Skip to content
MarketScale
‹ Back to IndustriesEducation Technology

The First Year Experience: A Panel Discussion

A panel discussion on the "Signals and Higher Ed" podcast explored how universities enhance the first-year experience for student success. Experts from Arizona State University, University of Utah, and Podium Education emphasized the importance of integrating work and learning, balancing exploration with guided discovery, and preparing students for post-graduation career outcomes from day one.

This story was produced through MarketScale. See how Education Technology teams put it to work with Executive Thought Leadership.

Promoted content from signals in higher ed on MarketScale.

By Darin Francis · Higher EducationFirst-year ExperienceStudent SuccessCareer Readiness
Share
The First Year Experience: A Panel Discussion

Key takeaways

01

Universities should expose students to work-integrated learning and career preparation in the first year, not defer professional development to later semesters

02

Structured exploration programs like ASU's Explore and University of Utah's Quest help students discover interests without overwhelming pressure to commit to a major immediately

03

Institutions must redesign educational processes to reduce unnecessary major changes and excess credit accumulation, enabling timely graduation and better career readiness

Get featured

Want to get featured in MarketScale Education Technology?

Create a free MarketScale workspace and get your company's expertise featured across our Education Technology coverage. No credit card, no demo required.

Request an invite

The first-year experience in higher education is a pivotal time that sets the stage for student success both during and after their college tenure. A recent panel discussion on the "Signals and Higher Ed" podcast, sponsored by Podium Education, brought together experts from leading educational institutions to explore how universities can enhance the first-year journey. Darin Francis, CEO of Harbinger Lane and host of the podcast, led the discussion with Brandee Papaden-Smith from Arizona State University, Dr. Thomas Chase Hagood from the University of Utah, and Dr. Nicole Crevar from Podium Education, each bringing unique perspectives to the table.

Balancing exploration and ownership in the first year

During the discussion, Brandee Papaden-Smith emphasized the need for universities to be strategic about integrating work and learning experiences within the first-year framework. She highlighted the partnership with ASU's Explore program, which allows students to declare exploration as a major, aiding them in their discovery without the immediate pressure to choose a long-term path. This approach acknowledges that the first-year experience should not feel overwhelming, but rather an opportunity to explore interests in structured, integrated environments.

We want to build a set of experiences for you that are going to continue to build towards [post-completion success]. — Brandee Papaden-Smith, Arizona State University

Similarly, Dr. Chase Hagood pointed out that the University of Utah is focusing on 'first experiences' rather than just the first year. Their strategy involves creating a welcoming environment where students, regardless of background, can engage in exploration through programs like Quest, which is structured around principles of connection, empowerment, and impact. These programs are designed to meet students where they are and guide them towards personal and academic goals.

Meeting the demands of future success

A crucial point raised during the panel was the shift towards focusing on post-completion success. Brandee Papaden-Smith urged institutions to take responsibility for students' outcomes beyond graduation, integrating career preparation early in the collegiate journey. This involves exposing students to work-integrated learning even in their first year, reinforcing that their education is a step towards better post-graduation opportunities. By doing so, universities acknowledge the central reason many students enroll: to enhance their career prospects.

Dr. Hagood echoed this sentiment, emphasizing the importance of institutional innovation to break away from traditional structures that do not adequately prepare students for the real world. The conversation around first experiences paints a picture of institutions striving to be student-centric, not designed for institutional convenience. This involves revisiting educational processes that might not serve the student population well, like unnecessary major changes and excessive credit accumulation, which hamper timely graduation and career readiness.

Dr. Nicole Crevar also highlighted the importance of integrating career discovery within the academic framework. Drawing from her experience, she mentioned that engaging students with experiential and integrated learning early on helps mitigate the indecisiveness often seen in first-year students, guiding them towards paths that align with their personal and professional aspirations.

High impact practices for sure. — Dr. Nicole Crevar, Podium Education

signals in higher ed

Part of this channel

signals in higher ed

Proven outcomes in higher education, from the people who achieved them.

Visit the channel

Your experts belong here

Every story in MarketScale Education Technology starts with a company putting its implementation leads, instructional designers, and district partners on the record. Buyers are already reading this topic. The only question is whose experts they find.

