retail technology

Retail tech rollouts slip when nobody plans for the live store

Most retail technology rollouts are planned as installation projects: order the hardware, schedule the technicians, swap the equipment, move to the next site. The part that usually goes unplanned is the store itself, which keeps trading while the work happens. Ross Page, SVP of Sales Growth at Telai

Open questions in agentic commerce extend beyond the AI model

The hard part of AI shopping is not the agent. It is deciding what an agent may do and who is responsible when something goes wrong.

Wayfair's Q2 U.S. growth hits a post-pandemic high as AI and Perigold carry the momentum

Wayfair posted its strongest U.S. growth since the pandemic in Q2 2026, crediting AI tooling and its luxury brand Perigold, while broad e-commerce tailwinds pu

Agentic AI, sub-30-minute delivery, and shelf robots are rewriting retail operations in 2026

Three retail tech trends that looked promising at the start of 2026 are now operational realities, with Amazon, Walmart, Kohl's, and others deploying concrete s

Agentic AI is reshaping enterprise retail operations as Salesforce, Lululemon, and Brunello Cucinelli move from pilots to production

Salesforce's Callimacus deployment with Brunello Cucinelli and Lululemon's expanding AI stack signal a shift from retail AI pilots to operational infrastructure

Conversational commerce, retail media, and a 0.2% June sales print are rewriting the enterprise retail playbook

Three converging forces, AI chat shopping, booming retail media, and a soft June sales number, are forcing enterprise retail operators to act now.

Global ecommerce is projected to hit $6.56 trillion in 2025, and retailers are racing to close the AI readiness gap

Global ecommerce is on track for $6.56T in 2025, but retailers face three concrete AI problems blocking their ability to capture that growth.

Instacart's Arpalus acquisition signals AI-driven shelf intelligence is now table stakes for grocery operators

Instacart acquires computer vision firm Arpalus as AI-influenced retail ecommerce accelerates, reshaping what grocery and retail operators must evaluate now.

Amazon Business hits $60B and Instacart bets on computer vision as B2B ecommerce enters its next infrastructure cycle

Two major moves announced the same day signal that enterprise ecommerce infrastructure is being rebuilt from the shelf up.

Physical Retail’s Next Infrastructure Layer: Item-Level Intelligence with Radar

Physical retail is under pressure to become as measurable and responsive as e-commerce. While retailers have spent years optimizing digital channels with real-time data, store teams have often had to make decisions with incomplete inventory visibility and delayed operational signals. That gap matters because stores still account for 80% of U.S. retail sales, making…

Toshiba Named a Leader in the IDC MarketScape: Worldwide Point-of-Sale Software in Grocery and Food Store Retail 2026 Vendor Assessment

The report highlights several ELERA® strengths, among them industry-leading native AI/CV loss prevention and open self-enablement architecture validated at the largest scale

How PayPal Fastlane Helps Retailers Deliver the Magic of Effortless Buying

In today’s digital marketplace, the competition for customer attention doesn’t end when a shopper clicks “Add to Cart.” In fact, that’s often where the real challenge begins. For many retailers, the guest checkout process—once designed as a convenience—has become a conversion killer. Endless form fields and repeated data entry drive shoppers away, leading to…

A Look at the Rise of Commerce Media Networks: How Nift Helps Brands Own How Their Message Shows Up

As traditional digital advertising struggles to retain consumer trust, brands are exploring new, more authentic ways to connect with shoppers. Platforms like commerce media networks, which weave together commerce, content, and data, are emerging as powerful tools in this shift. Research from MG2 Advisory reveals that only about 37% of consumers feel brands genuinely…

Agentic AI: Microsoft is Powering the Next Wave of Autonomous, Intelligent Decision-Making

Retailers are moving beyond task automation to deploy AI systems that independently analyze data and make split-second business decisions without human interven

Self-Service BOPIS and Other Retail Trends

Retailers are reimagining fulfillment as consumers demand faster, frictionless ways to shop across channels

The Global BOPIS Market

Retailers are capturing a $700 billion opportunity by 2027 as consumers increasingly blend online shopping with in-store convenience

Redefining Retail Solutions with Advanced Technology

Retailers are discovering how computer vision and smart automation are transforming the supply chain from warehouse to customer

Revolutionizing Retail: IT’s Transformative Power

Technology leaders reveal how real-time data and network innovation are reshaping retail operations and customer experiences at scale

A New Era of Retail is the Rise and Integration of Social Commerce

Live streaming and social platforms are fundamentally reshaping how brands connect with shoppers in real time

Enhancing Retailers’ Personalization with Gamification

Retailers are discovering that combining tailored experiences with game-like engagement mechanics drives stronger customer loyalty and repeat purchases

From Home Delivery & Store Pickups to AI Integration: The Key to Embracing Ecommerce for Grocery Retailers

Grocery retailers must modernize their fulfillment strategies and adopt intelligent automation to stay competitive as online shopping reshapes the industry

AI-Powered Exit Technology Can Ease Checkouts, But Larger Stores May Grapple with Scalability Issues

Warehouse retailers discover that AI checkout innovations promise speed gains, yet technical complexity threatens expansion beyond smaller store formats

American Freight’s Open-Box Approach Sets a New Standard in Retail Where Quality and Affordability Go Hand-in-Hand

Recertified returns at steep discounts are reshaping how shoppers balance quality with affordability in today's retail landscape

Lead the Retail Evolution: Implement Self-Service Solutions for Enhanced Retail Operations

Retailers gaining competitive edge by automating checkout and returns to match shopper expectations for speed and control

Brand Trust and Authenticity: Two Essentials that Will Make AI a Valued Resource in the Unified Retail Experience

Retailers must prioritize trust and authenticity to transform AI from a tool into a customer asset

Revolutionizing Retail: The iPickup Point System Enhances the Returns Process

Self-service kiosks are transforming how retailers handle product returns and boost customer satisfaction instantly

Staying Competitive in Retail: Future Success Tied to Adoption of Innovative Tech

Retailers that embrace automation, AI, and augmented reality are outpacing competitors left behind by legacy systems

GNC’s Omni-Channel Evolution From Brick and Mortar to Commerce Hub

Retailers that blend physical stores with digital channels are capturing customer loyalty in ways traditional competitors cannot

Innovation Through AI is Helping Major Shifts in the Retail Landscape

Retailers face a pivotal choice: harness AI's optimization power to match rapidly evolving consumer demands or risk being left behind

Bridging the Gap Between AI and Retailers

Retailers are using AI to translate product data into the language customers actually search for, unlocking hidden revenue