With MarketScale you don't need to worry about who sees what. You want to scale your content without giving every contributor the keys to the castle. MarketScale uses three clear tiers to balance speed with security. Whether you are inviting a client to record a testimonial or a VP to approve a budget, here is how to pick the right lane for them.
In this article
VIP Guest (External)
Perfect for: Customers, channel partners, one-off contributors, vendors... anyone in your community who is not a teammate.
Think of this as a Walled Garden. VIP Guests can create content, but they can't see what anyone else is doing unless you give them access manually.
Pro tip: VIP Guests have unlimited access to create content. So, the sky is the limit. Invite your dealers, distributors, customers and more so they can create content for you and for their own businesses.
Standard (Internal Team)
Perfect for: Colleagues and daily users.
This is the standard "teammate" role. Members are here to collaborate, not just contribute.
Admin (The Owner)
Perfect for: Department heads and program managers.
Admins hold the keys. They ensure the machine runs smoothly and stays on brand.
Pro tip: Most channels need only one Admin. Keep these to a minimum.
How to Change a User's Role
Promoting a teammate or locking down a guest account takes seconds. Only Admins can do this.
The Cheat Sheet (TL;DR)
When in doubt, keep it simple.
Keep exploring
- The MarketScale platform: capture, edit, and publish in one place.
- Plans and pricing: start free and scale as you grow.
- Talk to our team: walk through your use case live.