPT has the highest observed citation rate at 27.2%.

About this analysis

This report summarizes MarketScale’s tracked AI responses for Jul 14, 2026 – Oct 12, 2026. It describes the tracked sample, not all B2B companies or all AI answers. Results can vary by prompt, engine, location, and time. Mentions and citations do not by themselves measure leads or revenue.

Projects: 162 · Models: 5 · Prompts: 12,215 · Responses: 494,489 · Mentions: 129,774 · Citations: 98,870

5
AI engines benchmarked
27%
Avg. mention rate
20.7%
Avg. citation rate
12.9 pts
Widest mention–citation gap

Why this matters

AI engines are becoming the front door to B2B research.

Buyers increasingly open an AI engine before a search page, and most want to get deep into evaluation before they ever talk to a vendor. That makes one question decisive: when an engine answers, does it point back to you?

61%

of B2B buyers prefer a rep-free buying experience, doing the research before they engage a salesperson.

Gartner, 2025

up to 40%

more visibility in generative-engine answers when content is structured for them, the headline finding of the research that named the practice.

Aggarwal et al., “Generative Engine Optimization,” SIGKDD 2024

Our read: measure mentions and citations separately, then inspect the actual answers to understand how buyers encounter your brand. Use the benchmark as a starting point for testing content improvements.

The brief

Getting named is not getting cited.

12.9 pts
widest mention-to-citation gap

Across 5 engines in this reporting window, the unweighted average mention rate is 26.98% and the unweighted average citation rate is 20.72%. ChatGPT has the highest observed mention rate at 30.2%; ChatGPT has the highest observed citation rate at 27.2%. Mention and citation rates are measured separately. Their ratio is not the percentage of mentions that receive a citation. These aggregates do not establish why an engine cites content or whether a content change caused a result. Use the platform comparison to choose where to investigate actual answers and cited pages. Evaluate content changes against a consistent set of prompts and reporting windows before attributing improvement to a tactic.

  1. 01Establish a consistent prompt baseline
  2. 02Review which pages are actually cited
  3. 03Test one content improvement at a time

The benchmark

How B2B brands show up across five AI engines

Mention rate measures tracked brand mentions; citation rate measures tracked citations. These are separate rates, not successive steps in a funnel.

Mention rate Citation rate
ChatGPT
30.2%
27.2%
AI Overviews
28.7%
18.9%
Gemini
28%
15.1%
AI Mode
27.7%
20.5%
Perplexity
20.3%
21.9%
12.9 pts
The observed rate gap: Gemini names brands 28% of the time but cites them just 15.1%.
1.08×
Perplexity citation-rate / mention-rate ratio. The rates are measured separately; this is not a conversion percentage.

Mentions and citations

Getting named is not getting cited

Compare each engine’s observed mention and citation rates. The gap does not identify the source of an answer or explain why a citation was selected.

ChatGPT
AI Overviews
Gemini
AI Mode
Perplexity
Mention rate →Citation rate →

Dotted line marks mention–citation parity. Dots below it are named more than they are cited.

PlatformMentionCitationGap
Gemini28%15.1%+12.9 pts
AI Overviews28.7%18.9%+9.8 pts
AI Mode27.7%20.5%+7.2 pts
ChatGPT30.2%27.2%+3 pts
Perplexity20.3%21.9%-1.6 pts

The quality axis

Sentiment of AI mentions by topic

Being named is not the same as being named well. A negative mention in an AI answer is a risk, not a win.

Positive Neutral Negative
General
100%

The analysis

What the data means for B2B discovery

Reading the benchmark

Use comparable measures to evaluate visibility

Across 5 engines in this reporting window, the unweighted average mention rate is 26.98% and the unweighted average citation rate is 20.72%. ChatGPT has the highest observed mention rate at 30.2%; ChatGPT has the highest observed citation rate at 27.2%. Mention and citation rates are measured separately. Their ratio is not the percentage of mentions that receive a citation. These aggregates do not establish why an engine cites content or whether a content change caused a result. Use the platform comparison to choose where to investigate actual answers and cited pages. Evaluate content changes against a consistent set of prompts and reporting windows before attributing improvement to a tactic.

26.98%
Unweighted average platform mention rate
20.72%
Unweighted average platform citation rate
What it means

These observations describe the monitored sample. Differences in prompts, brands and response counts can affect comparisons; the benchmark alone cannot identify the content tactic responsible.

What to do next
  • →Keep a consistent set of buyer questions for repeated measurement.
  • →Inspect the actual cited pages before selecting a content experiment.
  • →Compare complete reporting windows and record changes to the sample.

In summary

What the data tells marketers

Across 5 engines in this reporting window, the unweighted average mention rate is 26.98% and the unweighted average citation rate is 20.72%. ChatGPT has the highest observed mention rate at 30.2%; ChatGPT has the highest observed citation rate at 27.2%.

01

Measure brand mentions and citations separately

The average platform mention rate is 26.98%; the average platform citation rate is 20.72%.

A brand can be mentioned without a link, and a citation can appear without a tracked brand mention. The two rates are not stages of a conversion funnel.

26.98% mentions; 20.72% citations
For marketersTrack each rate against the same prompt set over time.
02

Compare engines using the observed rates

ChatGPT leads mention rate at 30.2%; ChatGPT leads citation rate at 27.2%.

A platform ranking describes this reporting window. It does not establish a permanent preference or a cause.

27.2% highest citation rate
For marketersReview actual answers on the platforms relevant to your buyers.

CMO playbook

What to do next

Three moves that close the gap between getting named and getting cited. Each is its own play, because every engine rewards something else.

1

Establish a consistent prompt baseline

1 priority

Changing the prompt set can change the measured rate.

26.98% average mention rate
How to start

Choose representative buyer questions and keep them stable across reporting windows.

Metric to watch

mention rate

2

Review which pages are actually cited

2 priority

Citation rates alone do not explain why a page was selected.

20.72% average citation rate
How to start

Inspect cited sources on the engines your buyers use and identify specific evidence gaps.

Metric to watch

citation rate

3

Test one content improvement at a time

3 priority

Treat tactics as experiments until their effect has been measured.

5 engines benchmarked
How to start

Record the change date and compare complete windows with the same prompts; review other changes before assigning causation.

Metric to watch

citation rate

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