Welcome to flowcast by Trillium Flow Technologies, a podcast sharing expertise and insights on engineered valves, pumps, and actuators across power, oil and gas, general industry, and water and wastewater sectors. Tune in and experience the performance engineer difference. Hello, and welcome to Flowcast. A podcast brought to you by Trillium Flow technologies. I'm your host, Michelle Dawn Mooney, and today talking about twenty twenty three in review. I am thrilled to bring on our guest today, CEO of Turli and Flow Technologies David parody. He's gonna really enlighten us on some exciting things that have happened in the past. And then, of course, we are looking towards the future as well. So thank you so much David for being with me. It's great to connect with you again. Michelle, it's great to be back, and I'm really looking forward to looking back on what a great year we've had here at Trailian Flow Technologies. Yeah. It really has been a wonderful year. Now we've covered many topics this year on flow cast. The new Hiller facility, the growth of trillions aftermarket business, product launches like Trillium's I I o t smart valve technology, and then the growth of the Sarisan brand in the US plus We've had product expansions, and I know things have been moving forward with the integration of the Turma McConnellica Pompee brand into the Trillium family. So as we look back, let's start off with this. What highlights come to mind for you from twenty twenty three? Well, again, Michelle, it's great to be back. And, spending a bit of time with you looking looking back on on a great year here at trillion float technologies. You know, we've we've progressed on so many fronts. You you mentioned, you know, some of some of the big ones are we've opened a new facility just outside of of of Pittsburgh and McKisport, for our Hiller actuator line. Obviously, the the growth of our aftermarket business continues as we've integrated the, service centers that were part of the Turma Mechanical Pompee, acquisition, Also, you know, we've really worked hard in in especially in the Middle East to expand our capabilities. We've done the same in in, parts of the US as we've integrated colt culture valve services as We've expanded our capabilities in Deer Park. It's just really been a a great year in our aftermarket business. And if you think about, technology, you know, we we have our internet of things, smart valve technology that we we continue to develop and and commercialize. We continue to deploy technology throughout our organization to better serve our customers Obviously, technology is a big, part of what we're all about, including continuing to develop our core products, valves, and pumps, to become, you know, more sustainable, more efficient, safer for our customers to use. It's really important that that we really lead the market in in product stewardship. We've also continued to expand our brands, internationally, you mentioned the Harrison, brand in North America. It continues, to to do well, and we're we're seeing great growth. Of our pressure relief valves, products here, in the US. And, even down in Latin America, we're really excited about the future, of that brand, in North America because we believe, we've got great technology. We've We've now established an assembler and service network, and it it will continue to to grow as we look forward. But, we can really get out there and serve the market now, and, we're quite excited about it. In our Italy Pumps businesses, which we refer to as trillion Pumc Italy. The integration of Turmo McKennaica Pompee has just just been exceptional. You know, our our legacy Gabuneta, brand, along with Terminal Mechanical Pompe. As we brought them together, we've realized that we have such a strong strong offering even stronger than than in our models and our in our thesis, when we acquired the business and the teams fit so well together culturally. So we're just very excited about that. We we've, gone live on SAP to have one integrated system there. We have one integrated management team, and now we're going to market as trillion pumps Italy with really strong product brands, terminal mechanic Pompey and Gabuneta. And also, beyond those that you mentioned, our our valve business in the UK, has set some old time, records this year for bookings and and profitability. You know, as we we serve, the power market, the oil and gas market, the nuclear nuclear generation, market out of that facility. And as we've seen a renaissance and some of those core markets that the the business there in the UK has done an exceptional job serving, those customers. And, we expect the same out of them, again, in in twenty twenty four. They just performed exceptionally. In China, our business, has done very well. You know, China was one of the last areas of the world to come out of COVID, as you know, We were, like, many companies concerned about, our business in China because of how COVID was handled, some of the geopolitical issues, but I'll tell you, we have a great team there. We're really supportive of, Sissy, and her team and and and what they're doing. They continued to show great growth in twenty twenty three. And just like the UK, we expect the same, in twenty four. Our business, around the world continues to to be robust. We we are working. We're we're on the back end of of our turnaround, and now weren't to what I refer to as a transformation in our u US pumps business. This was a plant, a a and business where we we consolidated two plants, couple of years ago, right in the heart of COVID. And, it's been a challenge. And, unfortunately, we haven't served our customers the way we want it to, though, We've really turned the corner now. On the back, a robust, a bookings performance, and and change in that facility. We had some struggles. But now we're just really excited because, our revenues are up. We're serving customers. We're our our on time deliveries climbing And, we believe in twenty twenty four, all the great work done this past year is really gonna pay off there because we're starting to see it already. And so there's just so much going on, around, the group. I I could talk a long time. The other thing I'll just mention is, you know, we continue to, really do well as I mentioned in the new space, and that includes our our French businesses. We really have, a great business in the south of France that serves the the French nuclear designs, the EPR one, and and, of course, now the EPR two, designs and, you know, that business remains strong. We continue to innovate and create and support our customers, like never before, and that business says, like, the others are really bright future. You mentioned supporting customers, and I know that is so key for the company putting your customers first. Last year on our year in review