Retail
Omnichannel strategy, e-commerce tech, and in-store innovation.
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Try Before You Buy Retail with Donny Ouyang
In this episode of What Just Happened, host Christine Russo invites guest Donny Ouyang, CEO of Blackcart, to chat about his company and its try before you buy SaaS solution. The try before you buy software solution is a fairly new concept for the industry. But as retailers like Londre try it on, Ouyang…
Are Payment Processing Fees Negatively Impacting Small Businesses?
Payment processing fees are becoming a source of discontent for many small business owners. In today’s world, customers often have the opportunity to make store purchases through a variety of options. Because card and mobile payments are extremely common now, a lot of businesses have adopted payment processing technology to provide that option and…
AI Developing a Green Thumb for Retail: How AI in Retail Can Lead to Sustainability
AI solutions are popping up everywhere in retail, from self-driving robot delivery to augmented reality shopping experiences. But could today’s technology advancements also bring the retail industry closer to its sustainability goals? AI in retail goes beyond the shopping experience by changing the customer journey to make better, more accurate online shopping decisions, leading…
Live Shopping Gets Shown the Door at Instagram
It wasn’t so long ago that Instagram viewership was skyrocketing every quarter, and advertisers looked to the social media platform for live content monetization opportunities. Life’s a bit different in 2023. User acquisition is plateauing for the app with only 15 million new users added between Q3 and Q4 2022 (previous quarterly increases since…
Revealing the Future of Retail: Revolutionizing Insights Live from NRF
How Retailers are Revolutionizing Customer Experience with Cutting-Edge Holographic Technology
Self-Driving Robots Deliver the Goods for Several Retailers. Should It Become an Industry Standard?
More and more retailers, from apparel outlets to grocers and c-stores, are experimenting with robot delivery methods for last-mile customer convenience in order to solve delivery inefficiencies. According to reporting out of Restaurant Dive, gig delivery company Postmates found that over the course of seven years, the company delivered 90% of its orders by car…
Even With Mass Retail Industry Layoffs, Retailers Should Improve Hiring and Retention Strategies
Talks of an impending recession have been looming the past year, and several industries have been experiencing sales dips, including the retail industry. The demand for retail and ecommerce products that spiked during COVID and more recently during the 2022 holiday season is hitting a lull now, with department stores like Nordstrom experiencing declining…
Why Are Ransomware Attacks on Retail So Common?
We’ve all seen those suspicious emails that show up in our inboxes: “Is this picture of you?” they’ll ask, as we hover over that link for just a moment. Now more than ever, companies are aware and preparing for digital threats and data breaches. Despite that, or perhaps because of it, year after year both…
Influencer Fatigue and Deinfluencing Hashtags Show Gen Z’s Ability to Sniff Out Inauthentic Content
If you’re growing weary of the constant bombardment of paid content and sponsored posts on social media, chances are you’re not alone. Market research firm GWI found that Gen Z’s engagement with influencers has fallen by 12% since 2020. And now, terms like influencer fatigue and deinfluencing are growing in popularity as consumers share…
How Retailers are Staying Ahead: The Evolution of Personalized Signage
The Private-Label Grocery Market
In 2021, overall private-label brand dollar share grew 1% and hit a record $199 billion in all U.S. retail channels. Phillip Russo, Founder of Global Retail Brands Magazine, tracks the trends in the private-label market. He spoke with Christine Russo, the host of What Just Happened, on the factors leading to the growth of private-label…
How Vision Checkout Can Drive Higher Levels of Customer Satisfaction
The retail industry always sees a multitude of changes thanks to customer demands and needs, as well as technological advances that have improved how people shop. During the start of the COVID-19 pandemic, there was a huge shift to online shopping. But with lockdowns over in most places, there’s been another shift. Retailers routinely…
How Retailers are Using Computer Vision and AI to Solve the Footwear Fit Challenge
Why Internal DEI is Key to Building Trust and Loyalty for Retailers
In recent years, retailers have been under increasing pressure to embrace diversity, equity, and inclusion in the business sector. This is not just a matter of social responsibility, but also a strategic imperative. As consumers become more socially conscious, they are looking to support brands that share their values. In order to build trust…
What Does a Potential Antitrust Lawsuit Against Amazon Mean for Sellers and Consumers?
U.S. regulators are preparing to drag Amazon through the jungle; Amazon is apparently the target of an antitrust lawsuit prepared by the U.S. Federal Trade Commission (FTC). The Wall Street Journal first reported on this potential legal action, which is anticipated to target a variety of Amazon’s business practices, however it’s still unclear what…
The Rise of Supplier Diversity in Retail: Promoting Inclusion and Innovation
Supplier diversity is a concept that has gained increasing importance in recent years, particularly in the retail sector. The idea is simple: by increasing the number of diverse suppliers that a company does business with, it can promote diversity in its supply chain and, by extension, the broader economy. Shipt, a leading online grocery…
2023’s Mobile App Trends Signal Big Expansion for Augmented Reality in Retail
Several trends in mobile app development for 2023 include wider adoption of artificial intelligence (AI), machine learning (ML), cloud-based applications, wearable devices, and augmented reality (AR). Leading this growth in adoption is the advancement of technology that makes these innovations more affordable for developers. As creating augmented reality solutions becomes more accessible, the onus…
How are Convenience Stores Meeting Energy Efficiency Goals?
Convenience stores (or C Stores) remain a vital necessity for many consumers. In today’s world, convenience stores are designed to be open everyday at all hours, and they are also expected to have all types of items a shopper might need. But with 24/7 operations throughout the year, this means convenient locations are using up…
2023 is Mobile AR Advertising’s Spotlight Moment in Retail
In 2023, Insider Intelligence predicts the number of augmented reality (AR) users in the U.S. will reach 97.1 million and continue upward through 2025. So, is this the year mobile AR takes the advertising spotlight? And what function could it play in retail? According to Insider Intelligence’s forecast, U.S. companies plan to spend big…
SmartAudit Insights 3 of 4
Gain valuable insights into the power of SmartAudit Insights through this customer testimonial video. Listen as a satisfied customer shares their experience of how this innovative tool revolutionized their auditing process. Discover how SmartAudit Insights eliminates the need for manual consolidation of multiple audits across various stores, providing a breakdown of crucial information in a…
Busted: DTiQ’s Innovative Tech Foils Counterfeit Cash Scam at Fast Food Joint
With their cutting-edge intelligent video-based surveillance and loss prevention services, DTiQ has emerged as the world’s leading provider in the space. This video shows a scenario at a fast food business utilizing DTiQ’s services, where a customer attempted to make a purchase using counterfeit money. With the help of DTiQ’s product called 360iQ, which provides…
How AI Video Analytics is Helping Retailers Deliver Better In-Person Experiences
In this episode of Retail Refined, host Melissa Gonzalez, Principal at MG2/ Founder of The Lionesque Group sits down with Tracy Benaman, Deep North VP of Retail Sales, at NRF’s Big Show to discuss how AI video analytics is revolutionizing the retail industry. Tracy shares how retailers are using AI video analytics to gain valuable…
Crime-Related Retail Closures Soared in 2022. Is Closing Shop the Right Solution?
There are rising concerns about increasing crime rates the past couple of years in the U.S., and the retail industry is no stranger to this. In fact, the 2022 National Retail Security Survey revealed a 26.5 percent increase in organized retail crime (ORC), according to the National Retail Foundation. How are retailers reacting? Some, like…
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