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How to Make Smarter Appointments through AI

The challenges healthcare executives and administrators face are constantly changing. Host Kevin Stevenson talks with the heroes behind the heroes that are enabling hospitals, urgent care centers and telemedicine operators to spend their time tending to patients, while they handle the logistics.   On this episode of I Don’t Care, with Kevin Stevenson, he talked with Kevin…

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The challenges healthcare executives and administrators face are constantly changing. Host Kevin Stevenson talks with the heroes behind the heroes that are enabling hospitals, urgent care centers and telemedicine operators to spend their time tending to patients, while they handle the logistics.

On this episode of I Don’t Care, with Kevin Stevenson, he talked with Kevin Buckley, Business Automation Executive, at Technologent about Robotic Process Automation (RPA) and artificial intelligence (AI), and how they can increase productivity, cut costs, and increase company growth.

“It isn’t about replacing workers. It’s about making work more efficient” – Kevin Buckley

Technologent is a Global Provider of Edge-to-EdgeTM Information Technology Solutions and Services for Fortune 1000 companies. They help companies outpace the new digital economy by creating IT environments that are fast, flexible, efficient, transparent, and secure.

The duo talked about how the pandemic brought upon the need to cut costs and move to a digital environment more dire. The healthcare industry loses about $150 billion annually due to missed appointments because 88 percent of appointments are still made manually. With an RPA, errors could be reduced and will increase savings.

“It isn’t about replacing workers. It’s about making work more efficient,” Buckley said.

Listen to learn more about how RPA and AI Can improve healthcare systems.

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BedConnect’s Lindsey Joseph on matching post-acute care to patient needs

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On I Don’t Care, BedConnect founder Lindsey Joseph and Kevin Stevenson discuss the limits of broad post-acute referrals. Their proposal is to match clinical needs, payer coverage and available beds before presenting options. CMS guidance and AHRQ discharge resources provide independent context; they do not establish BedConnect’s clinical outcomes.

  • 01BedConnect proposes matching clinical needs, payer coverage and bed availability before presenting post-acute options; this is the company’s approach, not independently validated outcome evidence.
  • 02CMS discharge-planning guidance emphasizes patient goals, treatment preferences and relevant provider quality and resource-use data.
  • 03Readmission comparisons need a defined patient group, time window and source; the interview’s roughly one-quarter/fourteen-day estimate has not been independently verified.

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  • 01In H1 2026, 19 companies raised 20 mega-deals of $100 million or more, representing 45% of all capital invested, according to Rock Health.
  • 02According to Rock Health, the firm stopped labeling startups as “AI-enabled,” saying the technology is now too widespread for the label to be meaningful.

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Medicare will pay up to $137.53 per case in 2027 for BriefCase‑Triage

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  • 01Radiology Business reported Medicare will pay a maximum of $137.53 per case in 2027 for BriefCase-Triage.
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