ZEBOX’s Liz Ward Sees a Supply Chain Future Powered by Innovation and Entrepreneurship
In this episode of Hammer Down, host Mike Bush speaks with Liz Ward, Head of America Operations at ZEBOX, about her career journey across consulting, freight tech, and startup ecosystems. Ward shares her perspective on the future of supply chain technology, including the role of AI in customer service and the importance of connecting large enterprises with innovative startups. She also offers practical advice for those entering the supply chain industry.
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Key takeaways
Liz Ward connects large supply chain companies with technology startups at ZEBOX's Americas hub, accelerating industry-wide innovation.
AI in customer service is highlighted as a significant near-term opportunity within supply chain technology.
Ward advises aspiring supply chain professionals to embrace complexity, establish personal boundaries, and actively seek mentorship.
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Navigating the future of the supply chain isn't tricky to see if one sets their navigational positions on innovation and entrepreneurship to lead the way.
On Hammer Down, host Mike Bush had the privilege of going inside the dynamic supply chain management and innovation world with Liz Ward, the Head of America Operations at ZEBOX. This interview sheds light on Ward's impressive career trajectory and offers valuable insights into the evolving landscape of supply chain technology and entrepreneurship.
With her extensive background, ranging from Booz Allen Hamilton to founding her own LTL company and her roles at Convoy and Transfix, Liz Ward brings a wealth of experience. In this episode, she discusses her journey through various facets of the supply chain industry, highlighting her passion for problem-solving and innovation. Her current role at ZEBOX involves connecting large supply chain companies with cutting-edge technology startups, fostering growth, and solving industry-wide challenges.
The conversation with Ward is particularly enlightening as she shares her perspectives on the future of supply chain technology, emphasizing the potential of AI in customer service. She also touches upon the challenges and opportunities in global supply chain innovation, drawing from her experiences in different regions and her work at ZEBOX. Liz's approach to nurturing startups and her criteria for investment and partnership offers valuable lessons for entrepreneurs in the field.
For those aspiring to enter the supply chain industry, Ward's advice is clear: embrace the complexity and vastness of the field, set personal boundaries, and seek mentorship. Her journey exemplifies the diverse opportunities within the supply chain sector and the importance of continuous learning and adaptation.
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About the author
Beginning his career by learning how to tell a brand’s story, leveraging marcom to build market share, utilizing PR to get people engaged, and innovating trust-based relationships between products and people, He took on diverse challenges and continually grew. Mike created the first ever SEO practice in Washington DC — generating $10M+ in revenue for 10+ clients. Throughout my career, Mike gained unique experiences such as spearheading marcom for a company after a real-time suicide (incident inspired a Law & Order SVU episode) with minimal negative publicity. And advising a client in PR best practices after an employee had committed a highly publicized terrorist attack in the US. Company was able to maintain all major financial relationships (JPM, BofA, Well Fargo, AmEx, etc.). He worked for a leader in the automotive services industry — building a reputation as nationally recognized expert on road rage (including an appearance on Court TV as a Subject Matter Expert). This included creating media that generated 100M+ impressions.
