Choose a first recording that solves a real question

List three questions you have recently answered more than once. Write them in the audience’s language, such as “What should I check before restarting this pump?”

Choose the question with a clear audience, available expert and useful destination. Do not begin with a customer testimonial if permission or scheduling is unresolved and an internal expert can answer an immediate need.

Write a one-sentence project brief: “For maintenance managers, explain the three restart checks in a short video that sales can send after a demo.” Name an owner, approver, desired delivery date and next action for the viewer.

Open Requests and create a focused recording question, or use the direct recording workflow. Ask for an answer, a concrete example and a closing takeaway. Preview the Request before sending it.

Have the contributor review the recording and complete Send your response when responding to a Request. Confirm the response appears before moving on to editing.

Submit a specific edit brief, review the cut, and place the approved answer where the intended team can find it. Ask the first few users whether it answered the question and what was still missing.

Choose the next topic from that feedback. Expand to a series after the first deliverable has a real use.