Retail
Omnichannel strategy, e-commerce tech, and in-store innovation.
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Beyond the Numbers: How Economic Nexus Laws Will Change Sales Taxation For Good
Technology continues to change the way that Americans are doing business. More consumers than ever are shopping online, helped by outdated laws about sales tax collection for remote sellers. Congress was asked to act and change the laws, but when they moved too slowly, the states took their own action. Enter South Dakota v….
Chicago’s District Brew Yards Launches As Cool Collaborative Facility For Three Craft Breweries
Last week, the District Brew Yards opened right in the heart of Chicago’s Brewing District with a strategy that could serve as a new model for driving craft brewery districts. The Brew Yards is a creative partnership that brings small breweries together to share resources and knowledge. It features a production brewery collective, beer hall with a…
MarketScale Mornings: The Future of Cash in Retail
An excess of cash is something no business is going to complain about, but managing it is a different story. Handling paper currency can lead to a myriad of problems for retailers and can even detract from the customer experience. Recently, tech giant Amazon has tried to combat this overload with cashless stores, but these…
How to Find the Value in Retail Store Data
Technology has transformed the retail space. With the popularity of online shopping, retail stores are forced to consistently keep up with the shopping habits of their customers. Retailer, however, are not tech experts, and can struggle to integrate data collection into their business model while still creating an enjoyable shopping experience for their customers….
The Amusement of Cash Accountability
Amusement parks are cash-intensive businesses, with cash exchanged at seemingly every turn. From the parking lot and front gate, to the concession stands and restaurants, to the boardwalk and gift shops, cash is still the most frequently used payment instrument overall. As such, cash management becomes a primary focus for each employee located at a point of sale….
Building Technology into the Fabric of Retail
In the past, if you went to a brick-and-mortar store, you did so to shop, and the store responded as such. You walked in, asked questions, made a purchase, and went about your business. The market has really changed, as has the competition, and this has created a huge change in the way that…
Maneuvering the Digital Marketing Pitfalls of 2019
In the digital age, advertising and marketing has pulled away from TV and embraced more experiential and cross-platform content. As consumer media habits change, advertising and marketing methods must adapt, and with today’s 24/7 content expectations, the end result has to reach the consumer authentically and at all times. Cedric Lourie, Director of Digital…
Popping Bottles: A Fully Stocked Bar is Just a Click Away with Bottlecapps
People can buy anything they want with a click of a button these days. Why should alcohol be any exception? Millennials have grown up their entire lives using technology, and they want to buy liquor the same way they have purchased everything else: through apps and online. This is how the generation has learned…
Instagram Dives Into E-Commerce With New ‘Checkout’ Feature
The online shopping experience is about to get even easier. Social media giant Instagram has developed a service that will allow users to complete purchases from different brands while using its mobile app. Retailers like Nike and Michael Kors are among dozens of companies partnering with Instagram to use the new feature, called ‘Checkout.’ Instagram…
Open For Business: But at What Cost?
In the age of the internet, starting a business can be as simple as hosting a free website and marketing services or goods through social media sites. Starting a retail business where customers can come browse merchandise and make purchases tends to be a larger endeavor. On average, starting a small business costs $3,000 at…
Dialed In: How Many Tests Does it Take to Start a Retail Business? with Morgan Davis of MarketDial
Starting a retail business can feel like walking through fog. There are the essentials, like aesthetics, products and location, but even then retailers often don’t realize the extensive testing that goes into maximizing branding, marketing, and even pricing. On the first episode of Dialed In, we sit down with the CEO of MarketDial, Morgan…
Retail Expert Mailbag: March 5, 2019
The retail world is known for constant change. Today, industry insiders may have more varied opinions on the future of the field than ever before. MarketScale wanted to catch up with a few experts to get their opinions on some of the most pressing questions in their field today. In today’s mailbag we hear from:…
Shopping Malls: From Big Business to Ghost Towns and Back Again
Shopping malls used to be the bastion of booming retail business, attracting not only shoppers, but groups of people who were looking for a place to hang out. A study published in July of 2018 stated that approximately 20-25% of shopping malls would close over the next five years. What this means is a…
What to Know about Elon Musk and the Tesla Announcement
Tesla Co-Founder and CEO Elon Musk has captured the attention of the business world by teasing an announcement about the company on his personal Twitter feed. The eccentric entrepreneur told his followers that news from the company will be released on Thursday, Feb. 28 at 2 p.m. PST (5 p.m. EST). The tweet came amid…
Is it Just a Matter of Time Before Amazon Rules the World?
What is the future of the retail industry? Two things we can say with confidence is that Amazon figures to be around for a while and pro AV will continue to play a big role in the industry. This week’s episode takes a look at these two items with guests Bryan Eisenberg from Buyer…
Graham Anderson of Kenect : 89 Percent of Consumers Prefer Text to Phone Call
Even though texting has become a staple of how we communicate, businesses are still scared to use it to interact with customers. They shouldn’t be, though; it’s way more powerful than any other medium out there. 95 percent of all text messages arrive within three minutes and are opened soon thereafter, but less than…
LEDTalk: What’s in Store for LED in 2019? with David Venus of PixelFLEX
From 2017 to 2019, there was a 50% increase in fine or narrow pixel pitch products, which most would say is undeniable growth. The business-owner is demanding this crisper technology and so is the market; the real challenge is how to create these high-res products and still make them affordable to the end user,…
It’s a Wrap – ComQi at NRF 2019
And It’s A Wrap – ComQi At NRF 2019 Rarely have we seen the level of activity, engagement, open minds and weary feet as we did this year at NRF. It was really exciting. Where past years focused on ideas like Customer-Centric, Big Data, Omnichannel and IoT, 2019 was squarely in the bullseye of CX,…
Talkin’ Shop: Educating Consumers on the Right Gas for their Power Tools with Bob McCue of Walbro
There are so many different types of gasoline available on the market now, including ones with various levels of ethanol. Unfortunately for the consumer, there is not much education available at the pump or even behind the counter. How are they expected to know which type of gasoline is best for their car, boat,…
Follow Technology to Higher Profits with David Salisbury of Star Micronics
David Salisbury from Star Micronics discusses important factors retailers should be focusing on during this technological shift in the shopping experience. He points out that retailers must consider ways technology can help provide more knowledge about their business and ultimately guide them to more profits. Salisbury believes multi-channel shopping keeps retailers from missing out on opportunities…
MarketScale Retail 02/11/2019: JCPenney’s Identity Crisis
The struggles of once giant retailers like JCPenney and Sears have been well documented, but what’s behind these massive dips for these companies? This week’s episode of the MarketScale Retail Show takes a look at what’s fueling JC Penney’s identity crisis. We also take a look at Saks Fifth Avenue and ask if they’re…
How Howard Schultz Saw More Than Coffee in Starbucks
Word of mouth can either make or break a business. Whether it is a person, location or company, it is all about the experience, not just for the consumer, but for the employees as well. In 1987, a former employee of Starbucks, Howard Schultz, jumped at the chance to purchase the company and create a…
When Will Emerging Retail Tech Become the Norm? with Stuart Armstrong of ComQi
Over the years, e-commerce has become a large entity in the Retail industry. It’s availability and ease-of-use have made it top competition for traditional brick-and-mortar stores, forcing retailers to lean into experience versus convenience. It’s evolved so much so that large retail stores are struggling to remain relevant (i.e. Toys R Us, Sears). At…
Benefits of cash recycling: Freed Up Working Capital
Provides a brief overview of how a cash recycler can help free up working capital for a retail organization.
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