Retail
Omnichannel strategy, e-commerce tech, and in-store innovation.
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Location Analytics Are Reshaping Offline Retail’s Future
Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest names to understand the brand strategies that will define the next decade in retail. Data-driven retail delivers insights that lead to better decision-making. On the digital side, retailers…
The Blending of Brick-and-Mortar and Online and the Rise of ‘Dark Stores’
Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest names to understand the brand strategies that will define the next decade in retail. Steve Hornyak oversees Fabric’s global sales, marketing, business development and customer success business functions. He…
2020 US Retail Imports Exceeded Expectation Amid Pandemic
Even with retail struggling through a difficult 2020 in the wake of the COVID-19 pandemic, a monthly Global Port Tracker report, published by NRF and Hackett Associates, suggests that the United States may still set records for retail imports. These imports are measured in Twenty-Foot Equivalent Units, or TEU, which equal roughly one shipping…
How Personalization and Supply Chain Efficiency are Driving Retail Resurgence
Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest names to understand the brand strategies that will define the next decade in retail. Melissa Gonzalez, host of MarketScale’s Retail Refined, knows what’s at the top of everyone in the…
Albertsons Cuts its Delivery Workforce: What This Means for Gig Workers & Grocers
The second largest grocery chain in the U.S., Albertsons, has officially ended its in-house delivery program for select locations, with plans to partner with third-party delivery programs like DoorDash. This comes after a major push from Albertsons to classify grocery workers as “first responders” during the pandemic. Though some delivery workers may get transitioned to…
The Future of Retail, Gaming and Entertainment
When looking at the future of retail, gaming and entertainment, there is a significant opportunity for these industries to evolve, grow and leverage emerging technologies. On this episode of To the Edge and Beyond, Cheol Kim, General Manager of Intel IOT Retail, Gaming and Entertainment offers a look ahead. In the realm of retail,…
Frictionless Solutions for the Future of Retail
The future of retail is being built daily, but one thing is practically certain – as a continuation of pre-pandemic trends and in the wake of COVID-19, consumers will be on the lookout for frictionless experiences. In this episode of To The Edge and Beyond, the host Tyler Kern explores the use cases Intel’s…
How Big Data Changed Fulfillment and Inventory in Retail
Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest names to understand the brand strategies that will define the next decade in retail. Retailers learned many lessons in 2020 relating to the “new” in-store experience. This knowledge now shines…
Revolutionizing Retail Through Digital Integration
Trevor Sumner, CEO of Perch, a leader in interactive product engagement and marketing retail displays, knows the future success of retail in-store shopping requires integrating today’s digital technologies. Those retailers who think about the holistic shopping experience will come out on top. Sumner offered up his take on the retail trends happening during the pandemic…
What a 360-Degree, Direct-to-Consumer Strategy Looks like in 2021
Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest names to understand the brand strategies that will define the next decade in retail. If there is anything recent events have taught us, it’s that being adaptable is…
How Brick & Mortars Should Prepare for 2021
Seeming to spare no one in its path of devastation, the coronavirus not only brought about health concerns for populations around the world, it’s wreaked havoc on the traditional brick and mortar landscape, with many filing bankruptcy and more than 8,000 retail locations going dark for good. In an industry where trends are constantly shifting…
New Data Shows Downtrend in Brick and Mortar Holding into 2021
Shopping in the modern world looks much different now than it did at the beginning of the year. In fact, numbers were up before the pandemic. Looking to the end of 2020, dramatic downturns are holding steady for brick and mortar. Discussing these data points today with Daniel Litwin is John Kelly, CEO of Zenreach. Zenreach’s data suggests that…
Navigating Price Increases in Retail and Big-Box Stores
Jennifer Kaylo Ruscin guides retailers to be the hero and navigate the industry’s biggest B2B challenges online and offline. Bricks and Clicks lives on the cutting edge of retail, and host Jennifer Kaylo Ruscin shared some insights on the latest episode about getting price increases accepted and avoiding dreaded store counts with easy-to-avoid stumbles. Kaylo…
How FedEx and Walmart are Taking the Sting Out of Returns this Holiday Season
Walmart and FedEx are teaming up this holiday season to try to take the sting out of the returns process. Now, everyone knows that feeling of opening a gift from a well-meaning friend or relative and it’s just not something you want or need. You think to yourself that “it’s fine, I’ll just return…
What Can Retailers Expect in 2021?
Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest names to understand the brand strategies that will define the next decade in retail. What lessons can retailers and brands look back on this year to make 2021…
Best Practices for Truck Rental and Self-Storage
Carol Mixon-Krendl, President of SkilCheck Services, began her journey into the self-storage industry in 1984. Over that time, and through myriad other industries, including real estate, RV parks, auto repair and call centers, Krendl picked up more than her fair share of stories and tales. Mixon-Krendl and CJ Stratte, Marketing Director for On The…
UPS & FedEx Limit Shipments During Holiday Season
With a shopping season like no other, eCommerce is booming, which means a tremendous strain on logistics and delivery. In an attempt to manage demand, UPS and FEDEX worked out plans with their biggest customers that set limits on daily pickups, according to a Wall Street Journal article. Should a shipper exceed this, the carriers must…
Will We See the Return of Crowded Stores?
The coronavirus pandemic has transformed the way people dine, shop, and wait in line at local establishments. However, what shifts in consumer behavior will remain in a post-pandemic world, and what can businesses do now to adapt to them? The Voice of B2B, Daniel Litwin meets with Spandana Nakka, the CEO of Sleek and…
Tips and Tricks on the Facilities Side of The Convenience Store
Convenience stores, for the most part, have remained open during the pandemic. But with travel light and many working and learning remotely, sales are spiraling downward. Sumit Kar, Sr. Director of Operations, and Matt Wholley, Sr. Director of Client Relations at Vixxo, know managing facilities during this unprecedented time can be a maneuvering balancing…
6 Ways that Manufacturers can Reduce Changeover Downtime
Reducing downtime during changeover is a goal that any cost-conscious manufacturer would pursue. The reality of today’s market is there’s a great variety of products and sizes to meet consumer demands. It’s becoming more common for retailers to set specific requirements about the material and packing methods used, such as shelf-ready packaging. That means the…
A Journey Through Today’s Retail Trends
Which trends will help retailers succeed during the pandemic and onward? And what can retailers do to create great customer experiences during a challenging environment? John Federman, CEO of JRNI, a leading organization in experiential relationship, shared his thoughts and the results of JRNI’s Rewriting the Rules of Retail Engagement Research study. There is much…
How CPG Manufacturers can Regain Efficiency
The realities of today’s market for consumer packaged goods (CPGs) are all about meeting the needs of a diverse and fragmented public. It’s not enough to box up your core product and ship identically packed boxes to retailers. Wholesalers, big box stores, dollar stores and convenience stores all have specific requirements, from the size of…
eCommerce Puts Strain on Supply Chain
Holiday shopping season is here, and just like everything else in 2020, it looks very different. The pandemic has caused an explosion in eCommerce shopping. In fact, new data from IBM’s U.S. Retail Index reports the pandemic accelerated the shift away from physical stores to digital shopping by roughly five years. With more online shopping comes…
Despite the Economic Strain of the Pandemic, Holiday Retail Sales are Expected to Grow
Despite a rough economic year for everyone, retail sales during the holidays are expected to keep pace, even surpass, growth trends of previous years. According to the Associated Press, the National Retail Federation made this prediction recently to account for the uncertainty of shutdowns caused by the pandemic. For essential businesses like big-box stores,…
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