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Managing your Connect account online

This video covers three main tasks: adjusting license quantities in your subscription, reviewing your renewal details, and setting up auto-renewal. Here are the steps: Visit buy.extensive.com and log in to your account. On the account page, you can access your subscriptions, invoice history, support tickets, and payment method. To change the license quantity, click on…

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This video covers three main tasks: adjusting license quantities in your subscription, reviewing your renewal details, and setting up auto-renewal. Here are the steps:

Visit buy.extensive.com and log in to your account.

On the account page, you can access your subscriptions, invoice history, support tickets, and payment method.

To change the license quantity, click on “Manage” and then select “Change Quantity.” You can either enter a new number or use the plus and minus buttons to adjust the quantity.

For reviewing your renewal, click on “Manage” and then choose “Renewal.” This will display the current end date, payment method, current license quantity, and pricing for the renewal.

To enable or disable auto-renewal, scroll down to the bottom of the page and select “Turn off auto-renew.” If auto-renewal is already enabled, this option will be available. Confirm your selection to make the change.

Video TranscriptExpand ↓

Today, we are going to be looking out changing the quantity of licenses in your subscription, viewing your renewal, as well as setting up auto renew. First thing you want to do is go to buy dot extensive dot com. This is where you'll log in to your account. It'll take you to this page where you'll be able to view your subscriptions, your invoice history, your support tickets and your payment method. To change the quantity of licenses on your subscription, you want to go to manage, and change quantity. From here, you can adjust the number by simply adding a new number in or pressing the plus and minus sign. If you want to review your renewal, you can go to manage and renewal. This will show you current end date for the renewal, the payment method on file, as well as the current quantity of licenses you have, as well as the pricing. If you're wanting to turn on or off auto renew, You want to go to manage and scroll down to the bottom. Since this subscription is already on auto renew, you can turn it off by simply selecting turn off auto renew, and confirming.

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