Retail
Omnichannel strategy, e-commerce tech, and in-store innovation.
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Bringing the Edge to Retail: How AI-Powered Computing Redefines Brick & Mortar
The retail industry’s technology adoption has been slow but steady. As data becomes more critical to the customer journey, the sector needs new ways to process and manage the data where it is, which could be hundreds or thousands of locations. Realizing this goal will depend upon edge computing, a powerful computational weight that…
Last-Mile Drone Delivery Takes Flight in 2022
Drone delivery has been captivating audiences for years. Consumers are eager to see it come to fruition across the globe, and operators are working to accelerate its capabilities, while retailers are preparing for a multitude of use cases. In 2022, the widespread adoption and usability of drone delivery will find its wings. So, what can…
Predicting Consumer Behavior and Recruiting Employees Are More Similar Than You’d Think
On MarketScale’s newest retail-focused podcast, Point of Scale, host Courtney Johnson sits down with retail leaders in order to understand the challenges they face throughout their sales cycle and how they stay one step ahead. From employee engagement to customer experience and everything in between, it is all tied to the journey of scaling your…
The Top Six Retail Trends from NRF 2022
Retail is ready to apply the last two years of pandemic disruptions to new strategies for success, innovation, and resiliency. That much was clear at the National Retail Federation’s Big Show earlier in January, where even in the face of COVID concerns, retail professionals came en masse to get a pulse on where their colleagues…
Pop-Up Retailers Will Finally Have Analytics to Chart Success
This episode of Retail Refined explored the emerging spatial intelligence technology that provides pop-up stores the opportunity to utilize real-time analytics to enhance the buying and selling experience. George Shaw, founder of Pathr.ai, and Melissa Gonzalez of The Lionesque Group discussed the technology that is set to transform retail environments throughout the world. “We’ve…
Does the Key To Retail Sustainability Lie In Decision Intelligence
Summary: Even with the National Retail Federation Retail’s Big Show wrapping up, the lessons learned from this years convention will ripple through the rest of the year. With retail constantly changing how it needs to capture and retain the customer, finding new ways to implement the world’s cutting edge technology to make the industry…
Pathr.ai Announces Partnership with The Lionesque Group and MG2 to Deliver Pop-Up Shop Analytics for Retailers
NRF Jacob K. Javits Convention Center, NYC, Booth #948 – January 16, 2022 – Pathr.ai, the industry’s first and only Artificial Intelligence (AI) powered Spatial Intelligence platform, announced today it has partnered with The Lionesque Group, an award-winning experiential retail strategy and design studio, and its parent company, MG2 Corporation, a global design and architecture firm, to bring real-time…
What’s in the Shopping Cart for the 2022 National Retail Federation’s Big Show?
In just a few short days, from January 16th through the 18th, the National Retail Federation will launch Retail’s Big Show in the shopping capital of the world, New York City. As retail professionals know, NRF is a nonprofit and the world’s largest retail association intending to “connect people to an industry that’s a great…
PUDO: The Future of Pickup and Delivery Options
Host Daniel J. Litwin welcomed Dan O’Connor, Vice President of Pickup and Delivery Options at Position Imaging, to discuss pick up and drop off options in this ever-changing world where delivery means and methods are evolving to match the needs of society. O’Connor is well versed in the delivery industry, having spent 30 years…
Will Transaction Fees in Retail Payments Go Extinct?
The majority of the world’s 2.8 billion credit cards are issued by just four powerhouses, and within that, it’s really a fight among the top two: Visa and Mastercard. According to ShiftProcessing.com, over half the credit card market share belongs to Visa alone, considering it has 335 million cards in circulation. It’s no surprise…
Do Tesla’s Outages Reflect a Software Challenge for OEMs?
Earlier this year, Tesla users found themselves in a bit of a digital pickle when the car company’s mobile app experienced a worldwide outage, which users need to lock, unlock and start their vehicles. Though the app-based access point is meant to create ease of use and an elevated tech-focused experience, it acted as a…
Uber Eats to Offer “Baked Goods” with Canadian Cannabis Partnership
Thanks to the accelerated need for buying goods online since the start of the pandemic, digital on-demand orders are a retail expectation even for a still growing market like cannabis sales. As the cannabis dispensary market continues to grow and with potential industry reform on the way, statistics show consumers would like to see even…
Toy Supply Chain Keeps Retailers Out in the Cold This Christmas
The holidays are a time of year for gathering with loved ones and giving gifts — but for 2021 specifically, Santa has a serious toy shortage and supply chain issue. With 75% of U.S. consumers planning to buy toys, apparel and gift cards, consumers are preparing for the worst, expecting that toys will be the…
How Will Sustainability Go Together with the “On-Demand” Economy?
