Hospitality
Guest experience, hotel tech, and travel industry trends.
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Empowering Women to Pursue Hospitality Leadership Roles
Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences. Women have long been part of the hospitality world, and their role and leadership are critical to the industry. In honor of…
Why Spain is Considering Tourism Deals with Foreign Countries
Spanish Tourism Under Secretary Fernando Valdes said the nation is ready to consider other solutions, including corridors with countries that aren’t in the European Union, to help restart tourism flows if an agreement over vaccine certificates at the EU level cannot be reached. He also added that given how vaccination campaigns are going, he expects…
Easing Burnout for Hospitality Employees by Prioritizing Self-Care
Driven by consumer desires for new experiences, innovative technologies, and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies that power travel and the brands that build unforgettable experiences. Say Yes to Travel goes inside the world of hospitality, offering different voices and stories across the industry. While topics often focus on the…
Evolving Private Transportation for a Brighter Future
Driven by consumer desires for new experiences, innovative technologies, and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies that power travel and the brands that build unforgettable experiences. Say Yes to Travel brings its audience perspectives from all voices in the hospitality industry. This episode’s topic is private transportation, and…
Projecting the Hospitality Industry’s Road to Recovery
We all know that coronavirus pandemic devastated the hospitality industry this past year, but what is its projection for 2021? It’s not off to a great start. The travel and tourism sector took a massive hit with persistent lockdowns and travel restrictions in key markets like the US, the UK, China, and South Korea. Hospitality…
Why Every Hotel Leader Needs to be a Financial Leader
Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences. The financial side of hospitality isn’t as sexy as other parts, but it is, of course, what determines success. In the hotel…
The Rebound: How Hospitality Bounces Back
Touchless Travel: Have Our Travel Behaviors Changed Permanently?
Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences. While most suitcases didn’t make it out of the closet in 2020, there’s optimism at the next stop in the travel industry….
How Resorts Will Return to Being Premier Destinations in 2021
Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences. Hospitality has proven itself as one of the most resilient industries in the last year. The challenges have been massive, but many…
How the “Train Effect” Developed from Travel Restrictions
Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences. Last year, the travel industry experienced disruptions like never before due to COVID-19. This trillion-dollar global industry was more than…
Human Connection Will Always Be at the Center of Hospitality
Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences. Bashar Wali is the quintessential hotelier with a long history in the hotel industry. He is the CEO and Founder…
Why the Gift of Travel is a Great Way to End 2020
Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences. If you were still trying to figure out what gift to give this holiday season, consider giving the gift of…
The Renaissance of Travel and the Future of the Concierge Profession
Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences. Without a doubt, the hospitality industry is in an evolutionary state of sweeping change. While many in the sector are seeing transformations…
Is the Future of the Hotel Industry in the Hands of Luxury Leisure Travelers?
Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences. Today’s episode is a “can’t be missed” for hoteliers. Chris Hartley, CEO of the Global Hotel Alliance (GHA), shared not…
How an Elite Destination is Preparing for a New Year
Driven by consumer desires for new experiences, innovative technologies and environmental impacts – travel is changing. Host Sarah Dandashy explores the technologies and logistics that power travel and the brands that build unforgettable experiences. Although Monaco is the second smallest independent state on the planet, it’s conversely the second most densely populated nation as…
Taking On Location Independence Coaching During the Pandemic
The pandemic has changed the way we work in a number of ways, but one of the biggest impacts we have seen is the large number of people who have shifted from working in an office to working from home. The plus side of this is that people are not just relegated to their…
Airbnb Files to Go Public, Emphasizing “Community”
Despite a severe hit to its travel-based business model as a result of the pandemic, Airbnb has seen a rebound and is positive about building upon the net profits it saw in the last quarter. With positive earnings, the company announced its bid to IPO with a comprehensive prospectus. The company saw $219 million in…
Hershey’s Technology Allowed It To Adapt During the COVID Pandemic
In many ways, Hershey lives up to its billing as America’s sweetest town. But bad things happen, even in a world built around chocolate and one that founder Milton S. Hershey worked to make sure would be just and enjoyable for his workers and visitors alike. That’s why Hershey also has a team of…
Bringing a New Standard of Clean to Travel
In today’s podcast, I got to speak with Gonzalo Escorial, Global Key Account Manager in Travel and Tourism for SGS. SGS has been around for nearly 140 years, specializing in inspection, verification, testing and certification across many fields. This year, the company launched its Cleaning and Disinfection Verification Service, designed to bring a new level…
Giving a Voice to Boutique Hotels
If you are in the world of boutique hotels, you know Frances and Ariela Kiradjian, the dynamic mother-daughter duo behind the Boutique & Lifestyle Leaders Association (BLLA) and Stay Boutique. Frances, with over 25 years of hospitality and travel experience, created BLLA to help give a voice to independent, upscale hotel properties and offer them…
The Role of Social Equity in Travel
Inherently counter-intuitive to the open-mindedness associated with travel, many have been a little surprised when the curtain has been pulled to the side to reveal that the travel industry has a good amount of work to dow hen it comes to systemic racism. In today’s interview, Brittany Noelle, the founder of Black Women Travels,…
Is There Still Space for Luxury Travel in 2020?
A few weeks back, I was able to have a staycation near my mother’s home in Eastern Pennsylvania, and I got to experience the Four Seasons Philadelphia at the Comcast Center. We stayed with their Views and Valet Package, and it was truly an exceptional experience. Not only considering today’s circumstances, but simply because the…
How A Hotel Chain is Bridging the Gap Between Tech and Service
On this episode of Say Yes to Travel, host Sarah Dandashy sat down with Will Seggos, Technology and Digital Strategy Director for View Hotels and noted hospitality consultant. Seggos joined the team at View Hotels last year, bringing a fresh perspective and a long history in working in technology to the start of a rebrand….
How Education is Driving Travelers to Hotels
Amy Draheim, Podcast Host and Hospitality Marketing Consultant, joined us for today’s episode. It was exciting to sit down with Draheim and explore both her long history in Hospitality Marketing and the remarkable way she managed to pivot during the pandemic. Naturally, as the pandemic hit, many hotels ended up seeing plummeting numbers. Marketing budgets…
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