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Value-Based Care Leads to Improved Outcomes

In this episode of Highway to Health, host David Kemp speaks with Carrum Health's Chief Commercial Officer Brooke West and Chief Network Officer Christoph Dankert about value-based care and its impact on patient outcomes. Carrum Health connects employers directly with high-quality providers through prospective bundled payments, aiming to reduce costs and improve the patient experience. The conversation highlights how aligning financial incentives with patient results can meaningfully improve healthcare quality and access.

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By David Kemp · · Brooke WestCarrum HealthChristoph DankertDavid Kemp
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Key takeaways

01

Value-based care aligns financial incentives with patient outcomes, driving measurable quality improvements over traditional fee-for-service models.

02

Carrum Health negotiates upfront prospective bundles with top-tier providers, creating direct connections between employers and high-quality care.

03

Choosing the right physician is critical — inadequate expertise can have serious consequences, underscoring the need for guided healthcare navigation.

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In this episode of Highway to Health hosted by David Kemp, Kemp turns the spotlight onto the promising avenue of value-based care with insights from Brook West, the Chief Commercial Officer at Carrum Health, and Christoph Dankert, the Chief Network Officer at Carrum Health.

Brook West shares a personal narrative underscoring the importance of choosing the right physician, revealing how a lack of physician expertise could have jeopardized her father's last days battling cancer. She emphasizes how Carrum Health strives to revolutionize healthcare by forging a direct link between providers and employers, negotiating upfront prospective bundles with the crème de la crème of providers to ensure quality care at optimized costs. Through a meticulous process, Carrum Health aims to enhance patient experience by easing the healthcare navigation and significantly reducing the financial burden, making quality healthcare a more accessible and less daunting prospect for all.

Carrum Health strives to revolutionize healthcare by forging a direct link between providers and employers, negotiating upfront prospective bundles with the crème de la crème of providers to ensure quality care at optimized costs.

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About the author

David Kemp
David KempHealthcare Lead

With experience in coaching college basketball, supporting large healthcare systems through ICD-10, to now leading the healthcare vertical at MarketScale, David enjoys the journey. Craving knowledge is one of David's core values, and he has the opportunity to learn from some of the best as host of the Highway to Health podcast series.

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About the Experts

David Kemp
David Kemp

Host, Highway to Health

David Kemp is the host of Highway to Health, a MarketScale show and live event series focused on the future of healthcare. He interviews industry innovators and thought leaders exploring value-based care, healthcare navigation, and emerging models in the industry. Kemp brings a conversational, forward-thinking approach to complex healthcare topics.

BW
Brooke West

Chief Commercial Officer

Carrum Health

Brooke West serves as Chief Commercial Officer at Carrum Health, where she leads commercial strategy connecting employers directly with high-quality healthcare providers. She is a vocal advocate for value-based care and has shared personal experience navigating the healthcare system to illustrate the importance of physician expertise and quality networks.

CD
Christoph Dankert

Chief Network Officer

Carrum Health

Christoph Dankert is the Chief Network Officer at Carrum Health, overseeing the company's provider network strategy. He focuses on negotiating prospective bundled payment arrangements with top-tier providers to ensure quality care at optimized costs for employers and patients.

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