AI in retail

Santé raises $15M for AI sales agents for liquor stores

Liquor store POS and payments platform Santé raised $15M to build AI sales agents.

Open questions in agentic commerce extend beyond the AI model

The hard part of AI shopping is not the agent. It is deciding what an agent may do and who is responsible when something goes wrong.

Agentic AI, sub-30-minute delivery, and shelf robots are rewriting retail operations in 2026

Three retail tech trends that looked promising at the start of 2026 are now operational realities, with Amazon, Walmart, Kohl's, and others deploying concrete s

Agentic AI is rewriting retail operations, and Salesforce's Brunello Cucinelli deal shows how fast

Salesforce's Callimacus deployment at Brunello Cucinelli signals a shift in how enterprise retailers are operationalizing agentic AI at scale.

AI-influenced retail ecommerce is on track to reshape how enterprise merchandisers plan and buy

AI is moving from a back-office tool to a measurable driver of online retail sales, with implications for how operators source and forecast demand.

Instacart's Arpalus acquisition signals AI-driven shelf intelligence is now table stakes for grocery operators

Instacart acquires computer vision firm Arpalus as AI-influenced retail ecommerce accelerates, reshaping what grocery and retail operators must evaluate now.

Zero-click commerce: AI agents set to intermediate $15 trillion in B2B purchases by 2028

Gartner forecasts AI agents will mediate $15T in B2B purchases by 2028. New Adobe data shows AI-referred traffic now converts 42% better than non-AI visits.

Physical Retail’s Next Infrastructure Layer: Item-Level Intelligence with Radar

Physical retail is under pressure to become as measurable and responsive as e-commerce. While retailers have spent years optimizing digital channels with real-time data, store teams have often had to make decisions with incomplete inventory visibility and delayed operational signals. That gap matters because stores still account for 80% of U.S. retail sales, making…

The Art of Evolution: Leading a Founder-Led Brand Into Its Next Chapter with Mary Beth Sheridan

For many retail brands, growth today isn’t just about innovation — it’s about keeping pace with customers whose expectations are evolving in real time, led by younger generations who expect brands to reflect their values and show up with cultural relevance. In fact, recent research from MG2 found that the overwhelming majority of Gen Z…

Agentic AI: Microsoft is Powering the Next Wave of Autonomous, Intelligent Decision-Making

Retailers are moving beyond task automation to deploy AI systems that independently analyze data and make split-second business decisions without human interven

Retail Reimagined: Unpacking the Retail in Box for Small & Medium Retailers

Small retailers across India are leveraging AI and advanced analytics to compete with larger chains and transform their operations

From Home Delivery & Store Pickups to AI Integration: The Key to Embracing Ecommerce for Grocery Retailers

Grocery retailers must modernize their fulfillment strategies and adopt intelligent automation to stay competitive as online shopping reshapes the industry

American Freight’s Open-Box Approach Sets a New Standard in Retail Where Quality and Affordability Go Hand-in-Hand

Recertified returns at steep discounts are reshaping how shoppers balance quality with affordability in today's retail landscape

AI Reshaping the Retail Industry One Personalized Experience at a Time

Retailers are discovering that machine learning algorithms can predict customer preferences with stunning accuracy, fundamentally changing how brands engage sho

Brand Trust and Authenticity: Two Essentials that Will Make AI a Valued Resource in the Unified Retail Experience

Retailers must prioritize trust and authenticity to transform AI from a tool into a customer asset

Staying Competitive in Retail: Future Success Tied to Adoption of Innovative Tech

Retailers that embrace automation, AI, and augmented reality are outpacing competitors left behind by legacy systems

Innovation Through AI is Helping Major Shifts in the Retail Landscape

Retailers face a pivotal choice: harness AI's optimization power to match rapidly evolving consumer demands or risk being left behind

Bridging the Gap Between AI and Retailers

Retailers are using AI to translate product data into the language customers actually search for, unlocking hidden revenue