Retail
Omnichannel strategy, e-commerce tech, and in-store innovation.
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The Key Takeaways from Shoptalk 2022
Key Insights: To remain relevant, retailers must create hybrid shopping experiences. Data provides retailers the ability to customize and personalize shopping. Human-centric decisioning is essential to consumer retention. Recently returning from Shoptalk 2022, Melissa Gonzalez, host of Retail Refined and CEO and Founder of The Lionesque Group, broke down the focus of the event: tracking…
Why the Rebirth of “Local” is Good for Commerce, Community and Common Sense
It goes without saying that the COVID-19 pandemic has changed so much of the world, and the effects of it will continue to be in conversations in the years to come. In an edition of “Reinventing Normal,” host Mark Landini talked with senior features editor for the U.S. Chamber of Commerce, Barbara Thau, about the…
Inspired Banking Episode 3
Drive-up banking has been around for years, and most use it frequently when they need a simple banking transaction fulfilled. Daniel Litwin sits down with Bill Budde, the VP of Banking Strategy and Solutions at Hyosung, to discuss evolving trends and technology in drive-up banking. As technology develops and banking adopts new technologies, we’ll…
Amazon Workers in Staten Island Warehouse Unionize. What is the Impact?
Key Insights: Unionization efforts across the country will continue, but won’t affect prices until a few years from now. Inflation is incredibly high right now, which will affect many industries. Amazon Prime is sitting comfortably at $150 per annum and this isn’t expected to change. Staten Island warehouse workers at e-commerce and tech giant…
Inspired Banking: How Automation is Changing Our Banking Experiences
Drive-up banking has been around for years, and most use it frequently when they need a simple banking transaction fulfilled. Daniel Litwin sits down with Bill Budde, the VP of Banking Strategy and Solutions at Hyosung, to discuss evolving trends and technology in drive-up banking. As technology develops and banking adopts new technologies, we’ll see…
Introducing “What Just Happened?” with Christine Russo
Join Christine Russo, a leading industry analyst, in her discussions with leaders in retail, technology, innovation, metaverse and more. Getting consumers to stay means providing quality product and quality rewards. Andrew Forman, CEO and Founder of Givz.com, a donation-driven marketing tool, sits down with host Christine Russo to discuss the story behind Givz and…
Reinventing Normal: Do Department Stores Have a Future?
Writer, speaker, retail futurist, and founder of consulting agency 22nd&5th Howard Saunders joins Reinventing Normal host Mark Landini to discuss the future of retail stores. Appreciating the long, hallowed history of shopping in the West and how it’s impacted the daily life of a vast cross-section of demographics, they dive into current industry problems and…
The Future of Data Management According to the Father of Edge Computing
The increasingly endless pool of data that businesses generate is becoming increasingly difficult to sort and analyze. Businesses are inundated with data that compounds daily as IoT and AI technology continues to evolve. And unless a business is properly set up to collect, store, and analyze the data they collect, the data itself becomes virtually…
How American Eagle Outfitters Went by Acquisitions to Fill Logistics Gaps
At a time when the supply and demand chain is experiencing growth in the retail sector, companies are focusing now more than ever on their efforts to keep up with the increasing pressures. Retail Refined host Melissa Gonzalez sat down to talk about the matter, and with her, Shekar Natarajan, Chief Global Supply Chain Officer…
Creating the Roadmap for the Digital Restaurant
The omnichannel experience that first wreaked havoc with the retail industry quickly began to make its impact on the restaurant industry even before the pandemic. The disruption caused by the pandemic accelerated this trend requiring restaurant owners of national chains and family-run businesses as well as every restaurant version in between to adapt or die….
“They Gave Us Game” Line from Lids Celebrates Historically Black Sports Leagues
Even if you are an industry giant there is always ways you can try and stay ahead of the competition especially in the retail space. Lids has been in business for almost three decades and their stores can be found in malls and retail spaces across the country. Despite the success, they are looking to…
IBM Study Shows a Growing Portion of Consumers Embrace Hybrid Shopping
It’s the age-old question advertisers ask themselves: How do I ensure the brand is placed at the right place and right time to successfully engage our target audience throughout the customer journey? Discussing this loaded topic with Retail Refined Host, Melissa Gonzalez, is Karl Haller, partner of the consumer center of competency at IBM. One…
Retail Keeps the Digital-Physical Line Blurred with Virtual Appointments and Live Streaming on Retail
The integration of digital and physical channels has intensified in the last two years. It’s another consequence of the pandemic, but it’s not something that just appeared. Many shoppers were already strong adopters of e-commerce. While companies had to pivot sharply to being digital-centric in 2020, 2021 saw in-store recovery, which continues in 2022. Overall,…
Can a Fuel Surcharge Help Rideshare Drivers Beat Rising Gas Prices?
