Skip to content
MarketScale
‹ Back to IndustriesHealthcare

Value-based care reaches a quarter of revenue at 30% of surveyed health organizations

Wolters Kluwer Health argues value-based care software is judged on whether customers hit incentive thresholds and avoid penalties. A Fierce Healthcare-reported survey it cites puts value-based care at a quarter or more of revenue for 30% of organizations. The analysis is a vendor publication that ends by pitching its own UpToDate Connect API.

This story was produced through MarketScale. See how Healthcare teams put it to work with Executive Thought Leadership.

By MarketScale Newsroom · Wolters KluwerUptodate ConnectValue-based CareClinical Decision Support
Share
Learn this in 60 seconds

Key facts, context, and what it means, in one minute.

:60
0:001:00
Value-based care reaches a quarter of revenue at 30% of surveyed health organizations

Key takeaways

01

The sharper question for any population health or care coordination platform is whether it changes what a clinician does at the moment of decision, or only reports afterward what happened. Wolters Kluwer's reading of the evidence is that many platforms still struggle with the first.

02

Vendors selling into value-based contracts now face a build-or-license decision on clinical content, because Wolters Kluwer names current, trusted content, consistent clinician adoption across sites, and a traceable link from guidance to quality metrics as the three hard problems.

Get featured

Want to get featured in MarketScale Healthcare?

Create a free MarketScale workspace and get your company's expertise featured across our Healthcare coverage. No credit card, no demo required.

Start free

Value-based care accounts for at least a quarter of revenue at 30% of healthcare organizations surveyed, and more than 60% of respondents expected their value-based revenue to be higher in 2025 than in 2024, according to a survey reported by Fierce Healthcare. Wolters Kluwer Health put those two figures at the top of an analysis published November 3, 2025, and built an argument on them: the software sold into these contracts is now judged on whether the customer hit its incentive thresholds and avoided its penalties.

That is a different test from the one most clinical software was built to pass. Under fee-for-service, payment followed volume. In a value-based contract, as Wolters Kluwer frames it, payment follows outcomes, quality scores and cost reductions, which means the vendor's scorecard is the customer's quality scorecard.

In a value-based contract, the vendor's scorecard is the customer's quality scorecard.

What a quarter of revenue at risk demands from the reporting stack

Getting paid under a value-based model in the U.S. requires systems that capture outcomes data, track benchmarks, secure information and produce the documentation regulators expect, according to Wolters Kluwer. None of that is new work for a health system. What changes at the 25% mark is how much of the organization's income depends on doing it well.

A quarter of revenue is a useful dividing line, and that reading is ours rather than the survey's. Below it, value-based reporting can plausibly run as a side project owned by a quality team. At or above it, the outcomes-capture and documentation stack is revenue infrastructure, and the CIO who signs off on it is signing off on a share of the top line.

For a health system at or past that line, the question to put to a vendor shifts. It is no longer whether the platform can produce a quality report, but whether the methodology behind that report can survive a payer's audit. Wolters Kluwer makes the same point from the vendor side, listing transparent methodology as a requirement for withstanding payer and regulatory scrutiny.

The yardstick underneath all of this is older than the software. A 2017 paper in Cureus by Ikhwanuliman Putera defined value as the health outcomes that matter to patients relative to the cost of achieving them, measured across a full cycle of care, and listed enabling health information technology among the transformations providers would have to make to deliver it.

Six documented jobs, and the one platforms still struggle with

Wolters Kluwer leans on a systematic literature review published in the journal Digital Health to describe where digital tools have shown consistent value in value-based programs. The review, as summarized in the Wolters Kluwer analysis, groups that value into six areas.

  • Identifying patients and stratifying them by risk
  • Monitoring patients remotely and supporting their self-management
  • Coordinating care
  • Measuring outcomes, both for internal performance tracking and for external reporting
  • Advancing health equity and reaching more patients
  • Interoperability and governance

The same body of evidence carries a caveat. Wolters Kluwer reports that studies find digital tools are key facilitators of successful value-based programs, contributing to cost savings, quality improvements and better patient experience, but that many value-based platforms struggle to support standardized care. Five of the six jobs above are about measuring and organizing. Only one, and only indirectly, is about changing what a clinician does.

