Healthcare
David Clayton
A health system leader reveals why most digital health investments fail to deliver promised returns and what actually moves the needle
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Key takeaways
A health system leader reveals why most digital health investments fail to deliver promised returns and what actually moves the needle
In this Panda Perspectives episode, Duke Health's David Claxton shares insights on measuring digital health ROI, drawing from his experience in both health systems and as a former digital health vendor. He discusses challenges in validating ROI claims, the importance of realistic vendor partnerships, and the surprising under-prioritization of clinic time savings. David highlights Duke's AI-driven efforts to improve provider workflows, reduce burnout, and enhance patient care, emphasizing the need for trust, collaboration, and tangible outcomes in digital health adoption.
The need for trust, collaboration, and tangible outcomes in digital health adoption.
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