David Clayton
David Claxton from Duke Health discusses why many digital health investments fail to offer the expected returns. He evaluates the importance of trust, collaboration, and tangible outcomes in improving digital health solutions and workflows. The spotlight is on AI-driven strategies for enhancing provider workflows, easing burnout, and boosting patient care.
This story was produced through MarketScale. See how Healthcare teams put it to work with Executive Thought Leadership.

Key takeaways
Many digital health investments fail due to unrealistic ROI expectations and under-prioritization of clinic time savings.
Duke Health focuses on AI-driven solutions to better provider workflows and patient care.
Trust and collaboration are critical for effective digital health solution adoption.
Get featured
Want to get featured in MarketScale Healthcare?
Create a free MarketScale workspace and get your company's expertise featured across our Healthcare coverage. No credit card, no demo required.
In this Panda Perspectives episode, Duke Health's David Claxton shares insights on measuring digital health ROI, drawing from his experience in both health systems and as a former digital health vendor. He discusses challenges in validating ROI claims, the importance of realistic vendor partnerships, and the surprising under-prioritization of clinic time savings. David highlights Duke's AI-driven efforts to improve provider workflows, reduce burnout, and enhance patient care, emphasizing the need for trust, collaboration, and tangible outcomes in digital health adoption.
The need for trust, collaboration, and tangible outcomes in digital health adoption.
Your experts belong here
Every story in MarketScale Healthcare starts with a company putting its clinicians, service-line leaders, and field engineers on the record. Buyers are already reading this topic. The only question is whose experts they find.
Service-line buyers vet vendors quietly, and your clinicians become the proof they find while doing it.
About the author