Skip to content
MarketScale
‹ Back to IndustriesHealthcare

AV’s Expanding Role in Healthcare: How AV Tech Is Easing Nurse Burnout and Boosting Care

AV technology is playing a crucial role in healthcare by easing nurse burnout and improving patient care. With challenges like staffing shortages, AV solutions such as remote monitoring and communication platforms help manage workloads efficiently. Collaboration across clinical and technical teams ensures solutions meet healthcare standards.

This story was produced through MarketScale. See how Healthcare teams put it to work with Executive Thought Leadership.

Promoted content from Pro AV Today on MarketScale.

By Ben Thomas · Av IntegrationBen ThomasDiversifiedHealthcare
Share

Key takeaways

01

AV technology helps in managing staff shortages and improving patient care.

02

Remote monitoring and integrated systems improve efficiency in healthcare settings.

03

Successful healthcare AV solutions require cross-team collaboration and adherence to standards.

Healthcare systems are under immense pressure to enhance patient experiences, improve outcomes, streamline operations, and address significant staffing shortages. The strain on the workforce is undeniable — the Bureau of Labor Statistics reported that hospital employment dropped by nearly 100,000 between February 2020 and September 2021. In fact, nearly one-third of healthcare professionals considered leaving the field during the pandemic. As hospitals continue to grapple with these workforce gaps, the demand for technology-driven solutions has never been greater. From remote patient monitoring to streamlined communication platforms, AV solutions are increasingly vital in helping care teams do more with less while maintaining high standards of care.

But how exactly can AV professionals align their capabilities with the complex and risk-averse world of healthcare without overreaching or underdelivering?

On this episode of Pro AV Today, host Ben Thomas is joined by Mike Dermont, Healthcare Solutions Leader at Diversified, for a discussion on how the AV industry can better serve the healthcare market. The two discuss current challenges, best practices for integration, and the importance of customizing solutions to meet the specific needs of clinical environments.

The conversation delves into…

  • How AV is helping shift healthcare from a transactional model to a relationship-based journey by supporting personalized, comforting, and responsive patient environments.
  • How technologies such as remote monitoring, PTZ cameras, and integrated nurse call systems enable clinical teams to manage more patients efficiently, reducing burnout and improving care quality.
  • The success in healthcare AV requires more than technology. It demands collaboration with risk, infosec, clinical, and legal teams to meet stringent HIPAA and cybersecurity standards.

Mike Dermont is the Healthcare Solutions Leader at Diversified, a global technology integrator. He has over two decades of experience spanning emergency medical transport and healthcare consulting. Dermont brings a holistic understanding of patient care delivery and operational transformation. At Diversified, he spearheads AV strategy for hospitals and life sciences clients, helping them align technology investments with care quality and business goals.

Article written by MarketScale.

Pro AV Today

Part of this channel

Pro AV Today

Pro AV news, trends, and expert voices for the AV industry

Visit the channel

About the author

Ben Thomas
Ben ThomasHead of Pro AV, MarketScale

Ben Thomas serves as Head of Pro AV at MarketScale, where he leads content and media strategy for the pro AV sector. With over 15 years of award-winning experience across large-scale events, network television, OTT platforms, and podcasting, he has guided major B2B brands including Intel, Sennheiser, Samsung, and Philips to billions of content interactions. He holds a B.A. in Mass Communications and is recognized for his expertise in podcast hosting, public speaking, marketing, and content strategy.

Healthcare: are you visible to AI?

Before they reach out, Healthcare buyers ask AI engines which vendors to trust. See how AI describes your company today, and where competitors show up instead.

Free workspace

You just read one Healthcare expert. Imagine publishing your whole team.

This article was produced through MarketScale. Create a free workspace and turn your own team's Healthcare expertise into the articles, video, and social content B2B marketing buyers in your industry are searching for. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Healthcare Insights

CMS centralizes AI and interoperability under a new Office of Health Technology and Products

CMS centralizes AI and interoperability under a new Office of Health Technology and Products

The Centers for Medicare & Medicaid Services (CMS) has established the Office of Health Technology and Products to integrate AI, interoperability, and digital strategies. This new office aims to enhance efficiency across Medicare, Medicaid, and CHIP programs. By centralizing these efforts, CMS seeks to improve healthcare delivery and outcomes.

  • 01The CMS has launched a new office focusing on AI and interoperability.
  • 02The Office of Health Technology and Products will support Medicare, Medicaid, and CHIP programs.
  • 03Centralizing digital strategies aims to improve healthcare delivery and outcomes.

Aug 1, 2026

CMS centralizes health tech authority in new office covering AI, interoperability, and claims modernization

CMS centralizes health tech authority in new office covering AI, interoperability, and claims modernization

The Centers for Medicare & Medicaid Services (CMS) has established a new Office of Health Technology and Products. This office assumes over 90 responsibilities to lead federal health IT strategy, focusing on areas like AI, interoperability, and claims modernization.

  • 01CMS's new office centralizes health tech authority, focusing on AI and interoperability.
  • 02The office takes on over 90 responsibilities to modernize claims processes.
  • 03CMS aims to lead federal health IT strategy with its new dedicated office.

Aug 1, 2026

Rebuilding Medicine Around Presence: The Future of Physician House Calls with Dr. Yevhen Pavelko, Founder of Inviah Health

Dr. Yevhen Pavelko, founder of Inviah Health, is advocating for the resurgence of physician house calls. He believes that personal interaction can significantly improve patient care and satisfaction. Inviah Health aims to modernize this traditional approach by integrating advanced medical technology.

  • 01Dr. Yevhen Pavelko supports the revival of physician house calls to improve patient care.
  • 02Inviah Health focuses on integrating advanced technology with traditional house call practices.
  • 03Personal interaction between doctors and patients can enhance care and satisfaction.

Jul 31, 2026

Explore More Healthcare Insights

Read more expert perspectives from across Healthcare.

Browse Healthcare Hub

About the Experts

Ben Thomas
Ben Thomas

Host, Pro AV Today

MarketScale

Ben Thomas is the host of Pro AV Today, a show that explores the intersection of the AV industry and various market sectors. He focuses on current trends and innovations, and engages with industry experts to provide insights into the role of technology in evolving fields.

MD
Mike Dermont

Healthcare Solutions Leader

Diversified

Mike Dermont is the Healthcare Solutions Leader at Diversified, a global technology integrator. He has over two decades of experience in emergency medical transport and healthcare consulting. At Diversified, he leads AV strategy for hospitals and life sciences clients, ensuring alignment between technology investments and care quality.

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Healthcare and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512