Hospitality
Guest experience, hotel tech, and travel industry trends.
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The Right PMS Partner + Open APIs Can Elevate a Hotel’s Operational Success
In the fast-paced world of hospitality, finding the right Property Management System (PMS) partner can make all the difference in a hotel’s operational success. A recent video highlights the transformative power of combining the right PMS partner with Open APIs (Application Programming Interfaces) to elevate a hotel’s operations. By choosing a PMS partner that offers…
Canary Technologies and Maestro Partner To Bring Digital Guest Management Solutions to Hoteliers
Canary Technologies and Maestro PMS have joined forces to offer hoteliers a comprehensive solution to meet the changing needs of guests and address operational challenges. This collaboration brings together the expertise of both companies and allows for a seamless integration between their systems. With this integration, Maestro PMS customers gain access to Canary’s guest management…
Hospitality Lessons from the Discover Qatar Digital Kiosk Launch
The digitization and contactless era from COVID is not going anywhere; it is here to stay, and a digital kiosk is just one part of that. Kiosks are being used across a variety of industries, including hospitality, entertainment, sports, retail, and groceries. In fact, a recent study by Zion Market Research revealed that the global…
IAAPA Expo 2022: What’s New in Themed Entertainment?
Amusement Park enthusiasts might be saving for a summer vacation to ride the latest attractions, but the industry insiders provided a sneak peek into the next hospitality and tourism revolutionary rides and games. IAAPA Expo 2022 at the Orange County Expo Center wrapped up in November, and more than 1,000 attendees saw what the…
Hotel Rates Prepare to Drop as Cold Shoulder Season Approaches
With the holiday season here, travel is a given, with predicted high travel numbers over the course of the season. However, amidst a huge travel period, hotels are reaching cold shoulder season and lowering their prices for a lack of occupancy. The weekends before Christmas and after New Year’s, many hotels have stated that they…
Consumers Seek More Value from Travel and Hospitality
A recent report from PwC suggests that revenue for hotels will continue to go up over the coming months. This is great news for hoteliers who survived the 2020 pandemic and are looking to recoup costs. What’s more, studies also suggest that customers are happy to pay for these increased prices, even at inflated rates….
Travel in 2023 Isn’t Slowing: Will Economic Headwinds Threaten Hotel Profits?
Travel in 2023 will not be slowing down. This would normally be perceived as good news for hoteliers, but PwC’s Hospitality Directions report paints a more mixed picture for hotels; the report indicates that economic headwinds may threaten the pace of recovery in the industry, despite record highs for metrics like RevPAR this year. According…
Travel Plans Increase Despite the Struggling Travel Industry
Many Americans are in the midst of putting the final touches on their holiday travel plans as we near the end of 2022. Experts are still expecting travel to be at the same rate as it was in past years with consumers saying they intend to continue making travel plans even with potential flight…
Leisure Travel Will Drive Hotel Growth for 2023
Business Travel News recently reported on PwC’s Hospitality Directions report, indicating a reduced 2023 travel forecast. PwC largely sites economic uncertainty for the revised projections, arguing that strengthening economic headwinds will translate to consumers opting to save travel funds that they might otherwise invest in hotels for vacations in late Q4 and Q1’23. That…
The World’s First Smart Hotel Brand and How It’s Disrupting the Industry
Ken Patel, MBA, Founder, EV Hotel gives insight into how the hospitality industry can focus on bringing in new revenue streams through innovation. Ken’s Thoughts: “EV Hotel is the world’s first smart hotel brand. It’s aimed at creating new layers of the revenue stream. The industry’s only been focused on one layer of…
UMF Corporation Calls for Nominations for Fourth Annual National Guest Room Attendant Excellence Award
Recognition shines a spotlight on housekeepers who go above and beyond to keep hotels clean and guests safe Northbrook, Ill. – Oct. 5, 2022 – Nominations are open for the fourth annual 2022 National Guest Room Attendant (GRA) Excellence Award, sponsored by UMF Corporation. The award recognizes the invaluable contributions of GRAs – hotel housekeepers…
Why Hotels Are Charging for Chairs by the Hotel Pool
News of the $200/day poolside chair reservation fee at the Bellagio Las Vegas resort rippled quickly through the travel industry. Industry expert Sarah Dandashy, author of #1 Amazon bestseller Hospitality from Within, weighs in on whether or not this trend is here to stay. Being charged for amenities is not new to the travel industry…