Procurement teams read long before they ever call, and your implementers get to answer their questions first.

Get your team featuredSee how it works15 minutes, straight to a calendar.

About the author

Darin Francis
Darin FrancisManaging Partner & CEO

With 20 years of experience at the intersection of higher education and edtech, Darin Francis brings a wealth of knowledge and a deep passion for driving meaningful change in the sector. Having led teams, crafted go-to-market (GTM) strategies, and worked closely with institutions, Darin is uniquely positioned to help edtech companies navigate the complexities of U.S. and Canadian higher education. Darin Francis, based in Detroit, MI, US, is currently a Managing Partner and CEO at Harbinger Lane Consulting.

Follow Education Technology Insights

Get new expert content in your inbox.

Education Technology: are you visible to AI?

Before they reach out, Education Technology buyers ask AI engines which vendors to trust. See how AI describes your company today, and where competitors show up instead.

Free workspace

You just read one Education Technology expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your implementation leads, instructional designers, and district partners into the articles, video, and social content Education Technology buyers are searching for. Create a free workspace and see it with your own people. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Education Technology Insights

AI Readiness in Education

AI Readiness in Education

AI adoption in education requires students to develop practical problem-solving skills and readiness to use AI effectively in their careers. Dr. Ngoc Cindy Pham at CUNY Brooklyn College redesigns curricula to emphasize AI literacy through experiential learning and industry partnerships that align academic training with real-world employer needs.

  • 01Students must defend their AI-assisted decisions through reasoning, not just rely on AI outputs, to ensure understanding of marketing concepts in practice.
  • 02Educational institutions should partner with employers as co-creators of curriculum rather than designing courses on theory alone, ensuring skills meet actual workplace demands.
  • 03AI literacy and readiness are becoming central to higher education frameworks, requiring continuous collaboration between educators and industry to adapt to evolving technologies.

Sep 1, 2026

A national strategy to rollout Microcredentials

A national strategy to rollout Microcredentials

Microcredentials are emerging as a strategic tool to bridge academic qualifications and industry workforce demands, with institutions embedding AI-related skills into these programs. Educational leaders like Dr. Kelvin Bentley at NASH are building communities of practice that enable collaboration between universities, industry partners, and employers to deploy microcredentials at scale.

  • 01Microcredentials provide verifiable, industry-relevant skills that address immediate staffing shortages in healthcare and education sectors.
  • 02Embedding AI skill sets in microcredential programs aligns educational offerings with modern job market demands while preserving critical thinking standards.
  • 03Communities of practice across institutions facilitate knowledge sharing and implementation strategies that adapt microcredential programs to changing industry needs.

Sep 1, 2026

Schools are buying AI fast, but their contracts still can’t show it helps

Schools are buying AI fast, but their contracts still can’t show it helps

Schools are rapidly increasing their spending on AI technology, yet there is a lack of evidence in their contracts proving that these tools effectively enhance learning. Utah and Los Angeles Unified School District are implementing screen-time regulations, necessitating a closer scrutiny of AI tools' actual educational benefits. The challenge remains in identifying which AI tools lead to measurable improvements for students.

  • 01AI spending in schools is increasing despite unclear evidence of its educational benefits.
  • 02Screen-time regulations in Utah and LAUSD are prompting schools to evaluate the efficacy of AI tools.
  • 03There is a need for educational tools that can clearly demonstrate an improvement in student learning outcomes.

Aug 29, 2026

Explore More Education Technology Insights

Read more expert perspectives from across Education Technology.

Browse Education Technology Hub

About the Expert

Darin Francis
Darin Francis

Managing Partner & CEO

With 20 years of experience at the intersection of higher education and edtech, Darin Francis brings a wealth of knowledge and a deep passion for driving meaningful change in the sector. Having led teams, crafted go-to-market (GTM) strategies, and worked closely with institutions, Darin is uniquely positioned to help edtech companies navigate the complexities of U.S. and Canadian higher education. Darin Francis, based in Detroit, MI, US, is currently a Managing Partner and CEO at Harbinger Lane Consulting.

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Education Technology and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512