Since the writing of this article, FedEx has announced it’ll raise its own existing fuel surcharge as well, while Instacart joined Uber and Lyft in introducing a temporary fuel surcharge. Gas prices remain inflated across the United States after a mix of bans on Russian oil, inflation, and slow domestic growth of oil production compounded…
Cowboys QB Ben DiNucci Turning Dallas Streetwear Upside Down with True Brvnd
In 2022, a business partnership can be created with just a simple direct message on social media. For True Brvnd, a streetwear and hat company based in Dallas, TX, that’s exactly how things played out. One April afternoon, co-owner Sang Truong was sitting comfortably in front of the TV, watching the last day of the…
As Inflation Rises, Drone Delivery Is Looking More Viable
Drone delivery services have been talked about for years. The idea seemed to be in the world of science fiction with no real chance of becoming part of daily life until now. Three suburban towns in North Carolina are experiencing the joys associated with having deliveries made directly to their backyards. Grant Harrell, host of…
Studies Show Consumers Spend More Time Shopping in Digital Realities Versus a Digital Page
The convenience of online shopping means those crowded malls are no longer. No more waiting in a long line to purchase an item, no more pushing through crowds. But also, no longer being able to see the item in a room, on display. No more walking into a store and seeing the products incorporated…
When Foot Traffic Came To A Crawl, PacSun Turned to Predictive Analytics
A splendid new retail partnership emerged during the pandemic with Pacsun’s partnership with Antuit.ai. This marriage of retail and AI-driven SaaS solutions will help double Pacsun’s ship completes through predictive online ordering analytics tied to leveraging stores and online fulfillment centers. Michael Relich, Co-CEO of PacSun, and Yogesh Kulkarni, Co-CEO and Head of Customer…
Entry and Unloading Times Decline at Ports, Indicating a Change in the Supply Chain Crisis
Key Insights From 2019 to 2022 supply chain disruptions have more than tripled. Ports are starting to catch up on the backlog and congestion. Traffic jams across the country are lightening, but it will take more time for these ports to get back to normal. Covid has impacted all areas of our daily life and…
Why Virtual Dressing Rooms Will Be Key for Differentiating in Retail
The days of retail clothiers needing to stock multiple garment sizes could be drawing to a close. NOBAL Technologies developed a product poised to revolutionize the customer retail experience with its interactive iMirror solution. Daniel Maher, VP of Technology at NOBAL, joined Retail Refined’s Melissa Gonzalez at NRF to talk about the positive impact iMirror…
How Fast Fashion Can Fix Its Sustainability Reputation Through the Supply Chain
While at the world’s largest retail conference and expo, Retail Refined Host Melissa Gonzalez spoke with Chris Georgen, Founder and Chief Architect of Topl, a company that sits at the intersection of sustainability, deep-technology, and innovation. Topl, whose mission is to build trust between consumers and products, is set largely within an industry which…
Bringing One-click Checkouts to Merchants of All Sizes
Ian Leslie, Senior Director of Retail Advocacy at Bolt, joined Retail Refined for a live chat at NRF 2020. Bolt is a San Francisco-based one-click checkout solution powering checkout across e-commerce merchants across the internet. “We’re trying to bring one-click checkout to all merchants whether they’re big or small,” Leslie said. “Give them a best-in-class…
How Will A Decrease in Foot Traffic Impact the In-Store Environment?
What is the social and economic impact of declining foot traffic at malls around the country? To get insight into this question the Host of Retail Refined, Melissa Gonzalez, sat down with Karen Bomber, the Vice President of Global Marketing for Honeywell, at NRF 2022 to discuss the direct correlation between foot traffic and the…
Cash Handling Made Easy With Tidel’s TR180 Cash Recycler
Retailers are now focusing on automating tasks that don’t add value, and cash handling is a significant part of this initiative. David Barclay, Vice President of Marketing at Tidel, joined host Tyler Kern to talk about Tidel’s latest cash recycler, the TR180. It’s designed to help retailers automate back-office cash handling tasks. Cash recyclers bring…
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