Retail
Omnichannel strategy, e-commerce tech, and in-store innovation.
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Cooler News: The State of Robotics in Grocery Markets
To get a clearer picture of technology innovations and solutions in robotics in the grocery delivery and fulfillment space, Cooler News tapped Joe McMenamin, Director of eCommerce at KPS Global, for some perspective. A major reason why this conversation is relevant today is the pandemic’s disruption in the grocery industry and the increasing need…
What the Toilet Paper Shortage Revealed About the Realities of Manufacturing
This year has proven to be remarkable in many ways. March 2020 was memorable in how it gave the world a glimpse into the workings of the supply chain. As the coronavirus began spreading and taking hold in the U.S., consumers flocked to their favorite big-box retailers and grocery stores to stock up on food…
Thinking Differently About the “Package Journey”
Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest names to understand the brand strategies that will define the next decade in retail. In an increasingly contactless world where eCommerce and fulfillment have become crucial to a…
How Businesses Can Comply with the California Consumer Privacy Act (CCPA): Live Learning
The California Consumer Privacy Act (CCPA) is often misunderstood or misinterprieted, and any business collecting personal information from California residents may need to comply with the CCPA. Join Jeffrey Glassman, a Partner at Ervin Cohen & Jessup, for an in depth course covering three main points: – Understanding consumer rights regarding CCPA – Evaluating business…
Reshaping Black Friday
Jennifer Kaylo Ruscin guides retailers to be the hero and navigate the industry’s biggest B2B challenges online and offline. COVID-19 continues to reshape how people shop, and in turn, it’s sure to reshape traditions this holiday season. Let’s Talk Thanksgiving and Holiday Celebrations According to Butterball, the number of consumers who plan to host extended…
France Postpones Black Friday Sales in an Effort to Aid Small Business Sales
The French government has collaborated with commerce, ecommerce, and supermarket representatives to push back Black Friday sales while France is still under strict COVID lockdown. The delay will level the playing field between large “essential” retailers, and small “non-essential” businesses as consumers spend during the holidays. According to the Associated Press, France’s Economy Minister,…
Slow Retail Sales Forecast a Tame Holiday Season
Retail sales were up in September but just barely, according to reports by NPR. A .3% gain fell short of the .5% projections. Shoppers are cautiously entering brick and mortar stores again, but record unemployment leaves little discretionary income and non-necessity purchases are largely being put off. What is normally a banner time of year…
Does Your Co-Packing Equipment Offer the Flexibility You Need?
Co-packing has emerged as the missing link to consumer packaged goods (CPG) processes. With one-third of food manufacturers leasing their facilities, space comes at a premium. Now that retailers have built robust e-commerce systems to offer more of the sizes, flavors and styles consumers want, it creates additional challenges for the makers of CPGs. There…
Proud, Productive and Priceless: How Unlocking the Power of People Will Reignite Retail
As retailers re-imagine brick and mortar, stores are once again at the center of the action. But what about the people who power the action, store associates? They can get left out of the conversation as technology and automation grab attention, yet these front-line workers are critical to retailers’ success across every channel. Carol’s…
What’s Next for the Future of Digital Payments and Customer Trust?
Seemingly overnight, the landscape of commerce, hospitality and retail changed in 2020. According to a study conducted by FreedomPay, U.S. eCommerce has seen “10 years of growth in just three months.” The simple art of the transaction became an enormous struggle for people and businesses all over the world. As a result, touchless technology and…
Can RFID Help Truly Track In-Store Attribution?