A 2025 viewpoint in JMIR Medical Informatics by Lan Zhang, Christopher Bullen and Jinsong Chen reaches a similar place from a different direction. The authors describe digital platforms in tertiary hospitals that use patient-reported outcome measures to guide treatment, and they name stakeholder engagement and the standardization of those measures as the hard parts of implementation, closing with a call for interoperability and standardization across stakeholders.

Put the two together and a sharper evaluation question emerges for anyone weighing a population health or care coordination platform: does it alter a decision at the point of care, or does it report afterward on what happened? Both have value under a value-based contract. Only the first reduces the variation that the contract penalizes.

Three obstacles Wolters Kluwer names for the companies building these platforms

The Wolters Kluwer analysis is addressed less to hospitals than to the digital health companies selling to them, and it is candid about where those companies get stuck. The first obstacle is content. Embedding clinical decision support in a workflow presupposes a trusted, evidence-based body of guidance to embed, and Wolters Kluwer says building that content or managing manual updates is difficult and time-consuming for developers.

The second is adoption that varies from one customer site to the next. Clinicians are more likely to adopt platforms with which they feel confident and comfortable, according to Wolters Kluwer, which argues that proven, familiar clinical resources with reliable editorial processes and expert contributors help earn that trust. The content also has to appear inside the workflow with context-specific recommendations at the moment of decision, which is a product design problem as much as a content problem.

The third is the one that decides contracts. Wolters Kluwer describes the difficulty of tying decision-support usage to measurable value-based outcomes, and says platforms need to surface real-time guidance at the point of care to help with patient tracking, treatment modalities and acceptance of value-based claims. A platform can log every time a clinician opened a recommendation. Showing that the recommendation moved a quality metric a payer recognizes is harder, and it is the evidence a customer will eventually ask for.

UpToDate Connect and the build-or-license decision

Wolters Kluwer's answer to all three obstacles is its own product. UpToDate Connect is described in the analysis as an API designed to let digital health technology companies embed trusted, evidence-based clinical content directly into their platforms, so that, according to Wolters Kluwer, developers can ensure users are working from the most current clinical guidance. The analysis is a vendor publication making a case for a vendor product, and it should be read as one.

That does not make the underlying decision less real. For a digital health company selling into value-based contracts, the three obstacles Wolters Kluwer lists amount to a build-or-license choice on clinical content: maintain an in-house editorial process that keeps guidance current across every specialty the platform touches, or license a maintained source and compete on workflow and analytics instead. The analysis does not disclose UpToDate Connect pricing or integration timelines, so the economics of that choice have to come from the vendor conversation.

For the hospital or health system buyer, the same list translates into two questions that are fair to ask any platform vendor: whose clinical content underpins the recommendations the platform surfaces, and how often is it updated? Wolters Kluwer's own framing establishes that content currency and editorial provenance are what drive clinician trust, so a vendor that cannot answer either is, by the analysis's own logic, going to have an adoption problem.

The figure to check next

The survey Wolters Kluwer cites captured an expectation, not a result: more than 60% of respondents expected value-based revenue to rise in 2025 over 2024, per Fierce Healthcare. Whether that held is the number worth checking when the next survey cycle reports, because it decides how many more organizations cross the quarter-of-revenue line and inherit the reporting burden that comes with it.

For the platforms, the test Wolters Kluwer sets is narrower and harder to fake. The company's own framing says a value-based tool earns its place when decision-support usage can be traced to a quality metric a payer accepts. Platforms that can show that trace have a sales argument no dashboard can match. Platforms that cannot will be measuring outcomes for someone else's contract.

Featured companies

Your experts belong here

Every story in MarketScale Healthcare starts with a company putting its clinicians, service-line leaders, and field engineers on the record. Buyers are already reading this topic. The only question is whose experts they find.

Service-line buyers vet vendors quietly, and your clinicians become the proof they find while doing it.

Get your team featuredSee how it works15 minutes, straight to a calendar.