episode, we talked quite a bit about one trillion. And what that means to you and your customers. How has that evolved over twenty twenty three? Michelle, great question. You know, one trillion is is just not a couple of words to us. It it really has deep meaning, and it really all starts with the customer being at the center of what we what we do. And then as we serve the the customer, we do that within trillions tenants. Which really expresses how we're gonna behave and our core values. We also, as part of one trillion, make sure that as a company, We really leverage and share our resources across the group to better serve our customers. We also really develop enterprise wide thinking, and behavior because we have such great products and great resources. And we come from a history of really being independent businesses, and we've worked hard to become one trillion and really employ and develop enterprise thinking, and behavior because when we do, we better serve the customer And what that what that takes then is it takes selfless hands on approach to leadership, and it really takes sacrifice within our local businesses to to branch out and do things that they haven't done before to support the others. And it's really, starting to gain great traction It's helping us globalized products. It's helping us better serve customers because we can offer them more no matter where we are in the world. And to even take this further in twenty twenty three, if we rolled out the competencies that we want to develop in our leaders and our employees. And I just wanna share some of those, with you. First of all, it's very important for us that we can really convey you know, where we're going strategically. What's our vision? What's our purpose? Again, we wanna have enterprise leaders across our business so that we can really better serve customers. It's also very important that we build develop build and develop great teams. And last, but not least, we wanna be able to influence and motivate those around us to better serve the customer. And to do this, you know, we've got to have kind of one set of vernacular and vision, and and we're really working hard on developing a company and culture that's really got the the customer at the center of it. And, you know, we're doing that through our one trillion framework. So let's talk about the future of that. What is the next phase of one trillion for twenty twenty four? Well, great question, Michelle. We'll we'll continue to find ways to, globalize our our products and and our people so that customers really feel this change. And You know, we're doing that through organizational structure. We're doing that, as I mentioned earlier by shared resources. You know, an example I can give is is we are we are leveraging technology developed in what we call our design centers of origin, and we're manufacturing more of these products, in North America, and in China, and in Korea and other places so that we can serve those local customers. And we do it in a way that meets the uniqueness of those local markets, but benefits from having scale and and global continuity in our design. So you're gonna see more of that in twenty twenty four. It really sounds like there's a learning curve there. I mean, clearly, as you go through this evolution, especially with one trillion, you're learning as you go and becoming better and better in in realizing how it can work even better for the company and its customers. So in what ways do you feel Trillium best demonstrated one Trillium and tenants in twenty twenty three? Well, I would have to say, you know, we we see it in our in our growth. If you really look deep into our performance, which not everyone gets to do, You know, we look at it constantly, and and and if you look at where our business is coming from today, it's really shifted. It's shifted to new markets. It's shipped regionally, but also, you know, we serve many, many end use customers We we used to be very, focused on just power. And at one time, back in the weird days, this business was called We're power and industrial. And we've really diversified water, for example, such a important end market for us. And we've taken many of our traditional products and we've grown into those spaces. So I think this has really manifested itself in diversifying our end markets. And being able to serve customers that in the past, we were not able to serve. I wanna talk to you a little bit about your personal side of things here because Of course, on this podcast, we're talking business business business, but clearly there are other sides to everybody working at Trillium yourself included. And I think that speaks volumes about the work and, basically, the approach that you and your employees take to this business. So I know you do a lot of volunteer work with the May's business school at your alma mater, Texas A and M, and interfaith ministries in Houston. How do those experiences drive you in your day to day at trillium? And how do you encourage trillium's employees to give back as well. Well, great question. You know, I really believe it's important that all of us, work to give back. And, you know, I believe being involved outside of the office, if you will, at Texas a and m, at interface ministries, We also do other things. You know, we've we do quite a bit of work in Houston with our leadership team and others based in Houston, you know, at at, the Houston Food Bank I'd tell you, I think it it really keeps us grounded. I think we appreciate, more of what we have in our professional and and personal lives. And I think it allows us to, you know, impact our communities. We, you know, I think businesses are having to take on more and more of that role. Helping, support, and grow and and help our communities be sustainable. And I think by being involved in these things, it's really opened my eyes to the impact that we can have, as a business. And so what, And let me give you an example, interfaith ministries. I'll put a bit of a plug in here. You know, they they are the, provider meals on wheels, in the greater Houston area. They also, run volunteer Houston. They also obviously do a lot of interfaith work which I think all of us need today because, it's great to learn, and and appreciate our differences. And interfaith ministries also does a lot of work, settling refugees, in the Houston area. Last year alone, and and this year, again, several thousand, Afghans have been settled in the Houston area by, interfaith ministries and all the work it takes. And I think being involved in those things just really humbles you and, give, you know, and makes you realize what kind of impact the business can have, in these areas. And so, you know, thinking about the business, you know, last year, we we implemented this thing where we really encourage, you