Retailers have been investing in technology for some time, but now they must embrace digital transformation. While retailers were on a track, the pandemic accelerated that significantly. So, how are retailers faring with their digital landscape? Retail technology expert Ashley Burkle, Senior Manager of Retail at Impinj, shared her expertise. Impini, a RAIN RFID…
How to Solve Manufacturing Changeover Challenges in Food and Beverage
New products hit store shelves each day, with up to 21,000 new food and beverage products released in a year. That doesn’t account for the new package sizes and packaging designs that brands develop and launch to keep up with ever-evolving consumer demand. As the marketing and development continue to innovate and tailor products to the…
5 Ways Brands Can Prepare for Holiday Sales
An unpredictable year calls for an unpredictable holiday season. This week host Jennifer Kaylo Ruscin sits down with Marketing and Analytics Expert Bill Sinacore to discuss how retailers can prepare for the holiday season. More Sale Items, More Often Sinacore has seen up to a 20% decrease on discretionary spending due to the higher unemployment rate…
The Digitization of Offline Retail: Taking Your Store Online
MarketScale’s Retail Refined, with host Melissa Gonzalez, is leading the discussion around retail in the new normal and beyond — and it’s going live. On this live episode, Gonzalez will be joined by Radius8 CEO and Founder Sandeep Bhanote, DeepNorth AI CEO and Co-Founder Rohan Sanil and Pilot Consulting Founder Ken Pilot, who will…
Reimagining The Brick & Mortar Customer Experience In A Digital World
The retail landscape is always evolving, and eCommerce has fueled sales and revolutionized how we shop. However, many consumers still love the experience of shopping in store. Brands were always striving to make that experience one to remember, leaning heavily on strategic facility management and merchandising. Then the pandemic hit and caused a shift to…
Forging Relationships and Experiences Across Borders
Cross-border commerce is heating up! Chinese consumers want unfettered access to authentic and unique brands and according to recent studies, 43% are confident about an economic recovery occurring next year. Joe Crawford is the U.S. president and co-founder of Avocado, a soon-to-be-launched digital platform and app that promises to unlock the opportunity. In this interview…
Forter and FreedomPay Partner to Connect Merchants and Banks Across a Global Network to Fight Fraud and Reduce False Declines
New York – October 28, 2020 – Forter, the leader in e-commerce fraud prevention, today announced a partnership with FreedomPay, a global leader in Next Level Commerce™, establishing the first joint network for online merchants and banks to instantaneously block fraud and enable legitimate consumers to operate freely. This addresses a major issue where multiple players (the…
How to Leverage IoT Solutions While Remaining Human-Centric
On this episode of Retail Refined with host Melissa Gonzalez, Lenovo Design Strategy Leader – Commercial IoT Group Rebecca Horton dove into her mission to help industries power intelligent transformations without losing sight of companies’ ability to be human-centric and purpose-driven. The Commercial IoT Group at Lenovo is, as Horton puts it, really a…
Managing Fraud Risk During the eCommerce Boom
On this episode of Next Level Commerce, a FreedomPay podcast, Forter CMO Angela Whiteford joined host Daniel Litwin to explore how retailers everywhere are working to address growing security concerns cropping up in the wake of a COVID-driven eCommerce explosion. Because so many consumers are looking to interact with brands and make purchases…
Leading Fintech Companies Predict Phenomenal Growth in Contactless Cards and Touchless Commerce across America in 2021
Join some of the nation’s top innovative tech leaders October 29th 3pm ET as we discuss the future of payments in America and how to enable the nation’s economic recovery. October 27, 2020 – Philadelphia, Pennsylvania – With brick and mortar retail, hospitality, sports and entertainment at a standstill, many business leaders, owners, operators, and…
Diversify or Die: Now is Not the Time to Narrow Your Options
As retail brand marketers, solution providers and platforms set their sights on fourth quarter and 2021, Carol launched her episode series, “8 Mistakes Retail Suppliers Can’t Make.” In the series, Carol takes on the top retail B2B positioning and business development hurdles suppliers experience and provides tactics and takeaways for conquering them once and for…
Driving Sales in the Era of Remote Communication
On this episode of Retail Refined, host Melissa Gonzalez was joined by Leigh Sevin, Co-Founder of Endear, for a topical discussion – how can salespeople reach customers and drive new business when face-to-face interaction isn’t possible? Endear helps retail teams make sales over text and email and to build meaningful relationships with customers that…
Which Technology Integrations Will Ease Your Customers Pain Points?
As we edge in on 2021, one thing Retail Refined host Melissa Gonzalez knows for sure is that the consumer is forever changed. Even as a new year dawns, companies will still be scrambling to understand how consumer behaviors have evolved this past year. Retail Refined was launched earlier this year as a way to…
Technological Changes on the Horizon in Cash Management
Largely spurred on by the COVID-19 pandemic and its impact, every industry the world over is searching for ways to use technological solutions to adapt and maintain agility as a new normal begins and reopening commences. The cash management industry is no different. Even in the essentially immediate term of just the next six months,…
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