Retail
Omnichannel strategy, e-commerce tech, and in-store innovation.
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How Can Physical Retail Support Ecommerce Distribution?
Successful business leaders are always looking for the next way to cut costs, maximize profits, and run their company more efficiently. Brick-and-mortar retailers with a significant amount of ecommerce sales experience a huge amount of inefficiencies in their fulfillment and shipping processes. How can they utilize their existing infrastructure — their people, product, and stores…
Captivating Your Audience One Storefront at a Time
Since 2013, Glass-Media has been helping retailers drive foot traffic and engagement with projection-based media. Now layering in QR codes, SMS triggers, gesture and voice, the company has established itself as a sought-after partner for empowering agile and dynamic communication for retailers. On this episode of Retail Refined, host Melissa Gonzalez and Glass-Media CEO…
Gearing Up for an eCommerce-Centric Future
With the COVID-19 pandemic engineering a boom in online shopping and eCommerce and the “new normal” unlikely to bring a reversal in consumers’ willingness to shop remotely, the retail industry is prepping for a fundamental shift unlike any it’s seen before. And Bloomreach is at the forefront of that transition. Bloomreach, which bills itself as a company…
What is Behind Retail’s Bounceback?
The Voice of B2B, Daniel Litwin, was joined by John Kelly to discuss the recovery of the retail industry amid the COVID-19 pandemic. Kelly is the CEO of Zenreach, a walk-through marketing company. Litwin and Kelly first discussed the recovery of the retail industry this year and whether or not a return to pre-COVID foot…
Target’s Business Model Proves More Profitable Than Its Competitors: Business Casual
With the pandemic drastically changing the landscape of retail, America’s largest chains have had to pivot on a dime. So who has emerged as the leader? Judging by profits alone, Target far outperformed its competitors. According to The Motley Fool, Target reported a 9.6% operating margin in the second quarter, compared to the respective 5.5%…
The Importance of Cash Automation in the Grocery Market
Grocery stores have always been an essential business, but in a COVID-19 world, they’ve proven to be even more indispensable as restaurants closed their doors to accommodate social distancing orders. As grocery stores became some of the few businesses open in their areas providing vital resources, they experienced tremendous strain. Store employees and managers had…
Tailoring the AR Experience
With a need for retail that is less reliant on touch, creating immersive ways to test products has become stable stakes. Memomi sits at the forefront of augmented reality and transforming the in-store and online experience by enabling customers to try products virtually and get personalized recommendations based on profile, style and preference. From…
Payless Returns from Bankruptcy as an Online Retailer: Business Casual
Millennials saw another piece of their childhood die off last year when news revealed the reliable back-to-school staple, Payless Shoesource, was filing for bankruptcy. The affordable shoe store chain could not survive the ecommerce boom and shuttered over 2,000 brick and mortar locations. Powered by RedCircle But, an announcement on Tuesday revealed Payless is making…
Epic Games Gets Fortnite Fans to Fight Apple’s App Store: Business Casual
Apple’s products have been so well designed, the company has acquired over a billion users. With that captive audience, Apple keeps users from straying by creating a single point of sale–the app store. The cost of reaching Apple’s consumer base? A 30% commission. Powered by RedCircle Epic Games claims this is a monopoly that squelches…
Closing the Books: A Different Approach for Collection Agencies
John Erickson, President and CEO of IC System, believes there’s a compassionate way to approach the collection agency business. That model leads to higher recoveries and positive outcomes for clients. A lot in the industry has changed in Erickson’s 20-year involvement with collections. Increased regulations, and a re-thinking of the approach, helped reduce some of…
Are you Feeding Retail’s “Nega-hype” Machine?
