Retail
Omnichannel strategy, e-commerce tech, and in-store innovation.
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What Makes a Modern Merchant?
What traits do today’s modern merchants need to succeed in an environment where technology and behavior shift more rapidly than ever? Julie Pike, Chief Merchant at Bonobos, and Angelo Ng, Chief Merchant Officer and SVP of Wolverine Worldwide, joined host Grant Barth to provide their insights and expert knowledge on the situation. No matter the…
Will Stores Carve Out More Space for Ecommerce Fulfillment?
Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest names to understand the brand strategies that will define the next decade in retail. Over the past year, ecommerce and online shopping, as well as BOPIS, saw a significant bump. Now,…
How Brick and Mortar Stores Will Personalize the Guest Experience
Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest names to understand the brand strategies that will define the next decade in retail. With customer expectations higher than ever before, will brick-and-mortar stores lean more heavily into personalizing the guest…
Are Smaller Stores and Personalized Service the Future of Fashion?
Whether you’re an integrator, a designer or simply a label-defying creative, the EXPERIENCE is everything. Host Bryan Meszaros explores the story behind the exhibit to understand how a carefully crafted experience traps into the human experience to connect people to place. Shoppers are increasingly turning to online shopping experiences, as in-store experiences are becoming…
Top Retailers Gathered at Tango’s “Location Is Everything” Summit
Tango hosted a virtual “Location Is Everything “summit on July 20 and 21 on the way the retail and restaurant industries transformed during the pandemic. Joining Host Tyler Kern on MarketScale TV to discuss the event is Bart Waldeck, Tango’s CMO and SVP of Product Development. Tango is a leader in store lifecycle management…
Do Exceptional Retail Experiences Actually Drive Profit?
Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest names to understand the brand strategies that will define the next decade in retail. Customer experience is a priority for any retail space. Understanding their behaviors and identifying opportunities helps…
What are the Details Behind Apple’s Forthcoming ‘Buy Now, Pay Later’ Service?
Apple Inc. is working on a new service that will let consumers pay for any Apple Pay purchase in installments over time, rivaling the “buy now, pay later” offerings popularized by services from Affirm Holdings Inc. and PayPal Holdings Inc. Watch below for more details on the upcoming offering. “The interesting part here is you can…
Will Flexible Work be a Permanent Part of the Retail Landscape?
Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest names to understand the brand strategies that will define the next decade in retail. Flexible work schedules and work-life balance were a thing before the pandemic, but COVID-19 accelerated the…
Holistic Customer Support for the Fueling Industry
From convenience store chains to fleets, companies in this industry deploy a wide range of specialized projects, software, and operations to ensure success. Titan Cloud’s Chief Revenue Officer, John Donnelly, gathered a panel of Titan Cloud experts and industry professionals from the c-store and fueling sectors to dive into the enterprise support needed to make…
Weaver Beyond the Numbers Real Estate Edition: What Is Reverse Logistics, and How Can You Navigate It?
