Choose an approver who can review both the subject matter and the intended audience. The assignment must match the item’s actual access rules.

Before you start

Have the channel, item/group and intended reviewer. The reviewer needs the permissions required by that workflow; a professional job title alone does not provide them.

Steps

  1. In the recording or upload workflow, review the approver selector when it is offered. Choose an eligible person responsible for checking this content.

  2. For private-group media, have an authorized group manager open Edit group and inspect Media approvers. This list contains the channel Admins designated to approve that group’s media.

  3. Select the intended eligible approver and choose Save changes on the group form. Reopen the setting to confirm it persisted.

  4. Submit the media through its normal upload/recording workflow and give the reviewer its Studio link and any relevant review context.

  5. The reviewer opens the item or Approvals → Pending, checks the content, then records the decision.

  6. Check the decision in Approvals → Approved or Rejected and resolve any requested correction in the proper item thread.

Check the result

The reviewer should be able to open the item and see the required approval controls. Selecting a name does not make the content approved.

If something does not work

  • The intended person is not selectable: check channel role and group eligibility; do not substitute an unrelated person just to submit.

  • An Admin cannot approve private-group media: inspect that group’s Media approvers designation.

  • A participant can watch a room recording but cannot approve it: viewing and approval are different permissions.

Related: Approval permissions · Manage groups


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