If you’re using MarketScale and not clicking your profile dropdown daily… you're leaving strategy, consistency, and speed on the table. This little menu packs massive control: from brand management to inbox triage, user invites to content visibility.

Here’s a breakdown of every button, what it does, and how to use it:

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🧑‍💼 Edit Profile

Update your name, job title, company, and contact info. Manage your notifications.


​Why it matters: This info appears on all media requests. Keep it sharp. Plus, you'll want to control which emails you do and don't receive.

🧠 Switch Channels & Edit Channel

Jump between channels by clicking the Channel name.

Change the name of your channel, assign your industry, and update your channel AI prompt by clicking Edit Channel.


​Why it matters: Stay working out of the right hub. Keep your branding and editing logic consistent across all content.

👥 Invite Users


Add teammates with just an email, or upload a full CSV.
Choose between Standard User and VIP Guest Pass.


​Why it matters: No UGC momentum without creators inside.

📥 Inbox

Review content awaiting your approval, revisit requests, or check what you’ve sent.


​Why it matters: It’s your command center for content flow.

🎬 Video Tracker

Track what’s in editing, what’s finished, and what needs attention, all updated in the last 72 hours.


​Why it matters: No more guessing if your video is “done yet.”

🧑‍🤝‍🧑 Groups

Join and create groups to customize your homepage view.
Filter content by team, region, or department.


​Why it matters: Personalized views = faster workflows.

🖼️ Gallery

Showcase finished videos that set the bar. Add UGC examples to inspire others.


​Why it matters: Makes standout content visible across your Channel.

🗂️ Folders

Tag content into multiple folders, like hashtags. View folder contents from here or the masthead.


​Why it matters: Organize by use case, team, campaign, or topic.

🔧 Admin Actions (Admins Only)

🔄 Channels

Access back-end channel settings.
​Why it matters: Manage your channel-wide settings, even across multiple brands or business units.

👤 Users

View, sort, and manage all users by role, department, and channel.
​Why it matters: Keeps access clean and controlled.

🎨 Brand Books & Saved Orders

Define your brand standards, fonts, logos, colors, stingers, and lock them in.
​Why it matters: Consistent edits, every time.

🧭 Quick Access Tools

🆘 Help & Support

Launches the MarketScale Knowledge Base.
​Why it matters: One click to walkthroughs, troubleshooting, and strategy docs, no Slack or Teams pings needed.

🚪 Log Out

End your session safely.
​Why it matters: Especially important when sharing devices or switching accounts.

Common Misses That Slow You Down

🚫 Skipping your profile setup? Your media requests look unprofessional.
🚫 Not managing users or email domains? Your team stays locked out or too loose.
🚫 Groups and folders ignored? Your best UGC stays unorganizaed.
🚫 Brand book untouched? Your edits come back misaligned.

Final Takeaway

This dropdown isn’t just a settings menu, it’s a content ops dashboard. Mastering it means faster approvals, smarter organization, better UGC, and a more empowered team.

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