MarketScale user profiles display two different types of titles that are easy to confuse:
Business Title (Job Title)
This is the user's professional or company title, such as "VIP - Growth," "Director of Marketing," or "Sales Manager." It describes their role at their company and has no effect on their MarketScale permissions or access level.
MarketScale Platform Role (User Type)
This is the field that controls what a user can see and do in MarketScale. The platform roles include:
How to check a user's platform role
To confirm a user's actual access level:
Example: A user with the business title "VIP - Growth" and the User Type "Member" has full Member access. The word "VIP" in their business title does not make them a VIP Guest in MarketScale.
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