Skip to content
‹ Back to IndustriesSoftware & Technology

Printing a Bold Future: DigiTech’s Innovation Triumph Over COVID Challenges

DigiTech successfully navigated the challenges posed by COVID-19 by focusing on innovation and automation. Under President Patric Coldewey's leadership, the company overcame obstacles such as labor shortages and strengthened its position in the printer technology market. By leveraging software improvements and automation, DigiTech emerged resilient and competitive.

This story was produced through MarketScale. See how Software & Technology teams put it to work with Executive Thought Leadership.

Promoted content from DigiTech on MarketScale.

By MarketScale · ·
Share

Key takeaways

01

DigiTech used innovation to overcome COVID-19 challenges.

02

Automation helped address labor shortages.

03

The company strengthened its competitive position in the printer market.

Free workspace

Turn your Software & Technology expertise into content.

Record interviews, organize footage, and write with AI on a free trial of the MarketScale platform for qualifying companies. No demo required, no credit card.

Try it Free

COVID shook things up for many companies, and DigiTech is no exception, having to adapt to a new world that could have easily brought trouble for the company. Thankfully, DigiTech spun the bad into good which benefited them in the long run. Gabrielle Bejarano sat down to talk with DigiTech President Patric Coldewey about his company, how they got through COVID, and what makes their printers unique.

COVID got in the way of things progressing for DigiTech but Patric says they made the best of it. “Instead of just, like, sitting there and going home, and not really being able to do anything or feel like we were helpless or whatever, we tried solving problems.” Solving these problems meant diving into their software, improving the next generation of their electronics, and dealing with the labor shortage. This last point in particular was tricky, but it led to the company using automation to help their workflow, which ended up being a major factor in their success. To quote Patric, “Automation is trying to get more out of the people that you have.”

While it’s been a rough couple of years, DigiTech has managed to make the best out of it, which includes being able to compete comfortably with the big names in printer technology. “2020 was supposed to be a big year, it ended up not being that year, and our 2022 was actually where are 2020 was,” says Patric. “So we kind of switched on that, it took us a couple of years longer, but we fine-tuned things and we used the time to develop our name and the reputation in the industry.”

Part of this channel

DigiTech

News, updates, and expert insights from DigiTech.

Visit the channel

Your experts belong here

Every story in MarketScale Software & Technology starts with a company putting its solutions engineers, product teams, and customer engineers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Buyers ask AI engines who to consider, and published expert answers are what those engines cite.

Book DemoSee how it works15 minutes, straight to a calendar.
B2B Weekly

The week in Software & Technology, and sixteen other industries, every Monday.

Ten stories, one-line takes, five minutes. Free.

Software & Technology: are you visible to AI?

Before they reach out, Software & Technology buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free Trial

You just read one Software & Technology expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your solutions engineers, product teams, and customer engineers into the articles, video, and social content Software & Technology buyers are searching for. Start a free trial and see it with your own people. For qualifying companies, no credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What your free trial includes

Hands-on access to the MarketScale platform
Media requests to your crowd, remote recording, AI writing tools
No demo required. No credit card.
For qualifying companies. Company confirmation required.

More Software & Technology Insights

Binance pauses withdrawals after a theft it puts at $6.3 billion, the largest crypto hack on record

Binance pauses withdrawals after a theft it puts at $6.3 billion, the largest crypto hack on record

Binance disclosed on Oct. 29 that attackers drained its hot wallets across ten or more blockchains, an impact the exchange estimates at about $6.3 billion. Withdrawals are paused while it rebuilds its withdrawal service, about $3 billion has been frozen by stablecoin issuers and others, and Binance says it will cover every loss with company funds. Three blockchain analytics firms attribute the attack to North Korea's TraderTraitor group; Binance and governments have not.

  • 01Binance estimates the impact at about $6.3 billion; TRM Labs counts $6.36 billion and Elliptic $6.43 billion at time-of-theft prices.
  • 02Most of the funds left in about 20 minutes from 20:05 UTC on Oct. 29, with a second wave around 23:00 UTC, according to TRM Labs and Elliptic.
  • 03Withdrawals have been paused since about 22:15 UTC; Binance expects to restore them within 45 to 48 hours and has set aside more than $6.34 billion to cover losses.

Oct 30, 2026

CISA confirms PHP2Shell exploitation and gives federal agencies until Oct. 29 to patch

CISA confirms PHP2Shell exploitation and gives federal agencies until Oct. 29 to patch

Both PHP2Shell CVEs entered the KEV catalog on October 26 with a three-day federal civilian deadline under BOD 26-04; fixed versions are 8.5.12, 8.4.27, 8.3.36 and 8.2.35.

  • 01Both PHP2Shell CVEs entered the KEV catalog on October 26 with a three-day federal deadline under BOD 26-04; fixed versions are 8.5.12, 8.4.27, 8.3.36 and 8.2.35.
  • 02A Perplexity researcher logged 35 successful shell executions on honeypots, though the setup may not reflect production, and Delft University tracked 50,000+ exploit requests from 600+ IPs.

Oct 28, 2026

Zoom's 2030 growth target rests on customers buying more than meetings

Zoom's 2030 growth target rests on customers buying more than meetings

Zoom Communications gave its first time-bound long-range target at Zoomtopia 2026: 6% to 8% revenue growth in fiscal 2030. The target includes double-digit growth in enterprise revenue. Phone reaches only 29% of Meetings enterprise accounts today.

  • 01Zoom Phone sits in 29% of Zoom's enterprise Meetings accounts, and the fiscal 2030 growth plan reads largely as a bet on the other 71%.
  • 02Customers on three or more Zoom products had 43% lower dollar churn than customers on one or two, which Zoom cited as support for its land-and-expand strategy.
  • 03Zoom's non-current remaining performance obligations rose 25%, which Chang tied to larger, longer-term and multi-product platform agreements. For buyers weighing Phone or Contact Center, contract length is worth a close look.

Oct 27, 2026

Explore More Software & Technology Insights

Read more expert perspectives from across Software & Technology.

Browse Software & Technology Hub

About the Expert

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Software & Technology and beyond.

Book a Demo

Or call us. No forms required. We pick up. 214-945-2512