Ohi’s mission is to enable every brand to offer instant post purchase experience. Ben Jones, Founder of Ohi, chatted with Melissa Gonzales about Ohi’s origin and values. Jones founded Ohi when he had an injury that left him bedridden, and he realized he couldn’t order any of the products he needed and get them…
Machine Learning is the Panacea the Holiday Supply Chain Needs
With the holidays officially in full swing and consumers locking in their last-minute shopping needs, the dreaded continuous disruption of the global supply chain comes into acute focus. The impact has been severe, to put it lightly. Gap, for example, reported a loss of $300 million in sales going into November 2021, blaming COVID-related factory…
The Tools Restaurants Will Need to Reach Their 2022 Goals
Before technology entered the restaurant industry, commercial businesses had to rely on cash registers. The first industry to adopt a point of sale (POS) system were retail and grocery stores, and restaurants didn’t integrate the technology until about 30 years ago. President and Founder, Nadav Solomon, of Tabit, a POS and tableside ordering system…
How CPGs Are Using Retail Sales Data to Set Their Brand Apart in 2022
With the assumption supply chain issues will continue to impact retail for the foreseeable future, how can retailers best optimize their assortments heading into 2022? This question was on Retail Refined’s Melissa Gonzalez’ mind when she spoke with Andrew Criezis, Head of Product for SMB Globally, at NielsenIQ. At NielsonIQ’s SMB segment, Criezis and his…
Cyber Monday Will Be the Big Test for Retailers’ Ecommerce Strategies
The holiday shopping season gets its first big test this weekend with Black Friday deals and the welcomed-by-retailers resurgence of in-store shopping and deals. Even if consumers are looking to hit stores bright and early on Friday, the last almost two years of ecommerce acceleration and validation have changed retailers’ omnichannel strategies. Retailers will…
Holiday Demand Forces Retailers to Get Creative with Hiring Strategies
Black Friday is upon us, and rebounding consumer demand coupled with lingering product delays and U.S. dollar inflation is making for an unpredictable holiday demand. Retail executives have been investing in resiliency strategies for the holiday season starting last year, like putting money towards omnichannel fulfillment, more flexible operations and inventory management solutions. Where…
Retailers Invested in Fulfillment and Demand Forecasting Post-Pandemic. Will it Pay Off for Black Friday?
Black Friday is right around the corner, marking the first climax of the holiday shopping season. As early as last year, retailers have been gearing up for months now for a “normal” Black Friday, working to meet rising consumer demand. One (albeit small sample size) Statista report, conducted by Bain & Company and Microsoft,…
How Grocers, Producers and Importers Should Maneuver Rising Meat Prices
US families are gearing up for another holiday season of turkeys, hams, and seasonal feasting. Even though consumers planning to shop during the Thanksgiving weekend has gone up by 1.7 million according to NRF, inflation is adding an extra layer of strain to the rebound grocers are hoping for, with U.S. dollar inflation making its…
The New Profile of the Store Associate
The role of the store associate continues to evolve. This new profile is entrepreneurial and adaptive, selling to anybody anywhere. Brands with associates that build bonds versus being transactional only can see shopper value increase. Discussing this buzzy topic, Retail Refined host Melissa Gonzalez welcomed two experts, Bob Phibbs, Founder of the Retail Doctor, and…
Part Two: Store As a Media: How Can Brands and Retailers Truly Engage Shoppers?
In the second part of “Store as a Media: How can brands and retailers truly engage shoppers?” host Maroun Ishac, Director of Business Development at Intel’s Internet of Things Group, talked with David Roth, CEO of The Store WPP and Chairman of the BAV Group, and Jay Hutton, CEO of VSBLTY. The Store tracks…
Is the Supply Chain Ready for Black Friday?
Key Points: The future of the supply chain is still undetermined. More companies pulled their inventory to warehouses earlier this year. The U.S. may consider options to become more independent in the future. 2021 could very well be remembered as the year that supply chain went mainstream. What was once a niche topic discussed…
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