Skip to content
MarketScale
‹ Back to IndustriesSoftware & Technology

Commercial Printing Solutions Case Study with Patriot Print

The case study highlights the adoption of the TruFire printer at Patriot Print Fulfillment in collaboration with DigiTech. President Brett Sutton shares insights into the rapid success and challenges of incorporating the advanced printing technology. The transition to the TruFire printer significantly accelerated operations, prompting further innovations in the cutting area to manage workflow.

This story was produced through MarketScale. See how Software & Technology teams put it to work with Executive Thought Leadership.

Promoted content from DigiTech on MarketScale.

By Daniel Litwin · Patriot Print FulfillmentPrint OperationsPrinting SolutionsThought Leadership
Share

Key takeaways

01

Patriot Print Fulfillment adopted the TruFire printer for enhanced printing solutions.

02

The TruFire printer improved operational speed, sparking workflow adjustments.

03

Patriot Print Fulfillment expanded from restaurant print to large format and embroidery.

Get featured

Want to get featured in MarketScale Software & Technology?

Create a free MarketScale workspace and get your company's expertise featured across our Software & Technology coverage. No credit card, no demo required.

Start free

Print Precision kicked off a four-part series with a case study on commercial printing solutions within small printing operations. Brett Sutton, President at Patriot Print Fulfillment, joined DigiTech’s President, Patric Coldeway, and Host Daniel J. Litwin for a look at the one-year journey documenting TruFire printer’s adoption strategies. One week into the partnership, Sutton said his company had already seen results from this unique commercial printing solution.

“I wanted to offer something different where we’re helping people out that need help and can’t get it otherwise. People spent much more money than they needed to get something done,” Sutton said.

Sutton’s background is in restaurant print fulfillment, but a couple of years ago, he branched out with Patriot Print Fulfillment to tackle additional areas. “What we do today is the large format flatbed printing our business,” Sutton said. “I also do embroidery in-house. We try to offer a one-stop-shop fulfillment. We pretty much encompass almost all of the aspects of printing solutions.”

Sutton considers himself a bit of a gambler, but when he searched for new print technology that offer commercial printing solutions, he didn’t feel much risk betting on DigiTech’s TruFire LTX2.

“The speed alone was what drew me over there to watch it,” Sutton said of his first experience seeing the TruFire. “I realized the machine I had at the time was a great entry-level machine but wasn’t going to cut it for the way I wanted to take this company and grow it. Flash forward to one week ago, and the TruFire LTX2 made its debut at Patriot.”

If Sutton had one complaint about the TruFire: it was too fast! It was that it is so fast that work backed up in his cutting area. Not to worry—Sutton said a new cutter is on its way. It’s a challenge he was more than willing to solve.

Part of this channel

DigiTech

News, updates, and expert insights from DigiTech.

Visit the channel

Your experts belong here

Every story in MarketScale Software & Technology starts with a company putting its solutions engineers, product teams, and customer engineers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Buyers ask AI engines who to consider, and published expert answers are what those engines cite.

Get your team featuredSee how it works15 minutes, straight to a calendar.

About the author

Daniel Litwin
Daniel LitwinEditor, B2B Media, MarketScale

Daniel Litwin is a journalist of multiple disciplines focused on finding and telling engaging stories for B2B communities. He has interviewed executives from Fortune 500 companies including Honeywell, Microsoft, John Deere, and Chipotle, and leads editorial direction at MarketScale. Litwin hosts weekly shows and podcasts while helping develop new content approaches across the MarketScale platform. He holds a B.J. in Radio/Television Reporting/Anchoring and a B.A. in Spanish from the University of Missouri-Columbia.

Follow Software & Technology Insights

Get new expert content in your inbox.

Software & Technology: are you visible to AI?

