Skip to content
MarketScale
‹ Back to IndustriesRetail

Communication: The Power of Video

Technology is making a massive impact on the ways organizations communicate with audiences. Whether it’s in a retail store, stadium, restaurant, church, or office building, advances in interactive marketing provide infinite options to customize messages and tailor them to fit the unique needs of your customers or patrons. Increasingly, marketers are choosing video when looking…

This story was produced through MarketScale. See how Retail teams put it to work with Sales Enablement.

Share
Communication: The Power of Video

Get featured

Want to get featured in MarketScale Retail?

Create a free MarketScale workspace and get your company's expertise featured across our Retail coverage. No credit card, no demo required.

Start free

Technology is making a massive impact on the ways organizations communicate with audiences. Whether it’s in a retail store, stadium, restaurant, church, or office building, advances in interactive marketing provide infinite options to customize messages and tailor them to fit the unique needs of your customers or patrons. Increasingly, marketers are choosing video when looking for a powerful means of communication.

Video Content Creates an Authentic Connection

Conveying your brand story is essential to connecting with your existing audience, as well as drawing in new prospects and converting them to loyal customers. And in today’s modern world, video provides the visual and messaging impact that no other form of marketing can. Unlike dry text, video creates an immediate, real, and authentic connection with viewers—and that authenticity pays off.

According to Cohn & Wolfe’s 2017 Authentic Brand study, 91% of consumers said they were willing to reward a brand for its authenticity by recommending it to friends or by buying the product, and 62% said they would either purchase a product from a brand they deemed to be authentic or express greater interest in buying it in the future. According to Forbes, 95% of consumers retain information communicated through video, while 90% of consumers indicated product videos directly informed their purchase decisions. That must be why a recent survey found that 87% of businesses are planning on using video as a marketing tool in 2019, up sharply from just 63% in 2017. And the same study found that 91% of video marketers consider video an important part of their marketing strategy.

Using Digital Video Displays

https://contemporaryresearch.com/enhance-customer-experience/No matter the venue, digital signage is a powerful way to control and relay information to your visitors. This could include live weather information, news feeds, advertisements, event calendars, menus, welcome messaging, and more. Stadiums and arenas can keep their audiences on the edge of their seats between plays with engaging video and digital media content. Business owners can leverage digital signage to connect, inform, and educate employees and clients with corporate messages, real-time health and safety information, production metrics, and the latest industry news. Houses of worship can utilize video content to enhance the worship experience and keep members informed of upcoming services and committee meetings. And retail stores can use the power of video to direct their customers’ attention to special promotions and high-value services.

Video Walls are Undergoing Tremendous Growth

The increasing use of video is one reason video walls are becoming more popular. The market research firm FutureSource reported that in 2018, the video wall sector reached a global market value of $6.4 billion, reflecting a 47% annual growth rate. In particular, the report noted a high demand for LCDs and narrow pixel pitch LEDs. Data showed LCDs reached 1.3 million units in 2018 while LED sales totaled $1.7 billion. Some factors driving the growth of this technology include price drops, integration of new and evolving technologies such as smaller pixel pitches, as well as the expanded integration of video walls, especially in Digital Out of Home (DOOH), large venues, and commercial space applications.

Digital Solutions That Deliver

At Contemporary Research, we offer cost-effective and easily expandable solutions to distribute video content throughout your venue. Create multiple in-house channels of high definition content captured from satellite or cable receivers, PCs, media players, and other sources to be delivered to TVs and displays throughout your facility. With our simple to use display control center, digital signage solutions can be controlled from any web browser via laptop, tablet or IP enabled mobile device. To learn more about Contemporary Research and our video distribution solutions, visit www.contemporaryresearch.com or call 972-931-2728.

Your experts belong here

Every story in MarketScale Retail starts with a company putting its merchandising leads, store operations teams, and category managers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Category buyers trust operators, so your merchandising leads shorten the distance between first search and first call.

Get your team featuredSee how it works15 minutes, straight to a calendar.
B2B Weekly

The week in Retail, and sixteen other industries, every Monday.

Ten stories, one-line takes, five minutes. Free.

Retail: are you visible to AI?

Before they reach out, Retail buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free plan

You just read one Retail expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your merchandising leads, store operations teams, and category managers into the articles, video, and social content Retail buyers are searching for. Create a free workspace and see it with your own people. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale workspace, up to 10 people
One professional video edit a month for qualifying companies
Media requests to your crowd, remote recording, AI writing tools
$0, no credit card, nothing that expires

More Retail Insights

Deloitte: Holiday e-commerce to reach up to $319B in 2026–27

Deloitte: Holiday e-commerce to reach up to $319B in 2026–27

Deloitte forecasts U.S. holiday e-commerce of $316.1 billion to $318.9 billion for November 2026 through January 2027, up 7.5% to 8.4%. Total retail is projected to grow 4% to 4.8% to about $1.7 trillion. The faster online growth rate is a planning input for fulfillment staffing and site readiness.

  • 01Last season's total holiday sales grew 4.1% by Census Bureau count, above the 2.9% to 3.4% range Deloitte had forecast in fall 2025.
  • 02Deloitte's 2025 survey found 33% of U.S. consumers expected to use generative AI somewhere in their holiday shopping; product data quality now matters for machine readers as well as human ones.
  • 03Adobe's and Salesforce's holiday projections landed in late September and October last year, so the next two to six weeks should bring corroborating or conflicting numbers to plan against.

Sep 18, 2026

Club stores drove nearly half of the growth in $330B U.S. store-brand sales

Club stores drove nearly half of the growth in $330B U.S. store-brand sales

Circana reports U.S. private-label sales reached $330 billion, with store brands holding 24% unit share and 23% dollar share of CPG. Club stores drove nearly half of the growth. Circana expects share gains to continue through 2026 at a slower pace as national brands sharpen pricing and innovation.

  • 01Club channels account for nearly half of all U.S. private-brand growth, so a store-brand program benchmarked only against supermarket peers is missing where the volume is actually moving.
  • 02A one-point gap between store-brand unit share (24%) and dollar share (23%) suggests private label is no longer priced far below the market average, which changes the margin math for premium-tier extensions.
  • 03The EU's 50% private-label unit share is more than double the U.S. figure, a reference point for how much headroom exists even as Circana expects the U.S. pace to moderate through 2026.

Sep 17, 2026

Modern Retail: Meta Lab footprint set to nearly double

Modern Retail: Meta Lab footprint set to nearly double

Meta is nearly doubling the store footprint of Meta Lab, its retail concept for Ray-Ban AI glasses, according to Modern Retail. In November 2025, The Wall Street Journal reported on pop-up stores in Los Angeles, Las Vegas, Burlingame and New York City. The stores are built for lingering and selfies. That design brief matters for any brand selling a wearable people must try on.

  • 01Meta designed its Meta Lab pop-ups around dwell time and photo-taking, with coffee stations and full-length mirrors; its creative director told The Wall Street Journal the company wants visitors to bring friends and stay a while rather than move through quickly.
  • 02For brands launching a wearable that shoppers need to see on their own face, Meta’s planned store expansion is a real-world reference point for solving the try-on problem.
  • 03The signal to watch is whether the new Meta Lab locations keep the pop-up format the Journal described or shift toward longer-term leases.

Sep 17, 2026

Explore More Retail Insights

Read more expert perspectives from across Retail.

Browse Retail Hub

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Retail and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512