Engineering & Construction
Bridging the Skills Gap: BILT Transforms Workforce Training & Development with AR and VR Solutions
Immersive training technologies are helping trade industries overcome critical workforce shortages while dramatically improving skill retention rates
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Key takeaways
AR/VR tools create effective training for digital-native workers.
BILT's 3D instructions enhance comprehension and reduce training turnover.
Improved training leads to fewer installation errors and increased customer satisfaction.
The growing skills gap in trade professions poses a significant challenge for industries like HVAC, construction, and manufacturing. Training and simulation technologies, particularly AR and VR, are playing a pivotal role in addressing this issue. Platforms like BILT are leveraging these technologies to create interactive, user-friendly training solutions that simplify complex processes. Studies show that immersive digital tools can boost knowledge retention by up to 75% compared to traditional methods.
Studies show that immersive digital tools can boost knowledge retention by up to 75% compared to traditional methods.
Can tools such as 3D interactive instructions and digital simulations close the gap in blue-collar industries and empower workers to adapt quickly to industrial needs?
Pro AV Today tackles these questions with host Ben Thomas and guest Nathan Henderson, CEO and Chairman of BILT Incorporated. The episode explores how AR and VR are reshaping the training landscape, improving worker retention, and enhancing operational efficiency.
Key Points of Conversation:
- Addressing the Skills Gap: The discussion outlines how AR/VR tools make training more effective for digital-native workers entering trade professions with little prior knowledge.
- Interactive Digital Training: Platforms like BILT use interactive 3D instructions, validated by manufacturers, to improve comprehension and performance, reducing turnover in training programs.
- Broad Industry Impacts: Improved training reduces installation errors, enhances customer satisfaction, and builds long-term brand loyalty, particularly for industries struggling with workforce shortages.
Nathan Henderson, co-founder, chairman, and CEO of BILT Inc., has revolutionized the customer experience with the award-winning BILT app, providing interactive 3D Intelligent Instructions® for brands like Siemens, Weber, and The Home Depot. With over 20 years of leadership, innovation, and product management experience, he previously spearheaded transformative initiatives at SAP, including next-generation solutions for assembly and customer engagement. Henderson leads BILT in transforming training and installation processes, enhancing user experience, and bridging the gap between consumer and industrial applications through cutting-edge technology and analytics.
About the author
Ben Thomas serves as Head of Pro AV at MarketScale, where he leads content and media strategy for the pro AV sector. With over 15 years of award-winning experience across large-scale events, network television, OTT platforms, and podcasting, he has guided major B2B brands including Intel, Sennheiser, Samsung, and Philips to billions of content interactions. He holds a B.A. in Mass Communications and is recognized for his expertise in podcast hosting, public speaking, marketing, and content strategy.
