Retail
Omnichannel strategy, e-commerce tech, and in-store innovation.
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An Inside Look at the Tech Revolutionizing Amazon’s New Stores
E-commerce giant Amazon has been at the center of revolutionary changes in the retail industry since its inception. From the acquisition of Whole Foods providing Amazon Prime customers with a multitude of benefits including same-day grocery delivery, to the expansion of brick and mortar storefronts, Amazon has been hard at work changing the landscape of…
Brick-and-Mortar Retail is Going Mobile
Anyone who has gone to a department store recently has probably noticed checkout counters scattered throughout the store. The idea is to make it easier for customers to make purchases—the point of sale (POS) is more decentralized now than ever, with POS systems located beyond the conventional exit point of a store. Now, new technology…
Who Benefits from Call Recording Internally? with Kevin Levi of OrecX
Call-recording technology is a simple but effective way to provide value to a company from just about any industry, empowering consumer insight, quality control and providing data for important company-wide decisions. On today’s podcast, we’re joined by Kevin Levi, VP of Marketing for OrecX. Last time we spoke on the external benefits of call…
Marketing from the Palm of your Hand with Beibei Dong, Associate Professor of Marketing at Lehigh University
Traditional marketing has evolved; companies no longer are the ones providing value for their customers. Instead, consumers are getting to craft a company’s identity, becoming the value-adders themselves. On today’s podcast from our Digital Marketing University Series, we were joined by Beibei Dong, Associate Professor of Marketing at Lehigh University. She spoke on the…
What Happens When A Retailer Changes Course
On the heels of the recent announcement from Starbucks of a major corporate restructuring, observers are itching to see what kinds of benefits the shakeup will bring for the flagging coffee giant.[1] Not all restructures are alike in their execution or their ultimate payoffs, but they all require a similar mindset that sometimes can be…
Why Food Companies Want You to Make Your Own Meal
The traditional home-cooked meal has forever been changed thanks to the popularity of meal kits. Nine percent of Americans, or 10.5 million households, have purchased a meal kit in the previous six months. Meal kits provide pre-measured ingredients and step-by-step recipes for people to make at-home meals that are restaurant quality but without the price…
Last Mile Delivery Divides Retail Industry
One of the great challenges to a retailer adapting to a seamless omnichannel shopping experience is shipping, and one leg of it in particular. Last mile delivery accounts for the final stretch from a local delivery hub to a customer’s door. Through prophecies of doom and gloom, retail shopping has evolved rather than died out…
TDS CCR-500 Retail Cash Recycler
Cash Room Automation The TDS CCR-500 receives, dispenses, and authenticates all currency and coin. By dispensing pre-programmed till amounts and automating the final till deposit for immediate balance, it shortens the time and reduces the number of employees needed to maintain cash throughout the day. All information is recorded in back-office software for management to…
Data Collection Boosts Retailers, But at What Cost?
