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Behavior change that produces measurable organizational results

FranklinCovey is a global leadership and organizational performance firm whose work focuses on changing the behaviors that drive measurable business results. Their programs span leadership development, execution, and culture change, and are used by thousands of organizations across industries. On MarketScale, FranklinCovey publishes content for HR leaders, executives, and L&D professionals building high-performance organizations.

28 episodes
Channel Brief·FranklinCovey · 28 episodes
Updated Aug 29, 2023

Leadership and culture change begin with connection, not systems.

FranklinCovey's podcast teaches educators and leaders that transformational change rests on genuine human connection, executable habits, and intentional moments. Real impact comes from people, not programs.

This channel argues that sustainable organizational change, especially in education, flows from authentic human connection and the deliberate cultivation of shared vision—not from top-down mandates or quick fixes. Episodes ground this belief in concrete practices: Dr. Kamela Patton identifies five conditions for educational excellence in Collier County's 48,000-student system (shared vision, instructional materials, professional learning, empowered leaders); Dr. Jody Carrington explores how leaders combat loneliness and shame by helping people feel seen; and Chip and Dan Heath's framework shows how small, intentional moments reshape entire trajectories.

Drawn from Principles of Leadership: Essential Leadership… and 2 more

You can't go back and change the beginning, but you can start where you are and change the ending.

C.S. Lewis, cited in Finish Strong episode

By the numbers

66 days

average time to form a habit, per European Journal of Social Psychology

48,000

students in Collier County, Florida school district studied

10 years

potential lifetime screen exposure for current generation

300,000

public-school teachers and staff who left between Feb 2020 and May 2022

What the channel argues

InsightFive conditions drive excellence: shared vision, instructional materials, professional learning, empowered leaders, and collaborative accountability.
InsightFeeling seen and addressing shame are non-negotiable for reconnecting teams and combating the loneliness epidemic.
DataStudents in K-8 grades rebounded in math and science post-pandemic, but students in high-poverty areas remain behind.
DataAt least 300,000 public-school teachers and staff left between February 2020 and May 2022 due to pandemic pressure and burnout.
InsightExecutive functions like cognitive flexibility and impulse control must be woven into daily curriculum to address post-pandemic classroom demands.

What you'll learn

How Collier County, Florida's 48,000-student district built predictable learning outcomes through five foundational conditions rather than mandates alone.
Why small, intentional moments between leaders and team members create lasting ripples that reshape organizational culture and individual trajectories.
How to distinguish between habits that serve growth versus habits that enable avoidance, and why discomfort is a springboard for real change.
What retrieval practice and low-stakes testing reveal about how learning actually sticks versus how test preparation alone fails students.
Why trust is not soft leadership—it is the structural foundation that enables transparency, accountability, and collective ownership of shared vision.

What to do about it

Audit your current leadership model for genuine connection and visibility: Do your people feel seen and heard, or are they receiving systems and policies?
Map the five conditions (shared vision, instructional materials, professional learning, empowered leaders, collaboration) onto your school or organization and identify which are missing or weakest.
Design one intentional moment or ritual per quarter where leaders step outside their role and create space for the kind of belonging that combats shame and loneliness.

Who and what shows up

Dr. Kamela Patton

Education leader, Collier County Schools, Florida

Identifies and articulates five foundational conditions for educational excellence in a 48,000-student district.

Dr. Jody Carrington

Psychologist and author

Frames loneliness and shame as organizational crises and emphasizes that feeling seen is the antidote to disconnection.

Dr. Janell Blunt

Associate professor of psychology and learning, Midwestern university

Research on retrieval practice and low-stakes testing reframes how educators should approach learning retention and student performance.

Dustin Odham

Host and Managing Director, FranklinCovey Education

Consistently frames episodes around the tension between systems and human connection, and models intentional, vulnerable leadership.

Cathy Quiroz Moore

Superintendent, Wake County Public School System, North Carolina

Demonstrates how dual cultural identity and early leadership agency shaped her belief that every student has potential.

Questions this channel answers

Q

What are the foundational conditions that drive consistent learning outcomes and community impact?

Dr. Kamela Patton and Collier County identify five: shared vision, instructional materials, professional learning, empowered leaders, and collaborative accountability.

Principles of Leadership: Essential Leadership Principle…
Q

How do leaders address loneliness and disconnection in their organizations?

Dr. Jody Carrington argues that leaders must help people feel seen, address shame directly, and foster genuine connection—not just manage systems.

How to Lead in a Disconnected World
Q

How long does it actually take to form a lasting habit?

Research published in the European Journal of Social Psychology shows it takes on average 66 days to form a habit.

Atomic Habits in Review: Making Changes that Stick
Q

What made the teacher workforce crisis worse during the pandemic?

According to a Wall Street Journal report cited in the content, at least 300,000 public-school teachers and staff left between February 2020 and May 2022.

The Four Essential Roles of Leadership
Q

How should educators shift their approach to help students learn more effectively?

Dr. Janell Blunt's research on retrieval practice shows educators must move from just getting information into students' heads to helping them retrieve that information when they need it, using low-stakes practice.

Learning that Lasts with Janell Blunt, PhD
Topics:Educational leadership and systems changeBuilding trust and psychological safetyHabit formation and behavioral changePost-pandemic school recovery and equityStudent belonging and mental health
Themes:Connection precedes culture changeSmall, intentional moments reshape trajectoriesHabits and systems require human trust to stick

Industry context

Education institutions and organizations face funding constraints and intensifying competition, making market intelligence and strategic priority-setting increasingly critical for K-12 vendors and leaders.

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