Weaver’s Rob Nowak, Partner, Tax Services, and Howard Altshuler, Partner-in-Charge, Real Estate Services, know many logistical challenges come into play when ordering something online. But what barriers exist on the backend for returning those online purchases? Nowak and Altshuler discussed the world of reverse logistics to see if they could figure out what goes on…
Emerging Trends of the New Normal Shopper
With signs pointing towards a slowing of the pandemic, the spotlight is on the emerging trends and patterns taking hold in the era of the new normal shopper. To make sense of these trends and gain better knowledge and understanding of where retail will shift and what it needs to do to capitalize on new…
How To Solve The Online Conversion Arithmetic
Designed for retail leaders and lovers alike, Retail Refined explores the in-store technology of the future, challenges the industry’s preconceived notions, and brings together retail’s biggest names to understand the brand strategies that will define the next decade in retail. Connecting consumers to products they want to buy can sometimes be a complicated venture. Converting a…
Exploring Jeff Bezos’ Final Days as Amazon CEO
Amazon Founder Jeff Bezos has officially stepped down as the active CEO of the retail giant. Tune in to hear Bloomberg’s Matt Day describe what Jeff Bezos’ last days as the CEO of Amazon were like as he handed the baton off to Andy Jassy. Host: So, gosh, Matt, I mean, where do we…
Apple to Test Hybrid Work From Store and Home for Retail Staff
(Bloomberg) — Apple Inc. plans to test a hybrid in-store and work-from-home arrangement for retail employees, acknowledging that consumers may continue to prefer online shopping even as the pandemic eases, according to people with knowledge of the matter. The Cupertino, California-based technology giant will begin a pilot program later this year dubbed “Retail Flex” with…
Carmakers Learn to Live With Chip Shortage: Auto Sales Update
(Bloomberg) — Automakers’ sales soared in the second quarter as resurgent consumers snapped up sport utility vehicles and pickups, but thin inventories created by the global semiconductor shortage are tempering the pace of the industry’s recovery. General Motors Co., Toyota Motor Corp. and others said Thursday that their sales soared in the most recent quarter,…
Cost-Effectively Deploying Edge Computing Technologies to Convenience Stores
When you think of the challenges that a convenience store owner or operator faces, bleeding-edge technology may not seem high on the priority list. Traditionally, the convenience store industry is conservative in its approach to early technology adoption due to slim margins and aggressive competition. But challenges during the coronavirus have brought technology, innovation,…
What Impact Does Inventory Accuracy Have on Retail Sales and Loss?
The accuracy of inventory can quickly degrade when it comes to retailers, particularly those with many stores. That makes inventory accuracy critical, especially considering that companies have invested heavily in omnichannel methods and adapted their strategies to meet consumer demand. On this episode of Keeping Count, a podcast from the inventory experts at Datascan, host…
What Makes Customers Want To Come Back to Your Store?
Pauline Bellocq is the Los Angeles Director for IWD. “I want to talk to you about the store experience after COVID and how this sensory crisis has changed the store experience for what, I think, is going to be the better. So, first of all, as we all know, the retail industry has taken a…
Appointments Are a Key Business Investment in the Experience Economy
Businesses already recognized the importance of appointments as an experience driver for customers and prospects before the pandemic. Once the pandemic hit, however, the need and desire for appointments accelerated, and companies now see the ability to pre-book or schedule meetings as an integral part of providing personalized service to consumers. John Federman, CEO of…
Can Instacart Make its Automation Vision a Reality?
Some businesses found themselves as well positioned as they could have been for the disruption left in the wake of the COVID-19 pandemic. As the world shifted to remote interaction and online shopping, companies like Instacart that offer grocery delivery fit right into what quickly became a new way of life. However, with the world…
How The Cloudification of the Edge is Transforming The Retail Industry
It’s a frustration many customers have encountered. After going online to see if a certain product or style is in stock, it’s time to head to the store and pick it up. But then, when you’re there, the item isn’t. That could be changing, said Eshe Pickett, Software Architect for the Intel Internet of Things…
Walmart Announces Partnership with DroneUp to Make Mass Drone Deliveries a Reality
Bentonville, AR – Retail giant Walmart recently announced a partnership with DroneUp intended to make it the premier retailer for drone deliveries. The partnership backs up a similar joining in April of the retailer and Cruise, an all-electric autonomous vehicle company, that will also change the delivery landscape. The drone program will begin to…
Decoding the Divide: Exploring the Distinctions Between Commercial and Retail Scooters in Micro-Mobility
Tony discusses the key differences between commercial scooters and retail scooters in the micro-mobility industry. Commercial scooters are generally larger and more durable, designed to withstand the rigors of street use and potential abuse. On the other hand, retail scooters are lighter, easier to handle, and intended for personal use. He also mentions that…
How Spec’s Elevated Its Mobile Ordering Experience
How much do conducting an orchestra and running a chain of wine and spirits retailers have in common? As it turns out, quite a lot – just ask John Rydman, CEO or Spec’s Liquor. “People who are involved in music learn a different level of concentration,” he said. “They can think through things differently. ……
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