Before they reach out, Software & Technology buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free plan

You just read one Software & Technology expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your solutions engineers, product teams, and customer engineers into the articles, video, and social content Software & Technology buyers are searching for. Create a free workspace and see it with your own people. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale workspace, up to 10 people
One professional video edit a month for qualifying companies
Media requests to your crowd, remote recording, AI writing tools
$0, no credit card, nothing that expires

More Software & Technology Insights

System integrators decide whether factory tech pays off, Smart Industry argues

System integrators decide whether factory tech pays off, Smart Industry argues

Smart Industry's Sept. 9, 2026 piece argues plant technology creates no business value until system integrators fit it into existing operations and workflows. Its summer coverage on upskilling, institutional knowledge and a Deloitte and Manufacturing Institute technician report points the same way. The payoff sits in the integration budget.

  • 01Smart Industry's framing moves the buying question from which platform to license to who integrates it and how that engagement is scoped, which puts the system integrator line item at the center of the return rather than in implementation overhead.
  • 02Gartner figures cited by Quality Magazine show 24% of industrial enterprises using IoT have deployed digital twins and 42% plan to, so most of the integration work in that market is still ahead, not behind.
  • 03The Deloitte and Manufacturing Institute report, as covered by Smart Industry, says AI can embed skills into workflows to address technician demand; the sharper question for a plant manager is whether that changes headcount or changes what each technician can cover.

Sep 18, 2026

ChatGPT ads now invite consumers to chat directly with brands like Wayfair

ChatGPT ads now invite consumers to chat directly with brands like Wayfair

OpenAI is now running ChatGPT ads that invite users to open a chat with the advertiser, with Wayfair among the first brands spotted using the format, Ad Age reports. Advertisers still receive only aggregated impressions and clicks. For retailers, the media buy now comes with a conversation to staff, while OpenAI's Plus, Pro, Business and Enterprise tiers stay ad-free.

  • 01A ChatGPT ad that ends in a brand chat turns a media buy into a staffing and automation question: something on the retailer's side has to answer the shopper.
  • 02Advertisers get aggregated impressions and clicks only; the conversational intent that triggered the ad stays inside OpenAI, so attribution will be coarser than keyword-level search data.
  • 03Ads run only on ChatGPT's free and $8 Go tiers. Plus, Pro, Business and Enterprise plans are excluded, so licensed company workspaces should not see them if that policy holds.

Sep 18, 2026

Only 6% of companies get value from AI, Forbes reports

Only 6% of companies get value from AI, Forbes reports

Forbes' enterprise AI coverage as of Sept. 16 includes a John Koetsier piece reporting only 6% of companies get value from AI. Its curated highlights say enterprises are moving to a mix of frontier, open and specialized models, with attention shifting to governance and security. Gartner's 2028 forecasts point the same way.

  • 01A 6% value rate, as reported by Forbes, is a usable benchmark: any enterprise that can show a measured return on an AI deployment is already in a small minority.
  • 02Gartner's 2025 baseline has specialized generative AI models at $1.1 billion of $14.2 billion in model spending, yet it forecasts they will be more than half of what enterprises use by 2028; architectures that cannot route work across several models will fight that shift.
  • 03The sharper question for a platform contract now is who owns AI governance and security, since Gartner's keynote called for a dedicated AI leader and MIT Sloan Management Review lists ownership of data and AI as an unresolved 2026 issue.

Sep 17, 2026

Explore More Software & Technology Insights

Read more expert perspectives from across Software & Technology.

Browse Software & Technology Hub

About the Experts

Daniel Litwin
Daniel Litwin

Host, Straight Outta Crumpton

MarketScale

Daniel Litwin is a media professional who serves as the host of the podcast 'Straight Outta Crumpton'. He covers a range of industries including technology and business.

BS
Brett Sutton

President

Patriot Print Fulfillment

Brett Sutton is the President of Patriot Print Fulfillment. With a background in restaurant print fulfillment, he expanded his business to cover large format flatbed printing and embroidery. He is committed to providing comprehensive printing solutions and innovation in printing technology.

PC
Patric Coldeway

President

DigiTech

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Software & Technology and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512