Channel roles control broad capabilities. Access to a specific group, recording, Request or approval can have additional restrictions.
Choose a role
Role | Use it for | Check before assigning |
|---|---|---|
Admin | Channel and people management, with authorized approval responsibilities. | Private-group media can still require a designated group approver. |
Member / Standard | Ongoing creation and collaboration. | The person still needs access to the relevant item and group. |
VIP Guest / Contributor | A guest contributing within the access granted to them. | A guest role is not a promise of unlimited seats, all content access or administration. |
Social | Finding and sharing existing approved assets. | No recording, uploads, Requests, editing or AI Visibility. |
Assign and verify the role
Step 1. Confirm the person’s required task: for example, answer a Request, record recurring interviews, manage the team, or share approved videos.
Step 2. For a new person, open Invite Users and select the appropriate invitation type and access level. Follow the invitation steps.
Step 3. For an existing person, an authorized Admin opens Admin → Users and changes the Role column dropdown. Wait for the change to complete.
Step 4. Check membership in the intended channel and any private group needed for the work.
Step 5. Ask the person to refresh and open the actual item or workflow. Verify the needed action, rather than using the job title as proof of access.
If the action is still unavailable
Check the exact missing action, item URL, channel and group. A plan or feature setting can also affect availability. Send those details to your Admin or MarketScale contact; granting Admin is not the default fix for a missing button.
Change a title or role · Check plan and workspace access
Keep exploring
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- Contact support: get help with your MarketScale Studio workflow.