Before you start
Use the correct Studio channel with AI Visibility enabled and a configured project. Current public plans include AI Visibility with Scale and above; your agreement and workspace activation determine actual access. Plan entitlement alone does not confirm that the project or every data connection is ready.
Steps
Open AI Visibility and verify the company/project domain. Decide whether you need a website audit or evidence from tracked AI answers; those answer different questions.
If your workspace shows GEO Optimization, open it. Where Individual Report is offered, choose the available report type that answers your question. Use Run All Reports only when you intend to queue all types currently offered.
Review the target domain and any scope shown before starting the run. Keep a note of the report type and requested date; do not start repeated runs because the first is still processing.
Find the new run in the report list and wait for a completed result. Inspect any failed or pending state before treating the report as usable.
Open the result and read the detailed findings, pages, sample and date behind the headline summary. Compare those with the question you intended to answer.
For a leadership update, record the project, report type, run date, scope, one supported finding and the next action. If you compare two runs, keep their scope consistent.
Use the export or sharing option actually offered for that report, then open the result to verify it. If no such option is available, retain the report reference and a written summary with its date.
Check the result
A usable report is completed, belongs to the correct domain and supports the finding you share. Generating a report does not connect missing traffic sources or guarantee an improvement in mentions or citations.
If something does not work
No AI Visibility access: ask your channel Admin or MarketScale contact to confirm entitlement and workspace activation.
The named report area or controls are absent: ask your MarketScale contact which reporting options are enabled for this workspace; do not change unrelated permissions to make them appear.
No data: distinguish no completed run from a completed run with no observed mentions. Check tracked prompts and model/date coverage.
An audit score improved: inspect the detailed finding and comparable answer/citation evidence before claiming business impact.
Related: Interpret GEO Optimization audits and choose the next fix · How to export data from AI Visibility · How to tune the AI Visibility tool for sharper, segment-specific insights
Keep exploring
- AI Visibility: see how buyers find you in AI answers.
- The MarketScale platform: capture, edit, and publish in one place.