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Contributors›Robin Goldsmith
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Practice Leader, Healthcare, Insurance & Life Sciences

Robin Goldsmith

Dedicated focus on innovation and strategy to address healthcare's most challenging problems by leveraging best in class technology. Experience across digital health, patient engagement, patient experience and healthcare technology.

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Contributor Brief·Robin Goldsmith · 15 articles
Updated Feb 21, 2025

Healthcare transformation requires courage to dismantle institutional barriers systematically

Goldsmith argues that healthcare's transformation is not primarily a technology problem but a leadership and structural courage problem—institutions must dismantle entrenched barriers and collaborate beyond their walls to humanize care. He contends that matured digital infrastructure, combined with urgent equity crises and workforce burnout, creates a decisive moment where incremental change is obsolete and systemic reimagining is the only viable path forward.

4

equity-blocking barriers Goldsmith identifies and tackles sequentially

“Breaking institutional barriers and collaborating with willing partners can reshape the future of patient care.”

Humanizing Healthcare (Part 1/3): Moving Past the Status Quo

Healthcare barriers Goldsmith identifies as solvable through innovation and coordination

Transportation access for vulnerable populations1
Maternal care gaps in underserved areas1
Health literacy and education deserts1
Diabetes preventative care access1
Workplace violence from burnout and staffing1
Fragmented care ecosystem coordination1

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17%Transportation access
Transportation access for vulnerable populations
Maternal care gaps in underserved areas
Health literacy and education deserts
Diabetes preventative care access
+2 more

6

distinct equity crises Goldsmith documents as interconnected systemic failures

The convergence of crisis and innovation is forcing healthcare leaders to rethink their most fundamental operational assumptions.

Humanizing Healthcare (Part 3/3): Courage to Change

Patient expectations for seamless, on-demand care are reshaping how providers invest in digital infrastructure.

2024 Healthcare Predictions (Part 2/2): Demand for Convenience Will Drive Digital Health

“Matured infrastructure and growing momentum could finally unlock transformative changes healthcare has been waiting for.”

Themes:Institutional courage required to dismantle structural barriersHealth equity as operationally solvable through coordinationDigital infrastructure maturity enables systemic transformation now

Latest article

Healthcare · Feb 21

Violence in Healthcare: A Call to Action for Hospitals and Workers

Healthcare facilities grapple with alarming rates of workplace violence as staff shortages and burnout reach critical levels

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Violence in Healthcare: A Call to Action for Hospitals and Workers

Connect with Robin Goldsmith

Healthcare

14 articles
2024 Healthcare Predictions (Part2/2): Demand for Convenience will Drive Digital Health

2024 Healthcare Predictions (Part2/2): Demand for Convenience will Drive Digital Health

Patient expectations for seamless, on-demand care are reshaping how providers invest in digital infrastructure and M&A strategies this year

Feb 20, 2024Read now →
2024 Healthcare Predictions (Part 1/2): An Industry Prime for Disruption

2024 Healthcare Predictions (Part 1/2): An Industry Prime for Disruption

Matured infrastructure and growing momentum could finally unlock the transformative changes healthcare has been waiting for

Feb 14, 2024Read now →
It’s a Mobile World (Part 2/2): Accelerating Care via Purpose-built Devices

It’s a Mobile World (Part 2/2): Accelerating Care via Purpose-built Devices

Healthcare providers leverage specialized mobile technology to streamline patient data delivery and improve care outcomes

Feb 6, 2024Read now →
It’s a Mobile World (Part 1/2): It’s Prime Time for Healthcare

It’s a Mobile World (Part 1/2): It’s Prime Time for Healthcare

Healthcare providers are leveraging mobility solutions to fundamentally reshape patient care delivery and operational efficiency

Jan 30, 2024Read now →
Humanizing Healthcare (Part 3/3): Courage to Change

Humanizing Healthcare (Part 3/3): Courage to Change

The convergence of crisis and innovation is forcing healthcare leaders to rethink their most fundamental operational assumptions

Jan 23, 2024Read now →
Humanizing Healthcare (Part 2/3): Advancing Beyond the Walls

Humanizing Healthcare (Part 2/3): Advancing Beyond the Walls

Healthcare transformation demands courageous leaders and individuals willing to challenge the status quo beyond traditional institutional boundaries

Jan 16, 2024Read now →
Humanizing Healthcare (Part 1/3): Moving Past the Status Quo

Humanizing Healthcare (Part 1/3): Moving Past the Status Quo

A former clinician shares how breaking institutional barriers and collaborating with willing partners can reshape the future of patient care

Jan 9, 2024Read now →
Accelerating Health Equity: Transportation Coordination and Access for Vulnerable Populations

Accelerating Health Equity: Transportation Coordination and Access for Vulnerable Populations

When patients can't reach their appointments, health outcomes suffer—but coordinated mobility solutions are closing the gap for underserved communities

Sep 26, 2023Read now →
Accelerating Health Equity: Flexible Healthcare Access

Accelerating Health Equity: Flexible Healthcare Access

Technology and strategic partnerships are breaking down barriers to care for underserved populations across rural and mobile communities

Sep 12, 2023Read now →
Accelerating Health Equity: Access to Maternal Care

Accelerating Health Equity: Access to Maternal Care

An entrepreneur and two Verizon executives explore how technology and innovation are closing gaps in maternal healthcare access for underserved communities

Sep 5, 2023Read now →
Accelerating Health Equity: Equal Access to Health Education

Accelerating Health Equity: Equal Access to Health Education

Communities lacking resources are gaining essential health literacy through strategic partnerships that democratize educational access

Aug 29, 2023Read now →
Accelerating Health Equity Series Kick-Off

Accelerating Health Equity Series Kick-Off

Healthcare leaders share how innovation and corporate investment are closing critical gaps in underserved communities

Aug 23, 2023Read now →
Accelerating Health Equity: Preventative Care for Diabetes Patients

Accelerating Health Equity: Preventative Care for Diabetes Patients

Early intervention through technology is closing gaps in diabetes care access for underserved populations

Aug 23, 2023Read now →
Connecting the New Care Ecosystem. Part 1 of 2.

Connecting the New Care Ecosystem. Part 1 of 2.

Healthcare leaders are discovering how digital tools can unify fragmented care delivery and put patients at the center of their own health management

Aug 1, 2023Read now →

Community

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No posts yet. Be the first to ask a question or share an idea with Robin Goldsmith.
  • AM
    Alex M.·2h agoquestion

    What sparked your research into disruptive innovation?

    Curious what the original insight was that led you to the Innovator's Dilemma framework.

  • SL
    Sophia L.·1d agoidea

    Would love a deep-dive into EdTech adoption barriers.

    Your framing of sustaining vs. disruptive innovation feels directly applicable to school systems.

  • DR
    David R.·3d agoquestion

    How do you see AI changing the personalized learning landscape?

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