It’s easy for those in retail and almost any other industry to be negative right now. In fact, it’s always easier to default to negativity. However, that’s a path that can sabotage retail positioning. Spieckerman address the idea of the “nega-hype,” which is rampant right now. This term describes the irrational focus on negatives, which…
The Pandemic Is Forcing Retailers To Be Nimble with Their Space
As the United States grapples with the coronavirus pandemic, virtually the only certainty is that the landscape will shift. That’s certainly true for retailers. First, all stores were closed. Then, some were allowed to open. Others went to curbside pickup or started utilizing contactless payment. Now, exactly how retailers are operating and what they’re…
Retail Pivots as Buyers Shop from Home
No industry has been harder hit by the coronavirus pandemic than retail. So how has retail adapted, and does working-from-home fit into retail work? “Bricks and Clicks” host Jennifer Kaylo Ruscin explores how retail buyers are pivoting to online work and what that looks like for both the buyer and the product seller. She…
Retail Refined: Rebalancing the Physical vs. Digital Experience
Merging the Physical and Digital Worlds: Retail Refined
In a (bring your own device) retail world, the lines between the physical and digital worlds continue to merge thanks to the possibilities of computer vision. In this episode with guest Christian Floerkemeier, CTO and co-founder of Scandit, learn how Scandit is helping retailers automate end-to-end retail operations by moving routine processes and tasks onto…
Get Your Fix: The Art and Science of The Convenience Store. Part 1 of 2
To many consumers, the convenience store represents just that: convenience shopping. But Sumit Kar, Sr. Director of Operations, Vixxo, and Eric Warner, Director of Construction, Vixxo, both know there’s a lot that goes into making the convenience store experience engaging for the customer. Kar and Warner stopped by Get Your Fix for the first…
Get Your Fix: The Art and Science of The Convenience Store. Part 2 of 2.
In the second part of their conversation on the convenience store industry, Sumit Kar, Sr. Director of Operations, Vixxo, and Eric Warner, Director of Construction, Vixxo, focused on some of the science involved in addressing layout and aesthetic challenges of today’s ever-evolving stores. Warner noted the changes in the past ten years in terms…
Why Retail Suppliers Should Stop Stalking the “Usual Suspects”: Spieckerman Speaks Retail
As retail brand marketers, solution providers and platforms set their sights on fourth quarter and 2021, Carol launched her episode series, “8 Mistakes Retail Suppliers Can’t Make.” In the series, Carol takes on the top retail B2B positioning and business development hurdles suppliers experience and provides tactics and takeaways for conquering them once and for…
Get Your Fix: Managing Costs While Maintaining the Customer Experience in the Grocery Store
In this third, and final installment of a conversation on the pandemic’s effect on the grocery store industry, Arin Alexander, VP of Client Relations, Vixxo, and Michael Sutherland, VP of Solutions Architecture, Vixxo, discussed the challenges of maintaining a great grocery shopping experience for the customer while reducing operational costs. In terms of planning…
The Possibilities of Next Generation Technologies with Adaora Udoji of RLab: Retail Refined
Computer vision and advanced algorithmic sensors have changed the possibilities of consumer facing technologies. From augmented reality to virtual reality, kinect technology to motion capture, host Melissa Gonzalez speaks with Adaora Udoji, Director of Corporate Innovation of RLab about the latest trends that are evolving and how COVID is accelerating adoption and testing, as well…
Marking Minute: Why Presco Can Provide More than Its Customers Expect
Presco’s customers often know they can trust the marking company for one aspect of their product line. Whether it’s marking flags or detectable tape, they may have had a partnership for years, but perhaps don’t realize they could get something like tracer wire or barricade tape from Presco, as well. “You can’t assume they…
eBay Offloads Classified Ads Business for Nearly $10 Billion: Business Casual
Powered by RedCircle Online shopping fixture eBay has continued slimming operations, selling its classified ads business to Norwegian retailer Adevinta for nearly $10 billion. This is the latest in a line of similar moves for the company, which split with PayPal in 2015 and offloaded StubHub to Viagogo in 2019. On this Business Casual snippet,…
Taking Off Turkey Day: Walmart Closing on Thanksgiving for First Time Ever: Business Casual
Powered by RedCircle The biggest private employer in the United States just announced an unheard-of initiative. For the first time ever, Walmart will close stores on Thanksgiving Day, breaking a tradition of beginning Black Friday deals on Turkey Day and offering employees the chance to be with their families in what’s been a trying year…
6 Ways to Win on eComm: Bricks and Clicks
Today I’m interviewing Betsy McGinn of McGinn eComm, former ecommerce director for Seventh Generation, and other various capacities at some of the world’s largest food CPG’s like Hain Celestial Group and Tazo Tea. With over a decade of eComm CPG experience, Betsy authored The Amazon Roadmap book (available on Amazon!), and serves as a…
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