Skip to content
MarketScale
‹ Back to IndustriesEducation Technology

Higher Education’s Biggest Remote Learning Challenges

Jitterbit, the API transformation company, today revealed the results of The Future State of Higher Education report, which examines how institutions are preparing for the future. Ninety-two percent of respondents said COVID-19 is the greatest challenge higher education institutions have faced, and many are struggling to adapt to this new environment. The report details how education institutions…

This story was produced through MarketScale. See how Education Technology teams put it to work with Executive Thought Leadership.

Share
Higher Education’s Biggest Remote Learning Challenges

Get featured

Want to get featured in MarketScale Education Technology?

Create a free MarketScale workspace and get your company's expertise featured across our Education Technology coverage. No credit card, no demo required.

Request an invite

Jitterbit, the API transformation company, today revealed the results of The Future State of Higher Education report, which examines how institutions are preparing for the future. Ninety-two percent of respondents said COVID-19 is the greatest challenge higher education institutions have faced, and many are struggling to adapt to this new environment. The report details how education institutions have set up remote-learning technology, what challenges they’re encountering in doing so, and what tools they’ve invested in to help overcome those challenges.

According to the Davidson University research, roughly a third of higher education institutions, including some of the nation’s largest public universities, will offer primarily online education this year. Responses from the Jitterbit survey suggest that remote learning is a huge priority, and higher education institutions are looking to provide personalized experiences by connecting multiple systems. There are many different learning styles, from visual to auditory to solitary to social learning, so the key is to provide a blended learning experience using the right technologies that map to different learning styles for optimal learning experiences.

  • Nearly three-quarters (72%) of respondents Jitterbit surveyed confirm they are continuing to invest in tools that support remote learning.
  • Nearly half (46%) are considering enabling Virtual Reality for the academic year.
  • To make remote learning a success, integration will be critical: Approximately two-thirds (67%) of institutions have six or more applications they need to integrate in order to offer an engaging online-learning experience. Seventy-nine percent of respondents agree that it is important to use integration technology to seamlessly connect all of their systems.

“To help provide the best experience possible for students, institutions are turning to everything from communication tools to learning management solutions and even virtual reality,” said Shekar Hariharan, vice president of marketing at Jitterbit. “This report shows the lengths these institutions are going to ensure the highest-quality education for remote learners. It also highlights just how many different systems these schools must now operate. The ability to connect these platforms for a seamless experience for students, educators, and administrators is crucial.”

Health, Safety, and Smooth Transitions a Priority

The survey indicated that both student safety as well as their ability to learn online are top priorities for higher education institutions. Nearly 70% of respondents said, “providing a safe, healthy, and productive environment for students to learn in” is their top priority for the 2020 academic year. More than one-third (35%) listed needing the ability to seamlessly move from in-person classes to remote learning as a top priority.

Creating a welcoming online environment is not without its challenges. A majority (52%) of respondents said that giving lectures or showing slides is one of the biggest challenges to remote learning and also an activity that needs improvement. The two biggest areas that were identified as areas for improvement include the ability to help at-risk students, and student collaboration.

Faced with uncertainty, higher education institutions are investing in a broad range of tools to transition to remote learning. These technologies offer promise for a more seamless transition, but they also represent complexity. How institutions connect these tools and leverage the data they provide will go a long way toward ensuring a seamless, engaging remote-learning experience for students.

To gather more insights from Jitterbit’s The Future State of Higher Education report:

Your experts belong here

Every story in MarketScale Education Technology starts with a company putting its implementation leads, instructional designers, and district partners on the record. Buyers are already reading this topic. The only question is whose experts they find.

Procurement teams read long before they ever call, and your implementers get to answer their questions first.

Get your team featuredSee how it works15 minutes, straight to a calendar.

Follow Education Technology Insights

Get new expert content in your inbox.

Education Technology: are you visible to AI?

Before they reach out, Education Technology buyers ask AI engines which vendors to trust. See how AI describes your company today, and where competitors show up instead.

Free workspace

You just read one Education Technology expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your implementation leads, instructional designers, and district partners into the articles, video, and social content Education Technology buyers are searching for. Create a free workspace and see it with your own people. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale Studio workspace
One video edit a month, on us
AI writing, editing, and publishing tools
In-platform coaching to learn the system

More Education Technology Insights

Cognizant Expands Google Cloud Deal, Deploys Gemini Enterprise

Cognizant Expands Google Cloud Deal, Deploys Gemini Enterprise

Cognizant announced on July 7, 2026 an expanded partnership with Google Cloud to deploy Gemini Enterprise and Google Workspace across its own organization and to joint clients, according to PR Newswire. The announcement cites internal benchmarks and one client example, alongside separate federal and education adoption data points for Google Workspace.

  • 01Cognizant reports 30% improvement in software development velocity using Gemini Enterprise with its Antigravity 2.0 tooling for code tasks and legacy modernization
  • 02Role-based agents deployed by Cognizant are intended to automate 60% to 70% of manual effort in targeted workflows
  • 03U.S. communications and entertainment provider achieved 17% increase in first-contact resolution and resolved nearly one-third of appointment requests through AI automation with Cognizant's Gemini Enterprise deployment

Sep 12, 2026

Four ways the University of Michigan is transforming higher education

Four ways the University of Michigan is transforming higher education

The University of Michigan Center for Innovation (UMCI) in Detroit is establishing a new higher education model that combines interdisciplinary graduate programs, workforce development through gateway certificates, K-12 partnerships, and collaborative engagement with regional institutions and local businesses. The center aims to serve both Detroit residents and international students while addressing local workforce gaps in sectors like robotics, urban technology, and applied AI.

  • 01The University of Michigan is using its Center for Innovation in Detroit to offer interdisciplinary degrees, workforce certificates and K-12 programming aimed at sectors like robotics and AI.
  • 02The university's approach aims to better equip students for future employment challenges.
  • 03This transformation in education focuses on workforce preparation, inclusive access for Detroiters and interdisciplinary learning that tackles real-world challenges.

Sep 10, 2026

The Innovator at the Center of UMCI - Episode 2

The Innovator at the Center of UMCI - Episode 2

Scott Shireman, inaugural executive director of the University of Michigan Center for Innovation (UMCI), transitioned from the Bay Area to lead efforts positioning Detroit as a magnet for talent. His strategy centers on creating a "talent corridor" that connects the university with local tech hubs and institutions to drive both Detroit's economic revival and the University of Michigan's global standing.

  • 01Scott Shireman spent a sabbatical at Coursera after Berkeley before joining UMCI, describing the startup experience as equivalent to earning a second MBA.
  • 02UMCI's strategy involves establishing connections between the University of Michigan, local tech hubs like Tech Town and New Lab, and community leaders to create a coordinated talent corridor.
  • 03Shireman aims to retain local Detroit talent while attracting global innovators by building an ecosystem that offers substantial job opportunities and improves quality of life.

Sep 10, 2026

Explore More Education Technology Insights

Read more expert perspectives from across Education Technology.

Browse Education Technology Hub

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Education Technology and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512