Skip to content
MarketScale
‹ Back to IndustriesSoftware & Technology

Nate Welbig, Director of Operations at IC System, Discusses How IC System has Evolved Over Changes in the Debt Collection Industry

St. Paul, MN, February 17, 2023 – On the latest podcast episode of “Closing the Books,” host Eric Johannes, Director of Marketing at IC System, welcomed Nate Welbig, Director of Operations to discuss how IC System’s core values – Innovation, People, Pride, Integrity and Performance – have enabled the family-owned revenue recovery agency to evolve…

This story was produced through MarketScale. See how Software & Technology teams put it to work with Executive Thought Leadership.

By Software And Technology ·
Share

Key takeaways

01

Paul, MN, February 17, 2023 – On the latest podcast episode of “Closing the Books,” host Eric Johannes, Director of Marketing at IC System, welcomed Nate Welbig, Director of Operations to discuss how IC System’s core values – Innovation, People, Pride, Integrity and Performance – have enabled the family-owned revenue recovery agency to evolve…

Get featured

Want to get featured in MarketScale Software & Technology?

Create a free MarketScale workspace and get your company's expertise featured across our Software & Technology coverage. No credit card, no demo required.

Start free

St. Paul, MN, February 17, 2023 – On the latest podcast episode of “Closing the Books,” host Eric Johannes, Director of Marketing at IC System, welcomed Nate Welbig, Director of Operations to discuss how IC System’s core values – Innovation, People, Pride, Integrity and Performance – have enabled the family-owned revenue recovery agency to evolve and excel during his 14 year tenure at the company. Recently again named One of the Best Places to Work in Collections, IC System boasts 85 years of experience in which they’ve focused on successful collection methods for debt recovery.

The conversation delved into the general public’s ideas about debt collection, how IC System has innovated as their industry changed and how they’ve invested in their people so that they can achieve the best return on revenue while maintaining respect for their customer’s brands.

Nate emphasized how IC System focuses on helping people during their difficult times is one of the things he likes most about this role.

About IC System

IC System is one of the largest receivables management companies in the United States. Founded in 1938, IC System is a privately held accounts receivable management firm in its third generation of family ownership. IC System provides customized, tailor-made debt recovery solutions for healthcare, dental, small business, government, utilities, and telecommunications industries nationwide. Follow IC System on Twitter at @icsystem or on LinkedIn.

Your experts belong here

Every story in MarketScale Software & Technology starts with a company putting its solutions engineers, product teams, and customer engineers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Buyers ask AI engines who to consider, and published expert answers are what those engines cite.

Get your team featuredSee how it works15 minutes, straight to a calendar.

About the author

SA
Software And Technology
B2B Weekly

The week in Software & Technology, and sixteen other industries, every Monday.

Ten stories, one-line takes, five minutes. Free.

Software & Technology: are you visible to AI?

Before they reach out, Software & Technology buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free plan

You just read one Software & Technology expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your solutions engineers, product teams, and customer engineers into the articles, video, and social content Software & Technology buyers are searching for. Create a free workspace and see it with your own people. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale workspace, up to 10 people
One professional video edit a month for qualifying companies
Media requests to your crowd, remote recording, AI writing tools
$0, no credit card, nothing that expires

More Software & Technology Insights

Nvidia CEO Jensen Huang Says Chip Sales Could Double Next Year—If the Supply Chain Can Keep Up

Nvidia CEO Jensen Huang Says Chip Sales Could Double Next Year—If the Supply Chain Can Keep Up

Nvidia CEO Jensen Huang forecasted doubling chip sales next year, but the company's CFO frames this as the supply-unconstrained scenario, signaling that supply chain capacity—not demand—is the real constraint. Nvidia and Palantir announced a collaboration to apply AI to Nvidia's own supply chain operations to identify bottlenecks and allocate materials more effectively.

  • 01Nvidia's doubling forecast depends on supply chain throughput, not demand—the company itself is supply constrained according to CFO Colette Kress.
  • 02Nvidia and Palantir said their first sovereign AI deployment for Nvidia’s operations is designed to spot supply constraints earlier and improve how materials are allocated across production.
  • 03Enterprise buyers should plan for competitive allocation pressure, higher networking and infrastructure costs alongside GPU spending, and the emergence of on-premises architectures as first-class options.

Sep 20, 2026

Fifth Third, Priority and CSI deals put a premium on payments built into software

Fifth Third, Priority and CSI deals put a premium on payments built into software

Fifth Third led a strategic investment in Payload, Priority Commerce agreed to acquire IntelliPay, and CSI acquired Qolo in a series of summer transactions, PYMNTS reported. Together, the deals point to buyers valuing payments technology already integrated into the software customers use, not just standalone processing capacity. For operators, that means the entity holding payment data can change hands without the front-end software changing.

  • 01BCG says SaaS providers with integrated payments accounted for 36% of small and midsize business acquiring revenue in 2024 and projects that share will reach 45% by 2028.
  • 02Finance and IT leaders using property, practice management or utility billing platforms should reread payments and data clauses, since the entity holding payment data can change hands even if the software front end does not.

Sep 19, 2026

System integrators shape whether factory tech pays off, Smart Industry argues

System integrators shape whether factory tech pays off, Smart Industry argues

Smart Industry’s Sept. 9, 2026 piece argues plant technology creates no business value until system integrators fit it into existing systems, operations and workflows. Related summer coverage highlights upskilling, institutional knowledge and technician demand alongside the same integration-and-deployment theme. The framing shifts attention from which platform to buy to who implements it and how the engagement is scoped.

  • 01Smart Industry's framing moves the buying question from which platform to license to who integrates it and how that engagement is scoped, which puts the system integrator line item at the center of the return rather than in implementation overhead.
  • 02Gartner figures cited by Quality Magazine show 24% of industrial enterprises using IoT have implemented digital twins and 42% plan to, suggesting most IoT-using plants still have digital twin integration work ahead.
  • 03The Deloitte and Manufacturing Institute report, as covered by Smart Industry, says AI can embed skills into workflows to address technician demand; the sharper question for a plant manager is whether that changes headcount or changes what each technician can cover.

Sep 18, 2026

Explore More Software & Technology Insights

Read more expert perspectives from across Software & Technology.

Browse Software & Technology Hub

About the Expert

SA
Software And Technology

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Software & Technology and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512