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Accelerating Health Equity: Equal Access to Health Education

Communities lacking resources are gaining essential health literacy through strategic partnerships that democratize educational access

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By Robin Goldsmith ·
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Communities lacking resources are gaining essential health literacy through strategic partnerships that democratize educational access

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Join Reva McPollom, Founder and CEO of Lessonbee as she discusses the importance of equal access to health education with Robin Goldsmith of Verizon Healthcare Strategy and Innovation Group and Courtney Lee Schoon of Verizon's Forward for Good Program.

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About the author

Robin Goldsmith
Robin GoldsmithPractice Leader, Healthcare, Insurance & Life Sciences

Dedicated focus on innovation and strategy to address healthcare's most challenging problems by leveraging best in class technology. Experience across digital health, patient engagement, patient experience and healthcare technology.

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Value-based care reaches a quarter of revenue at 30% of surveyed health organizations

Value-based care reaches a quarter of revenue at 30% of surveyed health organizations

Wolters Kluwer Health argues value-based care software is judged on whether customers hit incentive thresholds and avoid penalties. A Fierce Healthcare-reported survey it cites puts value-based care at a quarter or more of revenue for 30% of organizations. The analysis is a vendor publication that ends by pitching its own UpToDate Connect API.

  • 01The sharper question for any population health or care coordination platform is whether it changes what a clinician does at the moment of decision, or only reports afterward what happened. Wolters Kluwer's reading of the evidence is that many platforms still struggle with the first.
  • 02Vendors selling into value-based contracts now face a build-or-license decision on clinical content, because Wolters Kluwer names current, trusted content, consistent clinician adoption across sites, and a traceable link from guidance to quality metrics as the three hard problems.

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Hospitals lost money on telehealth with every payer type in 2025

Strata Decision Technology's Performance Trends report found telehealth encounters at U.S. hospitals rose 79% from January 2019 to January 2026, yet average total cost margins were negative for commercial, Medicare, Medicaid and self-pay patients in 2025. Adoption has outrun reimbursement. The gap lands on health systems that posted a 0.2% operating margin in April, according to Strata.

  • 01A negative total cost margin on telehealth across all four payer categories is now a national benchmark from a dataset covering more than 2,200 hospitals; a health system's own per-encounter virtual care margin can be measured against it.
  • 02Remote patient monitoring encounters grew nearly 4,000% since 2019 while reimbursement for the service is still maturing, so an RPM business case built on volume alone will miss the number that actually decides its viability.
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Most reprocessing audit gaps trace back to training, turnover and leadership

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About the Expert

Robin Goldsmith
Robin Goldsmith

Practice Leader, Healthcare, Insurance & Life Sciences

Dedicated focus on innovation and strategy to address healthcare's most challenging problems by leveraging best in class technology. Experience across digital health, patient engagement, patient experience and healthcare technology.

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