Hospitality
Guest experience, hotel tech, and travel industry trends.
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What Hotel Markets are Currently Seeing the Most Revenue Success?
On this week’s episode of Say Yes to Travel, we got to sit down with Jonathan Capps, Vice President of Revenue, and Gavin Royster, Director of Development, at Charlestowne Hotels. They provided some great insight regarding revenue and development strategies both in the current climate and as we move past this unprecedented period into a…
The Hospitality Industry Weighs In on an Accor & IHG Merger
Few industries have been as hard hit by the COVID-19 pandemic as travel and hospitality. From international hotel chains to local B&B’s, hotels worldwide are looking for ways to survive and thrive in a slowly recovering industry. The latest rumors in the hospitality world may spell big change for the hotel industry at large….
Will the Summer Travel Season Stretch into the Fall?
It is an interesting time in travel. We are shifting from summer into fall, and, with that, there are many trends and campaigns happening. Before diving into the trends, let’s take stock of where we are now. Labor Day weekend proved to be very interesting and very successful, at least in 2020 terms. The…
What International Travel is Like in the Age of COVID-19
In this week’s episode of Say Yes to Travel, I got to sit down with my aunt while traveling to the East Coast to visit family. She’s an American, though she lives in Porto, Portugal, and I figured she would have an interesting perspective not only regarding what the start of the pandemic was like…
What International Travel Currently Looks Like
I’m fresh off my first “real” pandemic trip. I took a road trip to Sedona a month ago, but this trip included not only my first flight, but an international flight and a six-day trip. Let’s explore how it went! The Airport Experience LAX was about 25% full. Most restaurants were closed. Social distancing…
Hotel Effectiveness Partners with Global Industry Leader Aimbridge Hospitality
ATLANTA, GA – Hotel EffectivenessⓇ, the leading provider of labor management software for the hotel industry, announces it has partnered with Aimbridge Hospitality, the leading, global, third party hotel management company. Through this new partnership, Hotel Effectiveness will deliver optimized labor costs for many of the company’s 1,400+ hotels. The industry is starting to recover…
Closing the Gap Between Hotels and Social Media Strategy
Welcoming back Calvin Tilokee, the brain behind the famous Instagram page RevParblems. The last time we had him on, Calvin shared with us the affects the pandemic has had on the hotel industry. Since then, Calvin has now started his own social media management company Revpar Media. Calvin has spent his 2020 quarantine immersing…
The Resiliency of the Hospitality Industry
Jaime Bravo, General Manager of Hotel Bardo, a boutique hotel in Tulum, Mexico, joined us on Dirt Work to discuss the future of hospitality, picking up from a previous Dirt Work episode conversation when Global Architecture firm founder Scott Lowe said the future will be defined by hotels with less than 50 guest rooms. Hotels are an ultra-operational…
The Resiliency of the Hospitality Industry
Jamie Bravo, General Manager of Hotel Bardo, a boutique hotel in Tulum, Mexico, joined us on Dirt Work to discuss the future of hospitality, picking up from a previous Dirt Work episode conversation when Global Architecture firm founder Scott Lowe said the future will be defined by hotels with less than 50 guest rooms. Hotels…
What Travel Currently Looks Like
With so many international travel restrictions still in place, and so many of us itching it get out of our living rooms, people are looking to hit the road. Polls have found that destinations within 300 miles seems to be the comfort zone of most Americans—indicating this could be the summer of road trips….
Blue Canary’s Dan Ryan Weighs In on Southwest’s Scaled-Back Cleaning Protocols: Business Casual
On this Business Casual segment, hosts Daniel Litwin and Tyler Kern sourced thoughts from Blue Canary Co-Founder Dan Ryan to highlight an industry leader’s perspective on Southwest Airlines’ recent decision to scale back COVID-19-related cleaning protocols between flights. Powered by RedCircle Blue Canary aims to provide the hospitality industry with access to hospital-grade hygienic standards…
Concierges Around the World: Los Angeles Concierge Association
Typically, summer months bring lots of travelers to the sunny shores of California. 2020’s guest list looks slightly different, as the coronavirus continues to be a global health crisis. Concierge Timothy DeRodeff, who is also vice president of the Los Angeles Concierge Association, shares his story about the shutdown and getting back to work….