A full plate of data is what is fueling retailers’ appetites. With so many ways to collect it related to their customers, it’s a buffet of insight. Retailers are insatiable when it comes to consumer data because they know it delivers results. In a recent Deloitte Digital report, retailers that experienced at least a 10…
How Augmented Reality Is Fixing A $16 Billion Problem In Construction
Augmented and virtual reality technologies have had jaws dropping in consumer and retail experiences for years now. In professional circles, and construction in particular, there is some serious catching up to do. This lag is in spite of demonstrable advantages that using AR and VR before, after, and on the job provides. A handful of…
How Augmented Reality Is Fixing A $16 Billion Problem In Construction
Augmented and virtual reality technologies have had jaws dropping in consumer and retail experiences for years now. In professional circles, and construction in particular, there is some serious catching up to do. This lag is in spite of demonstrable advantages that using AR and VR before, after, and on the job provides. A handful of…
How Automation Is Helping Hospitality Connect With Customers
More and more, businesses are automating the processes that keep their company going. While automation is more often discussed in relation to segments like manufacturing, it has its place in almost every type of business. Hospitality has found its groove with automation, producing a better customer experience and reducing operating costs. Even in an industry…
How Pro AV is Driving a Big Data Revolution
Big Data is a term much like blockchain or cryptocurrency, that is promising to change the way businesses is done across various industries. Very basically, Big Data refers to any massive collection of data points that is too ‘big’ for traditional data processing methods. With mobile and internet technology allowing for the real time tracking…
Your Customer is Your Best Resource with Tony D’Onofrio of TD Insights
The convergence of online and physical retail has shaken up the industry’s landscape, but nowhere has this been more apparent than in the evolution of the customer. As brands learn to thrive in a digital medium, customers take a more active role as brand ambassadors; how will brands capitalize on more connected consumers? To…
How Millennials Are Setting the Market in Hospitality
Hospitality and the Millennial Generation The phrase “millennials are killing” is used as a precursor to a number of brand and store names. Hospitality, as an industry, is not exempt from struggles resulting from the preferences and consumer habits of the millennial generation. To build their millennial customer base, many in the hospitality industry are…
Grocers in the Age of E-Commerce: Who’s Ahead?
Every day new startups are popping up that deliver goods and services to consumers’ front doors. As technology gets more advanced, our lives become exponentially easier. Whether a customer wants to order a case of beer for a tailgate or a box of diapers for a newborn, apps like Postmates and Instacart are revolutionizing the…
Creativity Keeps Retail Leaders On Top
In a corporate culture in which change is the only constant, retailers face the special challenge of adapting to persistent flux in consumer attitudes and behaviors. In other words, it is time to get creative and be wiling to adjust the marketing sails as social needs demand. That is why Starbucks, for example, announced in…
NACS and AvaLAN: Advancing Convenience & Fuel Retailing
There are upwards of 154,000 convenience stores nationwide selling fuel, food and merchandise, serving 160 million customers daily, and garnering 10.8% of total U.S. retail and foodservice sales. With 2,100 retailer and 1,750 supplier members from more than 50 countries, the National Association of Convenience Stores (NACS) advocates for the industry. From motor fuels to…
Retailers Race for Fastest Delivery
Ever since Amazon’s acquisition of Whole Foods and the genesis of same-day, two-hour delivery from the grocery chain, traditional retailers have been scrambling to respond. Last week, Walmart relaunched Jet.com, a company it acquired in 2016, in hopes that it can target an urban market while delivering on its promise to expand same-day shipping services….
What Does the Future Retail Workforce Look Like?
With the growth of artificial intelligence and automation, many American workers remain concerned about the impact these new technologies will have on the future security of their jobs. This threat is especially prominent in the minds of workers in retail, an industry that has seen the business model increasingly focus on the digital space. Even…
Omnichannel Begins a New Retail Revolution
Retail is always evolving to keep pace with the market and consumer expectations. It has reinvented itself hundreds of times since its inception. Now that retail has become so sophisticated with the help of technology, retailers are focused on an omnichannel approach. What is omnichannel retail? This is a shift from traditional marketing, which optimized…
A Look Back on 20 Years of PLAYTIME
Play is a critical component of children’s overall development. PLAYTIME has a long history of understanding the role of imagination, movement, and socialization inherent in play. As the leader in creating functional play environments with architectural accents and customized theming, PLAYTIME is proudly celebrating 20 years of innovation in play environment design. An Idea Is…
Retail Loyalty Programs Benefit More than Just Customers
While each store creates its own unique customer loyalty program, they all have one thing in common –incentivizing purchasing behavior. Members get exclusive discounts or perks in exchange for being a loyal shopper. These programs are built on a simple philosophy – the more customers spend, the more perks they receive. Essentially it pays to…
Watch: SiOnyx’s Aurora at the Outdoor Retailer Show
SiOnyx’s Aurora night vision action camera was a huge hit at the Outdoor Retailer Show in Denver, CO!
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