Skip to content
MarketScale
‹ Back to IndustriesHospitality

The Weekly Scale: May 17th, 2021

This week at MarketScale, we hosted the first ever Dallas 100 draft, explored the future of last-mile delivery and solved this summer’s travel pain points, so you can sit back, relax and sip on your Mai Tai. Go ahead and get yourself that supersized iced coffee. It’s the start of a new week, and it’s…

This story was produced through MarketScale. See how Hospitality teams put it to work with Executive Thought Leadership.

Share

This week at MarketScale, we hosted the first ever Dallas 100 draft, explored the future of last-mile delivery and solved this summer’s travel pain points, so you can sit back, relax and sip on your Mai Tai.

Go ahead and get yourself that supersized iced coffee. It’s the start of a new week, and it’s time to scale up.

With 500 million native Spanish speakers worldwide, we are seeing incredible growth in Spanish content delivery through streaming.

Voice of B2B Daniel Litwin sat down with Mrugesh Desai, Lead for the North American Region for Accedo, to discuss the usage patterns they have seen in Hispanic audiences and how that guides user experience design that helps potential audiences find the content they want.

Last-mile delivery is now essential in the logics space, and a Dallas 100 company wants to shake up the space.

CEO of PickUP Brenda Stoner joined us our in Trinity Studio to discuss how the last mile for smaller parcels is relatively commoditized, while larger product delivery was an unfilled niche.

What’s one of the biggest hurdles to scaling drones for delivery and other applications? Managing the sky.

Eyal Zor joins Grant Guillot on Drones in America to discuss how they are approaching utilizing AI to manage and scale unmanned traffic management systems that will help power the future of drone services.

Schools are yearning for multiple modalities, but the pandemic shifted the focus to high-end, high impact learning.

This week on the Voices of eLearning podcast, JW Marshall is joined by the host of Change Starts Here, Dustin Odham, to discuss how he and FranklinCovey are on a mission to create systems that ensure predictable outcomes for students and districts.

The MarketScale Hospitality Roundtable is back and, this time, we’re exploring How to Solve Travel’s Pain Points for Summer 2021.

The panel will include:

Jacob Wedderburn-Day, Stasher

Jeff Bonaldi, The Explorer’s Passage

Ryan Giffen, California State- Long Beach

Jeff Veenhuis, Surfacide

Make sure to follow along for future roundtables. We will also be checking out how the growing demand for shipping and logistics is spurring the next wave of automation on May 24th.

I’ll be back next Monday for The Weekly Scale but, until then, if you know of a story that you want us to cover, let us know with the hashtag B2BNeverSleeps.

Follow us on social media for the latest updates in B2B!

Twitter – @MarketScale

Facebook – facebook.com/marketscale

LinkedIn – linkedin.com/company/marketscale

Hospitality: are you visible to AI?

Before they reach out, Hospitality buyers ask AI engines which vendors to trust. See how AI describes your company today, and where competitors show up instead.

Free workspace

You just read one expert. Imagine publishing your whole team.

This article was produced through MarketScale. Create a free workspace and turn your own team's expertise into articles, video, and social posts. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Hospitality Insights

What every operations leader can learn from a resort evacuation

What every operations leader can learn from a resort evacuation

A massive fire at a Dominican Republic resort resulted in the evacuation of 1,700 guests, underscoring the importance of effective crisis management. This event provides valuable insights for operations leaders in various fields. The incident highlights the need for preparedness and the ability to handle emergencies efficiently.

  • 01Efficient crisis management is crucial in emergencies.
  • 02Preparedness and quick response can prevent chaos.
  • 03Lessons from such incidents are applicable across industries.

Jun 20, 2026

HITEC 2026: Revinate's Ivy automates up to 80% of routine guest inquiries

HITEC 2026: Revinate's Ivy automates up to 80% of routine guest inquiries

Revinate launched Ivy at HITEC 2026, a decision-intelligence layer that automates up to 80% of routine guest inquiries across its hospitality platform. The launch exemplifies the broader shift toward agentic AI in hospitality, with both property-side and online travel platforms deploying autonomous systems to handle guest interactions and reduce labor costs. Hotel operators are now evaluating where in the guest journey—pre-arrival, on-property, or post-stay—to prioritize AI automation.

  • 01Revinate launched Ivy at HITEC 2026.
  • 02Ivy automates up to 80% of routine inquiries.
  • 03It enhances decision making within Revinate's platform.

Jun 17, 2026

HITEC 2026: Revinate's Ivy targets automation of up to 80% of routine guest inquiries

HITEC 2026: Revinate's Ivy targets automation of up to 80% of routine guest inquiries

Revinate introduced Ivy at HITEC 2026, a decision-intelligence layer built to automate up to 80% of routine guest inquiries across its platform. Priceline's Penny assistant extended the agentic AI trend to online travel, collapsing historically separate support and discovery workflows. The announcements signal that agentic AI has become the organizing principle for major hospitality technology vendors.

  • 01Ivy can automate up to 80% of guest inquiries.
  • 02Introduced by Revinate at HITEC 2026.
  • 03Focuses on enhancing efficiency in hospitality operations.

Jun 17, 2026

Explore More Hospitality Insights

Read more expert perspectives from across Hospitality.

Browse Hospitality Hub

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Hospitality and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512