Cruises Might Be Back Sooner Than You Think Says “The Cruise Guy”
As the world has been swept up in the madness of the pandemic, one of the industries that has been it the hardest has been the cruise industry. Many travelers have had their attention on flights and hotels, but avid cruisers are eagerly awaiting for the green light to cruise again. Powered by RedCircle In…
The Outlook on Travel for the End of 2020
This week on Say Yes To Travel, Sarah Dandashy sits down with John Dekker, one of the best Travel Agents she knows. He was a guest on this podcast back in April–he is so knowledgeable, Sarah figured it would be great to have him on again. As the pandemic is still in full swing three…
Were Casino Openings a False Start?
Powered by RedCircle As the United States began its reopening efforts, Las Vegas casinos followed suit, with the latest numbers suggesting more than 800 of almost 1,000 U.S. casinos being currently open for business. However, this march toward a new normal hasn’t gone exactly as planned, as cases of COVID-19 began to spike once again….
Concierges Around the World: The Mandarin Oriental in Barcelona
Spain, as we have seen, was one of the countries that was hit the hardest from the pandemic. In today’s episode, Sarah chatted with a concierge friend Klaus Heldt. Klaus is the Concierge Supervisor at the Mandarin Oriental in Barcelona. This hotel is stunning. And only 120 rooms, it was at one point the most…
Concierges Around the World: The First Female Les Clefs d’Or Concierge
Holly Stiel is a Concierge legend in both the United States as well as Internationally. A speaker, author, hospitality consultant, and service educator, Holly truly embodies the spirit of service. even the name of her company says it all–Thank You Very Much Inc. As she has always said, she is in the Thank You business….
Concierges Around the World: The Moss Hotel in Moscow
Powered by RedCircle As Americans, we only hear limited information on how the pandemic is affecting the rest of the world. We see numbers in the news. And some places don’t even appear in the news all that much–Russia, for example. “What has been so interesting about the pandemic is that has removed us from…
Speaking with Concierges Around the World: Say Yes To Travel
Over the next few weeks on Say Yes To Travel, I will be interviewing a series of concierge from around the world. The goal is to shed some light on what travel recovery is looking like from an operations standpoint and from those individuals on the ground. Don Mooney is the Head Concierge at…
5 Ways The Restaurant Experience Will Change: Say Yes To Travel
Dining Out is such an important part of tourism and it would be remiss of me to not cover it. After all, restaurant recommendations are a concierge’s number 1 request. Although many details are still being sorted out, ultimately, when it comes to dining, restaurants and guests are going to have to use their…
Learn from Experiences in Other Industries
Cole and the Bananas’ team are constantly looking elsewhere. If you ask Cole who the organization’s competitors are, he won’t tell you the rest of the teams in the Coastal Plain League. He’ll rattle off the likes of Google, Amazon and Starbucks, because he’s not putting on a baseball game – he’s putting on an…
The State of the Travel Industry Amid Volatility: Say Yes To Travel
We have seen Delta, American Airlines, Southwest Airlines, Royal Caribbean, Four Seasons, Marriott CEO Arne Sorenson, Hyatt, Hilton, Best Western, Salamander Hotels and others share messages during the latest nationwide protests. However, few are speaking out publicly, as CEOs of other major brands have chosen to address their companies internally. I’ve had a few people…
7 Best Practices for Post-COVID Traveling: Say Yes To Travel
This week on Say Yes To Travel, Sarah Dandashy gives her tips for travel NOW as well as Post-Pandemic. When sharing these tips, it became really obvious, that the tips that apply to travel now are really best practices that you can apply moving forward. Stay Informed Do not panic. Stay informed and be…
Domestic Trips Will Save The Travel Industry: Say Yes To Travel
I personally love studying numbers and trends. And right now with the travel industry being so bleak, it is a hard time. Which is why I’ve chosen to dive in deep into studying trends and looking at stats and facts. It’s in these figures that I really think we can have a better understanding…
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