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Kelly Connell: What are the keys to good workflow development?

Kelly Connell outlines the foundational elements of effective workflow development in healthcare, emphasizing the importance of understanding purpose, defining user roles, and identifying where process improvements can generate measurable business impact. Good workflows align operational needs with user experience to drive sustainable outcomes.

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Key takeaways

01

Defining the purpose of a workflow is the critical first step before any development begins.

02

Understanding user roles ensures workflows are designed to meet the actual needs of those executing them.

03

Targeting process improvements that deliver measurable business impact makes workflow development worthwhile.

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Kelly Connell emphasizes the importance of effective workflow development by thoroughly considering the workflow's purpose and intended outcomes. This involves identifying challenges, defining user roles and interactions, documentation needs, and opportunities for process improvements and software enhancements to streamline the contract execution process.

Effective workflow development involves thoroughly considering the workflow's purpose and intended outcomes, identifying challenges, defining user roles and interactions, documentation needs, and opportunities for process improvements and software enhancements to streamline the contract execution process.

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