About the author

MarketScale Newsroom
MarketScale NewsroomEditorial Team, MarketScale

The MarketScale Newsroom reports on the companies, technologies, and trends shaping 16 B2B industries. It turns primary sources and expert commentary into clear, useful coverage for the people doing the work.

Follow Healthcare Insights

Get new expert content in your inbox.

Healthcare: are you visible to AI?

Before they reach out, Healthcare buyers ask AI engines which vendors to trust. Explore how your experts, customers, and partners can become useful content for buyers and AI search.

Free plan

You just read one Healthcare expert. Your company is full of them.

This article was produced through MarketScale. The same platform turns your clinicians, service-line leaders, and field engineers into the articles, video, and social content Healthcare buyers are searching for. Create a free workspace and see it with your own people. No credit card, no demo required.

NPS +73 · 1,000+ creators · 38+ countries

What you get, free

Your own MarketScale workspace, up to 10 people
One professional video edit a month for qualifying companies
Media requests to your crowd, remote recording, AI writing tools
$0, no credit card, nothing that expires

More Healthcare Insights

Hospitals lost money on telehealth with every payer type in 2025

Strata Decision Technology's Performance Trends report found telehealth encounters at U.S. hospitals rose 79% from January 2019 to January 2026, yet average total cost margins were negative for commercial, Medicare, Medicaid and self-pay patients in 2025. Adoption has outrun reimbursement. The gap lands on health systems that posted a 0.2% operating margin in April, according to Strata.

  • 01A negative total cost margin on telehealth across all four payer categories is now a national benchmark from a dataset covering more than 2,200 hospitals; a health system's own per-encounter virtual care margin can be measured against it.
  • 02Remote patient monitoring encounters grew nearly 4,000% since 2019 while reimbursement for the service is still maturing, so an RPM business case built on volume alone will miss the number that actually decides its viability.
  • 03The signal to watch is whether any single payer category shows a positive telehealth margin in Strata's next Performance Trends cut. As of the 2025 data, none did.

Sep 18, 2026

Most reprocessing audit gaps trace back to training, turnover and leadership

Most reprocessing audit gaps trace back to training, turnover and leadership

Joint Commission findings on its reprocessing standard point mostly to training, turnover, leadership and missing ownership, not sterilizers. CDC epidemiologists and a 2019 review add cleaning verification and manufacturer instructions as the steps to watch. Audit people and process steps as closely as the autoclave.

  • 01Of the Joint Commission's list of reasons hospitals miss reprocessing standard IC.02.02.01, at least eight concern people, priorities and management, so competency records and a named process owner belong in the audit as much as sterilizer logs.
  • 02A structured audit tool that scores compliance step by step, as a 2020 BMC Health Services Research study did across 189 reprocessing cycles, shows where training hours should go; the Nepal hospitals scored best on cleaning and storage and worse on the steps between.

Sep 14, 2026

From Data to Decisions: Leadership, Trust, and AI in Healthcare with Dr. Julia Rehman

Healthcare leaders often struggle to convert abundant data and AI investments into actionable decisions that improve care. Dr. Julia Rehman emphasizes that effective AI integration requires human judgment in the loop, strong governance frameworks, and frontline staff engagement, especially in resource-constrained settings.

  • 01AI should target specific operational challenges like staffing, readmissions, and bed capacity, with humans retaining decision-making authority.
  • 02Few healthcare organizations have governance structures to ensure accountability, audit trails, bias monitoring, and oversight as AI adoption accelerates.
  • 03Data richness without strategic insight and human judgment informed by experience limits the value of technology investments in healthcare.

Sep 14, 2026

Explore More Healthcare Insights

Read more expert perspectives from across Healthcare.

Browse Healthcare Hub

About the Expert

MarketScale Newsroom
MarketScale Newsroom

Editorial Team

MarketScale

The MarketScale Newsroom reports on the companies, technologies, and trends shaping 16 B2B industries. It turns primary sources and expert commentary into clear, useful coverage for the people doing the work.

For B2B teams

Your experts could be publishing here

Stories like this one run on content MarketScale captures from real practitioners. See how your team's expertise becomes coverage in Healthcare and beyond.

Book a 15-minute demo

Or call us. No forms required. We pick up. 214-945-2512