UMF Corporation Introduces Sticky Particle Roller for Hospitality
Northbrook, Ill. – Aug. 10, 2022 – UMF Corporation today introduced the PerfectCLEAN Sticky Particle Roller, which helps ensure every surface in the hotel guest room is spotless. The Sticky Particle Roller was developed as the last step for guest room attendants (GRAs) to use throughout the guest room, and is perfect for picking up…
Maestro PMS Integrates with RobosizeME to Assign Mundane Tasks to Microbots and Allocate Essential Responsibilities to Hotel Staff
To offset today’s ongoing labor challenges, independent hoteliers running on the Maestro property-management system can now leverage Robotic Process Automation and virtual robots to make hotel jobs more rewarding for employees and experiences more personalized for guests MARKHAM, ONTARIO, JULY 26, 2022 — Maestro PMS has teamed with RobosizeME to enable independent hotel operators to automate tedious, labor-intensive…
The Most Important Challenges Faced by the Hotel Industry
One of the most affected industries drastically changed by the COVID-19 pandemic is the hospitality industry. While the lifting of restrictions has helped the industry bounce back in some ways, there are still some issues to overcome. But technology just might be the answer to ensuring a quicker solution. In the first episode of Be…
The Most Important Challenges Faced by the Hotel Industry
One of the most affected industries drastically changed by the COVID-19 pandemic is the hotel industry. While the lifting of restrictions has helped the industry bounce back in some ways, there are still some issues to overcome. But technology just might be the answer to ensuring a quicker solution. In the first episode of Be…
Cashless Tourism: A New Trend or Here to Stay?
Societies around the world are increasingly going cashless spurned by the Covid pandemic of 2020 which necessitated a swift and drastic change in how businesses handled monetary transactions. From digital wallets to credit cards, people became increasingly comfortable using and trusting technology to meet daily needs. Renowned travel expert and #1 Amazon bestselling author of…
U.S. and E.U. Hospitality Will Reap Rewards from Dollar-Euro Parity
As U.S. inflation is raising prices for producers and consumers, other currency instability is actually giving the dollar back some of its strength on a global playing field. The value of the euro has been weakening all year, reaching its “lowest level since 2002, its value relative to the dollar down 15% over the last…
Enhance Guest Experience with Philips Media Suites: The Ultimate Interactive TV Solution
Welcome guests to a whole new level of comfort and personalized experience with Philips Media Suites, the ultimate interactive TV system for hotels. Imagine your guests being greeted with a warm welcome message as they check in, accompanied by their favorite music playing in the background. With seven different music choices and a plethora…
What Dropping Pre-Departure Covid Tests Will Mean for the Travel Industry
Renowned travel expert and #1 Amazon bestselling author of Hospitality from Within Sarah Dandashy continues to stay on top of emerging trends in the travel industry. Having recently discussed the negative impact of pre-departure covid testing requirements to renter the United States, Dandashy talked about the possibility of the requirement ending in June 2022 and…
Increasing Fuel Prices Will Not Stop Travel This Summer
It’s no secret that the past two years haven’t been easy on the travel industry. And when it seemed people were ready to venture out into the world again, rising fuel prices made a dent in those travel plans. Or have they? Travel expert Sarah Dandashy said the evidence supports that despite the sharply increased…
European Tourism is Rebounding Despite Rising Flight Costs
As the world returns to life before the COVID-19 pandemic brought many industries to a halt, the travel industry is one of the primary areas re-experiencing a boom. One destination that is particularly seeing the benefits of travel again is Europe. The continent has recently seen a rise in tourism numbers nearly identical to what…
Bouncing Back: The Remaining Obstacles to a Full Travel Rebound
More than two years after the world shut down unnecessary travel, the hospitality industry is getting back to normal. Sarah Dandashy reflects on the latest trends in tourism around the US and beyond. With increased routes offered by airlines, lifted restrictions, and a vaccinated world, hospitality is bouncing back. Travelers are opting for more travel…
Masks No Longer Required on U.S. Flights
The mask mandate for all flights originating in the United States, due to expire on May 3rd, came to a sudden and swift end on Monday, April 18th, after Florida Middle District Judge Kathryn Kimball Mizelle deemed the order unlawful due to lack of mandate reasoning. The judge’s order essentially ends the requirement for all…
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