How is AI transforming the security integration industry?

AI is revolutionizing the security integration industry by enhancing product innovation and enabling new efficiencies in business operations. It allows for advanced analytics and automation that streamline processes such as threat detection and response.

What role do mobile credentials play in current security systems?

Mobile credentials are emerging as a significant trend, offering flexibility and integration capabilities. Although their adoption is not instantaneous, they represent a shift towards more innovative and adaptable security solutions enabled by big tech support.

What alternatives do integrators have to costly system replacements?

Instead of expensive rip-and-replace projects, many integrators are opting for software stacks that integrate and manage existing legacy systems. These platforms enable a holistic management view, reducing the need for complete system overhauls.

AI Meets Access: Powering Smarter Systems with Mobile Credentials

The article explores how the security integration industry is being transformed by AI and mobile credentials. It discusses industry challenges and innovations, highlighting how companies like PSA Network support integrators through education and technology. The shift towards mobile credentials and unified software platforms is emphasized as a key industry trend.

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By Software And Technology · April 1, 2025, 10:06 AM UTCAmag TechnologyCredential ManagementKyle GordonMatt Barnette

Key takeaways

AI is central to transforming security integration products and operations.

Mobile credentials are gaining attention but require gradual adoption.

Integrators prefer unified software platforms over full system replacements.

As the security integration industry contends with rapid technological advancement and increasing business complexity, many integrators are looking for the tools, training, and guidance to keep pace. At the center of this evolution is AI—transforming not just the products integrators deploy but also the way they operate their businesses. Meanwhile, the shift to mobile credentials and the challenge of integrating disparate systems without costly replacements are also top of mind.

So, how are integrators adapting to these seismic shifts—and who’s helping them succeed?

On this episode of AMAG Asks, host Kyle Gordon, EVP of Global Sales, Marketing & Commercial Excellence at AMAG Technology, sits down with Matt Barnette, President and CEO of PSA Network. The two explore how PSA supports its community of integrators through education, networking, and tech enablement—and why that support is more vital than ever.

Key takeaways from the Episode:

AI’s Role in Business Efficiency: PSA is helping integrators understand how AI can drive both product innovation and back-office automation, from advanced video analytics to streamlining R&D tax credit claims. AI can help organizations achieve different goals by detecting threats faster and automating responses.
Mobile Credentials Are Gaining Ground: With support from big tech and more flexible deployment models, mobile credentials are entering mainstream consideration—but adoption is still a journey, not a binary switch.
The Rise of Software Stacks Over Full Replacements: Instead of costly rip-and-replace projects, end users are seeking platforms that unify and manage legacy systems under one pane of glass.

Matt Barnette is the President and CEO of PSA Network, the world’s largest consortium of professional systems integrators. With over three decades in the security industry—including leadership roles at AMAG, HID, and Mercury—Matt brings deep insight into both the integrator and manufacturer perspectives. Under his leadership, PSA has doubled down on its mission to support integrators with education, financial services, and access to top-tier technology.