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Sam Shields with Dartmouth Health

A rural health system pioneers digital transformation while serving an aging population across dispersed communities

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By Healthcare · Ai StrategyDartmouth HealthPanda PerspectivesSam Shields
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A rural health system pioneers digital transformation while serving an aging population across dispersed communities

Sam Shields, System VP of Strategy and Regional Operations at Dartmouth Health, joins Panda Perspectives to discuss how the academic health system is navigating digital transformation in a rural setting. With a recently completed strategic plan, Dartmouth is focused on enhancing care for its aging population through innovative models, AI governance, and robust telehealth infrastructure. Sam shares how Dartmouth is using digital tools—like ambient listening and tele-ICU—to extend high-quality care locally, easing the burden on centralized facilities. He emphasizes the importance of building AI strategy around people, not just efficiency, and highlights the system's measured approach to value-based care and remote patient monitoring.

He emphasizes the importance of building AI strategy around people, not just efficiency.

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