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Turning a Career Pivot into Award-Winning Success in the HVAC Industry with Chloe Glynn

Chloe Glynn, a maintenance sales rep at Midwest Mechanical, shares how she successfully pivoted from credit card processing sales into the HVAC industry without any technical background. On this episode of Straight Outta Crumpton, she and host Greg Crumpton discuss her relationship-building strategies, use of LinkedIn for personal branding, and the company culture that supported her rise to top sales performer. Her journey offers a practical blueprint for breaking into technical fields through persistence and networking.

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By Vince Holland · · Career ChangeChloe GlynnGreg CrumptonHvac
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Key takeaways

01

Glynn transitioned from credit card processing sales to HVAC preventative maintenance sales without prior technical knowledge, relying on persistence and relationship skills.

02

Relationship-building and strategic follow-up were central to landing major multi-building facility clients and winning an internal sales award.

03

Leveraging LinkedIn and personal branding helped Glynn establish credibility and drive business growth in a traditionally technical industry.

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Breaking into a technical field of industrial sales without prior experience is a huge challenge. But someone like Chloe Glynn achieved such a feat and turned an accidental career pivot into an award-winning profession. As many industries continue to shift towards relationship-driven sales strategies, Glynn’s journey offers a blueprint for success in a traditionally complex and technical field.

How do you successfully transition into an industry without having prior technical knowledge and still thrive?

For this episode of “Straight Outta Crumpton,” host Greg Crumpton spoke with Chloe Glynn, a maintenance sales rep at Midwest Mechanical. They discussed her unconventional path into the heating and cooling industry, her strategies for success, and how company culture has played a key role in her professional growth.

A few other takeaways from their conversation explored:

  • How Glynn transitioned from credit card processing sales to preventative maintenance in the HVAC industry.
  • The importance of relationship-building and persistence in landing major multi-building facility clients.
  • Leveraging LinkedIn and personal branding to enhance credibility and drive business growth.

Chloe Glynn is a maintenance sales representative at Midwest Mechanical, specializing in preventative maintenance solutions. Glynn has a background in sales and made a bold career move into the HVAC industry without previous technical experience. Her persistence and drive help her become Midwest Mechanical’s top-performing sales rep. Her success in landing major clients and winning an internal sales award highlights her adaptability, networking skills, and strategic use of digital platforms.

Article by Alexandra Simon.

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Vince Holland
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About the Experts

VH
Vince Holland

Host, Straight Outta Crumpton

Vince Holland is associated with Straight Outta Crumpton, a MarketScale podcast focused on relationship-driven business strategies. The show is hosted by Greg Crumpton, who interviews influencers across business services on the art of networking and professional relationships. The program explores how leaders build and nurture meaningful connections in their industries.

CG
Chloe Glynn

Maintenance Sales Representative

Midwest Mechanical

Chloe Glynn is a maintenance sales representative at Midwest Mechanical, specializing in preventative maintenance solutions for HVAC systems. She transitioned into the heating and cooling industry from a background in credit card processing sales, without prior technical experience. Her persistence and relationship-building skills helped her become Midwest Mechanical's top-performing sales rep and earn an internal sales award.

GC
Greg Crumpton

Host

Straight Outta Crumpton

Greg Crumpton is the host of Straight Outta Crumpton, a MarketScale podcast dedicated to the art of networking and relationship-driven business. Each week he speaks with influential figures across business services to explore how they build and sustain professional relationships. He lives by the mantra that relationships drive business.

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