know, volunteerism, in our community. So we give everybody you know, paid time off to go do this work in their in their communities. We wanna do more of that as as we go forward because, again, I think, you know, businesses like ours need to play a greater and greater role. Yeah. And I'm going to screw up the saying, but the gist of it, you know, businesses are not doing business with business. You're doing business with people. You know, it it's people and and connecting with people. And as you said, some great points there of of not only being able to give back. And I think all of us would like to think that we are able to do whatever little bit we can to make this world a better place, but learning more about people in general is is helping you on the business front as well. So as we look ahead, What are you looking forward to in the new year for trillion flow technologies? If twenty twenty four is gonna be a great, great year of of growth for us. We we've seen it in our order intake here here late in the year. We are working on some great things with our customers. It's, I think, twenty twenty four is gonna be the year where all of the great work of our twenty three hundred employees really comes together, and results in in success beyond our our imagination We have been a very successful, company since being formed in in June of two thousand nineteen. Successfully survived COVID, and everything that went on there, we, you know, come out of that strong, probably even stronger than we went in. Because we really had to focus on some things that that weren't on the forefront of our minds. And since then, we've really been able to cultivate even more of the one trillion approach. And that's going to result in in great success. And and we see that coming But what's most exciting about that is, again, the customers at the center of what we're we're doing and being able to see the value that we're adding to them and creating for them, that's just gonna drive even more growth for us. And and that's really what's going to happen in in twenty twenty four. I'll also add one more thing. We haven't talked much about safety. Our safety and, our health and safety culture at at trillium is strong. You know, as we've brought terminal mechanic of Pompee into the group and our our US pumps business has has is going through, this transformation. In some spots, our safety record hasn't been what we want it to be. And that is world class. We really work towards zero harm. So we've got work to do in those facilities in twenty twenty four, but I'm also proud of the fourteen facilities that have had zero recordables in at least the last year, and most of them many more. And so safety will continue to be a focus for us. We're gonna spend more time on health of our employees and and our other constituents, because it matters. You know, one area I know our team is talking a lot about today is mental health. And what can we do, to help our employees be stronger and healthier in that area? So lot of good things from very personal, to really high level of business performance. We've just got a lot of great things going on. So big question here. What can Trillium customers look forward to in the new year? Great question. Our customers should look forward to seeing us better serve them. You know, it's one of our our our core values is to meet our customer's needs. And, of course, we can't be everything to every everyone, but where we have chosen to serve our customers, with with specific pump and valve technology and services, they're gonna see us get better and better at doing that and and really exceeding their expo expectations when it comes to, things like quality, on time, performance, supporting them throughout the project cycles. This is something that these areas we've been working very, very hard to improve in these areas because we want to differentiate, with leading customer service. And I think in twenty twenty four, I know in twenty twenty four. In most cases, they are gonna they are going to see us exceed, what's available out there in the market in terms of performance. As we're getting ready to wrap up here, any final thoughts or comments you would like to share with Trilliam's customers and employees Well, let's first start with the customer. I wanna thank our customers for being so supportive, of us. Through many, many great, times and also some struggles we've had in places. I've mentioned our US pumps business. And our customers have really showing their resiliency in support of us. And and now we're gonna be able to get back as we've really improved. So I wanna thank our our customers for their loyalty. I also wanna thank them for their open mindedness as we approach them, with new solutions and and new ideas to better support their value creation. And, we've got great customers throughout the world. I mentioned earlier too that we're we're adding new customers, every day. And we wanna thank them all of them for putting their trust in us. For our twenty three hundred plus employees, I wanna thank them for their commitment and resiliency. We've got a great team. You know, there is there is a, especially Western Europe and North America. There continues to be, great competition for talent talent at any level and and almost every position in in the company And, we've got some of the best, and we've worked really hard, to develop our employees and, and, and retain them. And I just wanna thank them for their resiliency, for their dedication and commitment to to Trillium. And to, you know, our efforts around one trillion. And I really look forward, as we continue to grow and thrive of sharing that success with our with our employees. A lot of bright spots to talk about in twenty twenty three, and even more exciting to Think of what twenty twenty four holds David parody, CEO of Trillian Flow Technologies, David Once again, always great connecting especially when we do these look back in review episodes because there's just so much there, so much good stuff. And as you said, you know, some things that you know, you're working on, and that can be better. But, you know, twenty twenty four holds a lot of promise and exciting things ahead. So thank you for being here today and sharing with us. Michelle, thank you. Look forward to doing in this again next year, and, have a have a, happy new year and to everyone listening. I hope you have a very healthy and prosperous, twenty twenty four. And to David's point, I wanna thank all of you for listening to flow cast a podcast brought to you by Trillium Flow Technologies. And of course, you can go visit trilliumflow dot com for more information there. I'm your host Michelle Dawn Moony. Thanks again for joining us. Have a wonderful holiday season. Happy New Year, and we will connect with you on another podcast. Soon.
